• Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Sunday, 08 May 2022
    Manpower is Currently Hiring for Imagery Analyst, Central Monitoring Unit for our Banking Client in Toronto

    Location: Downtown Toronto ( Hybrid, 1 to 2 days a week in office)
    Pay Rate: 20.50$.hr
    Shift time: Tuesday-Friday 2 PM - 10 PM , Saturday 12 - 8PM
    Contract: 12 Months

    The Image Analyst, CMU is responsible for delivering support to Bank's fraud and robbery investigation effort through co-ordination of video review on behalf of branches and business units.

    KEY ACCOUNTABILITIES
    * Conduct video review and process image prints in PDF format.
    * Receiving and cataloging video relative to incidents of fraud and robbery.
    * Maintain custody of images/video, and all other evidence pending finalization of court cases.
    * Adhere to documented processes to ensure compliance with PIPEDA legislation and requirements for rules of evidence in relation to criminal cases to be heard in a court of law in Canada.
    * Liaise with branch and other staff to request additional information, advise status of outstanding image requests, and answer any questions or concerns as required.
    * Liaise with external parties, including law enforcement with respect to requests for video/image prints.
    * Document results of video reviews for use by others.
    * Assess the quality of images and initiate service requests to a vendor, ensuring the quality of images from the surveillance network is maintained.
    * Perform assigned quality reviews of images and video systems to ensure pro-active identification of service issues and initiate service requests to a vendor for corrective action.
    * Order placement of security guards through a vendor to various locations as required.

    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Sunday, 08 May 2022
    Manpower is currently hiring for a Senior Specialist, Voluntary Corporate Actions Team for a Bank in Toronto

    Duration: 12 months with possibility of Conversion
    Pay rate: 24$/hr
    Location: Toronto Down Town (90% WFH, 10% On-site)
    Shift Time: 9AM to 5:30AM

    As a Corporate Actions Specialist you are responsible for:
    *Manage vote-related inquiries and requests for vote control numbers.
    *Respond to North American and Global issuer declaration of beneficial ownership for constrained shares request for information involving: residency, quantities and percentages.
    *Communicate non-North American security information regarding shareholder meetings
    *Respond to non-North American requests seeking disclosure of shareholder information.
    *Other tasks as required within the Voluntary Corporate Actions team

    As a Corporate Actions Specialist you must have:
    - Paying Attention to Detail - Ensuring responses are being provided in an accurate and timely manner. Analyze and reconcile data to ensure data integrity on client accounts, control accounts, submissions to depositories, and submissions to transfer agents.
    - Being Analytical - Effectively manage issues that require in depth analysis in order to identify the root cause of the issue and to find an optimal solution for our client in a timely and accurate manner.
    - Effective Time Management - Prioritize the work to be done in order to meet tight market deadlines or service level agreements. Ensure all requests are received and processed in accordance to appropriate rules, regulations or procedures to meet service level agreements and customer satisfaction.
    - Experience in Proxy Services or Shareholder Communications is a plus

    Interested? Apply now!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Alliston
    Job Type : Contract
    Date: Wednesday, 04 May 2022
    Want to work for one of Alliston's top automotive manufacturer but hate the idea of rotating shifts? Manpower is hiring production associates for either day OR afternoon shifts. Full training provided.

    Job Location: Alliston, ON

    Production Associates $17 to $18 per hour

    What's in it for you?
    - $17 per hour with opportunity to earn $18 per hour based on attendance and punctuality, plus 4% vacation pay
    - Paid weekly, every Friday
    - Rotational OR straight shifts available, Monday to Friday.
    - Morning shifts 6h15am-3pm; Afternoon shifts Monday to Thursday 4h:15pm-1am; Friday 3:15pm-12am
    - Potential for growth
    - Safe, clean work environment

    What is the job?
    - Assembly line support, staging, stocking parts/material handling
    - Hands on training with the most modern equipment

    What do you bring to the job?
    - Ability to perform physical work
    - Flexible to work overtime

