Valid City, State or Zip Code:
Traverse City - Grand Traverse County
Job Type :
Permanent
Date:
Tuesday, 23 May 2023
Program Specialist - $19.12
Our client in Traverse City, MI is looking for hardworking, motivated talent to join their team.Don't wait… apply today!
Purpose:
To provide program support for Senior Nutrition department.
Essential Functions:
Financial, Data, and Administrative Support for Program:
* Maintain attendance records and prepare Congregate Attendance Report.
* Process department payables for payment.
* Prepare deposits of Congregate, Home delivered, payments and donations, including client SNAP payments.
* Collaborate with Cadillac MOW Coordinator to obtain information and materials as needed.
* Prepare billings for alternative funding sources.
* Assist in preparation and distribution of monthly client statements including completion of private pay billing and deposits.
* Maintain client feedback as needed.
* Prepare forms and templates as needed.
* Create greeting cards for occasions for volunteers, staff, and clients as needed.
* Purchase food or supplies if needed.
CLIENT SERVICES
Home-Delivered Clients:
* Respond to phone calls for home-delivered meal clients regarding intakes, changes, client/driver situations and emergencies. Complete all necessary follow-up, including referrals for other services.
* When needed, generate meals, prepare daily route sheets and weekly frozen tags, labels and reports for Traverse City kitchen.
* Promote positive communication and relationships with other community organizations as needed.
* If possible, serve as back-up when drivers are unavailable, deliver home-delivered meals, caring visits, and safety checks and/or congregate meals, with positive client interaction, treating clients with respect, listening to them, and being empathetic to their needs.
Congregate Clients:
* Primary contact for Congregate sites in Grand Traverse and Leelanau counties as needed. Keep positive, open communication between staff, volunteers, clients, and NMCAA.
* Provide necessary paperwork and supplies. Provide necessary training, technical assistance, and trouble-shooting to site coordinators.
* Conduct site visits and ensure compliance with necessary standards and regulations, including project income, temperatures, Health Department, Fire Drills, Fire Inspections, etc.
Fundraising Support:
* Provide administrative assistance with fundraising, communications, and grants, when possible, to increase support for department.