Seeing Beyond the Limitations

Tristram Bone's eyesight has always been poor. But he managed to finish school near his home in the United Kingdom with six different education certificates prior to beginning his business career as a personnel and IT specialist. Then, at the age of 24, his eyesight took a turn for the worse, and Tristram was declared legally blind. Despite his blindness, he was determined to to continue working, and he proceeded to apply to companies near his home. However, prospective employers saw only his disability - not his talent or determination.

"I don't see myself as disabled, but I was getting nowhere," said Tristram. "I never got beyond the application forms, although I was qualified for the jobs I went for." Fortunately, Manpower saw a lot of potential in Tristram. In fact, we believed Tristram was ideally suited for a position with one of our largest clients, the United Kingdom's BT.

Manpower works closely with BT's Able to Work initiative, a program designed to find opportunities for the disabled within the telecommunications giant. Once we interviewed Tristram, we were certain he would excel in one of the company's call center positions.

"A meeting was arranged for me to talk about the vacancies and to listen in on dozens of customer-service calls," said Tristram. "Next thing I knew, I had a job."

Tristram has already taken the next step in developing his career and has applied for BT's Platinum Service Development and Site Support Program - a path into management. His story is a prime example of the work our company and BT have undertaken to establish a culture and mindset that supports disability in the workplace.

"At last I can make a plan," noted Tristram. "Having full-time employment has given me my life back, given me peace of mind and financial security."