    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.
    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.
    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Monday, 02 May 2022
    Manpower is currently hiring for Talent Acquisition Specialists for our banking client in Toronto

    * 6 Months contract with the possibility of extension or FTE
    You'll proactively source and assess best-in-class external talent, hiring the team members that can help the client deliver an exceptional employee experience.
    Must Haves:
    · One year of exposure to recruitment cycle or 1-2 years talent coordination experience
    · Strong Excel knowledge to use spreadsheets for trackers and reporting
    · Word Proficiency
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Monday, 02 May 2022
    Position Title: Bilingual Talent Acquisition Specialist
    Target Start Date: May 24th, 2022
    Duration: 6 Months
    Potential for this contract to be extended or converted to FTE? Yes

    What You'll Be Doing
    You'll proactively source and assess best-in-class external talent, hiring the team members that can help us deliver an exceptional client and employee experience.

    Must Haves:
    · 1-2 years' sourcing experience
    · French Bilingual
    · Strong Excel knowledge to use spreadsheets for trackers and reporting
    · Word Proficiency

    Nice to have:
    · Workday experience
    · Previous financial industry experience
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Sunday, 01 May 2022
    Position Title: Consultant, Hyperion Integration & Financial Planning
    Duration: 6 Months

    Work location: Toronto
    · WFH? Hybrid plan - 2 days in office (Wed. & Thu.).

    WHAT IS THE PROJECT YOU WILL BE WORKING ON? Working on Hyperion system used to forecast financial results. Client is using the "on-premises" version of Hyperion planning only, we are not using the "cloud" version.

    Who Will the Candidate Be Working with on a Daily Basis?
    - Reporting to the Senior Director
    - Collaborating with the existing Analyst
    - Working with Forecasters and planners from the Finance support teams.

    How You'll Succeed
    1. Support the Senior Consultant to drive the Financial Planning process, specifically driver-based forecasting (both revenue & expenses, balance sheet, Treasury metrics, legal entities).
    · Financial modelling experience in an Finance, Planning & Analysis environment in a major bank, particularly tor the balance sheet
    · A minimum of 2-3 years Hyperion Planning development experience in a banking environment, and a minimum of one year of experience developing Hyperion Planning business rules
    2. Work collaboratively with the Central Planning Team and Senior Consultant on general/broad work plans (weekly/monthly/quarterly). Planning is unique and very complex
    * Demonstratable experience of performance tuning techniques including block creation, fix parallel and use of templates to alter the natural order of calculation
    * Experience with driver-based module techniques including sales funnel conversion, customer behaviour curves and vintage analysis
    3. Remain closely aligned with the Data & Technology Management team, understanding how Finance is aligned with its data and technology strategy
    * Excellent verbal and written skills to support regular interaction with Finance and Technology teams
    4. As a key contributor to the business unit, bring a mindset of continuous improvement to recommend enhancements to business processes in order to enhance operational efficiency and effectiveness
    * Knowledge of Finance (within the context of a Bank) and/or Treasury functions is a significant asset
    * Financial modelling experience in an FP&A environment in a major bank, particularly on the balance sheet

    Must Haves:
    · A minimum of 2-3 years Hyperion Planning development experience
    · A minimum of one year experience developing Hyperion Planning business rules
    · Oracle Hyperion Planning certification
    · Demonstratable experience of performance tuning techniques including block creation, fix parallel and use of templates to alter the natural order of calculation
    · Experience with driver-based module techniques including sales funnel conversion, customer behaviour curves and vintage analysis
    · Financial modelling experience in a Finance, Planning & Analysis environment in a major bank, particularly tor the balance sheet.

    Nice to have:
    · Hyperion Planning development experience in a Financial Institution
    · CPA or other Accounting Designation is an asset
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Sunday, 01 May 2022
    Manpower is currently hiring for Credit Risk Analyst for our banking client in Toronto

    What's in it for you?

    * $24 per hour, plus 4% vacation pay
    * Paid weekly, every Friday
    * Monday to Friday, flexible to work between 8.30am - 6.00PM ET (work remotely)
    * 12 Months contract with the possibility of extension

    What is the job?

    Daily management of a portfolio of Commercial Banking clients (approx. 200+ accounts and 6 Relationship Managers), with credit, compliance requirements to be met.
    * Managing the compliance & credit fulfillment function for Commercial Banking clients.
    * Ensuring clients are operating within their authorized terms and conditions, by employing controls, tools like reports. Daily escalation of excesses via the Daily RIL process.
    * Timely collection of credit related fees and interest charges. Addressing interest in arrears and programming inconsistencies.

    What do you bring to the job?

    - excellent communication skills
    - Accounting
    - Team work

    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Sunday, 01 May 2022
    Manpower is currently hiring for an editorial specialist position for our banking client in Scarborough

    6 Months contract with the possibility of extensionand/or FTE

    Work location: Toronto
    · WFH? Hybrid working model in office on Mondays and Tuesday.

    WHAT IS THE PROJECT YOU WILL BE WORKING ON? This resource will be working on a project team focused on improving and updating the client's website.

    Daily Job Duties/Activities:
    As the Editorial Specialist, you'll work on a team of writers that's responsible for writing, editing, and reviewing content for the Investor's Edge brokerage website, mobile website, print assets, and other brokerage properties. The team works on both large projects and ongoing enhancements and communications and provides support when needed to other brokerage businesses. The Editorial Specialist will work as an independent contributor, writing, editing, and proofreading content for different properties and projects.

    Must Haves:
    · 5+ Years' experience as an editorial specialist, technical or UX writer.
    · Samples of writing required
    · Excellent writer with content development experience
    · In-depth knowledge of style guides and applying style guides to written work
    · Financial services experience, preferably with brokerage or investment knowledge
    · Experience writing for digital platforms
    · Familiarity with web accessibility guidelines
    · Strong experience with Microsoft Suite

    Nice to have:
    · French language skills
    · Investment industry certifications (e.g., CSC)



    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.
  • Valid City, State or Zip Code: Mount Laurel
    Job Type : Contract
    Date: Sunday, 01 May 2022
    URGENT START - Loan Processor III REMOTE
    - $26 per Hour!

    Our Client is currently looking for hard working individuals to join their team. They are currently looking for Loan Processor to add on their morning team. Don't wait... Apply today!

    What's in it for you?

    Start ASAP
    $26 per Hour100% REMOTE
    6 month-contract
    $25 Referral Bonus (T&Cs Apply)

    What you will be doing?

    * Contacts customers directly to obtain conditions placed by lender or underwriter
    * Prepares required loan documentation for approved loan applications such as disclosures
    * Provides support to customers, branches, and lending staff as needed
    * Contacts customers to collect and review additional information as necessary
    * Answers phones in queue as well as personal line to assist customers
    * May test new systems and documentation software
    * May assist in training of Loan Processer I and II
    * Processes all specialty products

    What you bring to the Job?

    * Loan Experience - 5 years
    * Organized and attention to deal
    * Strong Communication skills (verbal and written)
    * Customer service skills (able to deal with difficult individuals / high stress situations)


    Why should you choose Manpower?

    Free training to upgrade your skills, include a full college tuition program
    Manpower customer care support
    Weekly pay deposited right to your account

    Interested? Call Jhon Kenneth at 414-982-1959 Ext. 7021 and email your updated resume to [email protected] to start the hiring process.

    Share this job with friends and family and earn $25 for every successful hire.

    Manpower recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming fair, and inclusive environment by offering equal opportunity to access our services. At Manpower, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Saturday, 30 April 2022
    Manpower is currently hiring for Business Analyst for our banking client in Toronto

    What's in it for you?

    * $20.50 per hour, plus 4% vacation pay
    * Paid weekly, every Friday
    * Mon-Fri 9am-5pm, Hybrid model

    * 12 Months contract with the possibility of extension

    JOB DESCRIPTION

    -Prepare swift/non-swift transactions for reporting to FINTRAC/Fintrac report data enrichment
    -Analyze payments to ensure data quality and facilitate STP processing
    -Perform quality assurance on operational processes.

    KNOWLEDGE / SKILL REQUIREMENTS
     University degree with specialization in finance or a closely related field
     Prior experience working with various statement reports (Performance, Gain/Loss, Fees)
     Knowledge of Wholesale/Brokerage Operations and/or brokerage industry (i.e. RESP, RRIF and/or RRSP products, related regulations, procedures and CRA guidelines)
     Enrolled in courses and/or pursuing CSC or IFIC certifications
     Must have excellent interpersonal skills
     Proven leadership, coaching and people management skills sufficient to motivate a workforce faced with significant change


    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Scranton
    Job Type : Permanent
    Date: Saturday, 30 April 2022
    Financial institution in the Scranton PA Area searching for motivated sales talent for professional Inside Sales Specialists for an inbound contact center. Base pay is $21.00 per hour. An uncapped quarterly incentive is paid in addition, based on individual results. You will be taking inbound calls and discussing various bank products, determining what the bank offers that will work best for the client.

    What's in it for you?
    * Permanent position on day one
    * Day shift hours
    * Great base pay plus commission

    What do you bring?
    * You have a recent successful money earning role including tenured successful Call Center Sales Agents, those from the Hospitality Industry including Wait Staff, Bartenders or others whose success is based on securing lucrative tips, Auto Sales, Cell Phone Sales and Store Managers that use sales in their job.
    * Proficient computer skills and the ability to work with multiple screens and programs
    * Possess a friendly, pleasant voice and can be both persuasive as well as an active listener.

    Why should you choose Manpower?
    * Voted #1 best places to work by Glassdoor 2021
    * Weekly pay with direct deposit
    * Free upskill training programs available
    * Paid referral program
    * Medical, Dental, Vision
    * 401k
    * Free college tuition program up to a bachelor's degree
    * Access to free accelerated courses to learn new skills and certifications
    Manpower's pledge to you:
    As your dedicated career partner, your success matters to us.
    We will listen to your needs and guide you to the right job.
    We will connect you with opportunities to advance.
    We will support you every step of the way.
    Together, we will build your success story.
    Choose Manpower. Let's build your success story.

    Are you interested?
    Stop your job search and apply today!
    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: New York City
    Job Type : Permanent
    Date: Wednesday, 27 April 2022
    Basic Purpose:
    Performing marketing activities, managing relationships, monitoring loan performance,
    maintaining loan quality in order to contribute optimal income for the bank.
    Principal Responsibilities:
    1. Develop and execute marketing activities. (40%)
    2. Prepare, manage, and achieve the department's objectives, annual budget and strategy
    according to the Branch's Business Plan. (20%)
    3. Identify customer's financial needs and prepare a banking solution that meets the customer's
    needs. (10%)
    4. Perform negotiations with existing and potential customers. (2%)
    5. Attend trade and industry events with the goal of expanding business contacts and source of
    customers. (2%)
    6. Serve as the point of contact and maintain relationship with existing and potential customers.
    (2%)
    7. Maintain communication with the respective Relationship Manager at the 1-lead Office -
    Corporate Division, International Division, and Regional Offices. (2%)
    8. Provide financial advisory to customers for business and banking activities. (2%)
    9. Provide solutions to the customers with regards to BNI's products and services such as trade
    financing, syndication, etc. (2%)
    10. Manage and develop financial institutions business. (2%)
    11. Monitor portfolio quality and coordinate updates to credit. (2%)
    12. Ensure regulatory issues are complied with. (2%)
    13. Cross selling of bank products and market to clients banking services. (1%)
    14. Provide management reports on status of portfolio. (1%)
    15. Ensure compliance with AML/BSA. (2%)
    16. Build bilateral business opportunities with Indonesian financial institutions in Indonesia.
    (2%).
    17. Coordinate/collaborate with the Manager in Head Office in terms of credit line set up.

    Requirements:
    3 to 5 years experience within the banking industry with management background.
    Bachelors or Masters degree.

    Salary:
    $95,000 yearly with potential bonus.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Tuesday, 26 April 2022
    Manpower has partnered with a leading Canadian Bank. Our client is in search of an Access Services Representative II for 6 months.

    Access Services Representative II $18.50/hr

    * What's in it for you?

    - Contract for 6 months.
    - Work with a leading Canadian Bank.
    - Ongoing support and training.
    - Rotational schedule: Mon-Fri 8:00 AM - 4:00PM
    - No overtime or weekends required
    - Be part of a great and easy-going team.
    -This position is remote.

    * What's the Job?

    Provides technology-based customer service support and conducts first level analysis to resolve end user incidents / issues working with technology groups, to resolve within established time-frames. Provide courteous, efficient, and professional customer service to ensure inquiries, problems and issues are resolved promptly and effectively under all conditions
    Ensure change activities are performed on time, minimizing risk to the service/business environment
    Monitor resources to ensure availability associated with business applications and technology
    Identify, resolve, or escalate service delivery issues and/or complaints
    Maintain proficient knowledge of tools, processes, procedures, and resources necessary to assist in problem determination as well as recovery
    Maintain proficient knowledge of technology components, applications, clients/customers and business services
    Prioritize activities to ensure time invested is appropriate to the availability impact
    Provide seamless integration of activities and processes, recognizing system inter-dependencies

    * What do you bring to the job?

    -Communicate effectively within the team relative to service issues and scheduled changes
    -Recommend improvements and enhancements to internal departmental processes
    -Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
    -Knowledge of e-Mail systems: Outlook Exchange, Knowledge of Mainframe ACF2 and Notes Applications
    -Good understanding of the Active Directory environment, Familiarity with TD specific applications such as, but not limited to WebIR, RPM, AS400, EDW, TD Leads, Knowledge of Enterprise Directory, Knowledge of Security and Audit procedures and policies.
    -Minimum 2 years IT College Degree or Diploma from an accredited institution and technical training or equivalent experience in ID Administration
    -2-4 years of experience required.

    * Qualifications

    1.MS Suites - Teams, Docs, PPTX, OneNote, Outlook, Excel (for data entry)
    2.Generic Operations background (meeting time-lines, being escalation point)
    3.Previous data entry experience - Speed and accuracy in data entry
    4.Strong organizational and time management skills
    5.Strong communication skills - Ability to communicate clearly and courteously
    SOFT SKILLS:
    6.Professionalism
    7.Ability to work independently and as part of a team
    8.Must remain resilient under pressure
    9.Capability to independently perform research and make informed decisions

    * EDUCATION:

    High school diploma. New grads.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Tuesday, 26 April 2022
    Manpower is currently hiring for Business Consultant- Senior for our banking client in Toronto

    WHAT IS THE PROJECT YOU WILL WORK ON: The Finance and Enterprise Strategy group provides financial services to client's businesses through effective governance and decision support processes to enable client's core purpose: to help make our clients' ambitions a reality. These services include corporate strategy, financial, management and regulatory reporting, maintenance of accounting records, financial analysis and planning, tax planning and compliance, global sourcing and payment processing, regular reviews of business line performance, liaison with client's investors and enterprise strategy. The group is also accountable for Treasury including Taxation, Liquidity Management, Capital Management, Treasury Analytics, Secured Funding, Unsecured Funding.

    KEY ACCOUNTABILITIES
    · Identify change impacts and risks, and maintain risk register for overall optimization initiatives
    · Lead and collaborate the communication for employee engagement and culture, responsible for the design, implementation of integrated actions that will influence the mindset and behavior changes in support of overall organization performance.
    · Increases engagement and adoption of new processes and procedures with communication and development activities through the creation of enhanced & future-focused initiatives and program design.
    · Strategically leverage both internal and external data sources to advise LOBs on the best strategies for improving the performance of their teams and overall culture.
    · Build a strategy to reinforce culture change and enhance our technical and business skills.
    · Develop innovative, leading-edge education initiatives for all engagements
    · Lead and implement a program of knowledge; identify employee experience or operational roadblocks/opportunities and resolve them through actionable recommendations in conjunction with business partners
    · Provide internal data insights and benchmarking to business partners on employee experience areas related to the education of process optimization.
    · Manage and monitor effective governance of all process optimization initiatives across Finance Modernization

    Must Haves:
    · 5+ years' experience with business writing, presentation development and communications in Change Management
    · Strong experience writing for a number of different mediums including web, print, and marketing communications
    · Proficient in MS Office suite
    · Experience supporting senior management teams

    Nice to have:
    · Prosci Change Certification is a strong asset
    · SAP Implementation experience is a strong asset
    · Post-secondary degree in Communications, or an affiliated degree program
    · Financial services experience

    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Tuesday, 26 April 2022
    Manpower has partnered with a leading Canadian Bank. Our client is in search of a Funding Officer II for 1 year.

    Funding Officer II $ 24/hr

    * What's in it for you?

    - Contract for 1 year with possibility of extension.
    - Work with a leading Canadian Bank.
    - Ongoing support and training.
    - Rotational schedule: With 3 shift rotation. 7h-15h15, 8h-16h15 & 8h45-17h
    - No overtime or weekends required.
    - Be part of a great and easy-going team.
    - remote for now.

    * What's the Job?

    This specialized team works in partnership with the unit to build and support internal and external relationships with a primary focus on achieving operational excellence, strengthening relationships with partner, and supporting a respectful and rewarding work environment.
    An active member of the Communication Team, the incumbent must be able to maintain a high level of customer service (phone & email) with the ability to produce high quality work in a very fast paced environment. Accuracy and attention to detail are critical in this role. Strong oral and written communication skills coupled with excellent customer service skills are essential. The incumbent will possess excellent organizational skills in order to efficiently and effectively support a number of serviced branches and notary-solicitor. The successful candidate will demonstrate the ability to be resourceful and proactive in their approach to Partner Problem Resolution.

    * What do you bring to the job?

    Culture of department: collaborative, -need to be able to communicate sonce we are online, fast-paced, experienced officer, mutli-cultural and multi-age.
    Personality type: fast learner, agile, quickly adapts new software, should be able to communicate to the team but still work independently
    Back office vs. telephone work: mainly back-office work
    How performance is measured: SLA's/quality/productivity

    * Qualifications

    1.) Admin/clerical experience
    2.) Customer service
    3.) Bilingual (English /French ) Fluency is very important, must be fluent in both languages
    4.) MS office suite
    5.) Fast typing pace
    6.) High attention to detail
    7.) Should be tech savvy - learn new systems quickly

    * EDUCATION:

    High school is required - Undergrad/post-secondary preferred

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.
  • Valid City, State or Zip Code: Mississauga
    Job Type : Contract
    Date: Tuesday, 26 April 2022
    Manpower has partnered with a leading Canadian Bank. Our client is in search of an Operations Officer I for 6 months.

    Operations Officer I $ 20.05/hr

    * What's in it for you?

    - Contract for 6 months with the possibility of extension.
    - Work with a leading Canadian Bank.
    - Ongoing support and training.
    - Schedule: Mon-Fri, 9:00am-5:00pm
    - Overtime or weekends required: no
    - Be part of a great and easy-going team.
    - This position isn't a remote position.

    * What's the Job?

    Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity
    Understand internal and industry regulations and trends, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/procedures
    Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
    Support the timely and accurate completion of business processes
    Actively review internal processes/activities and provide ideas for process improvement
    Investigate and escalate non-standard or high-risk activities as appropriate
    Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
    Be knowledgeable of and comply with Bank Code of Conduct

    * What do you bring to the job?

    -Ability to adhere to strict deadlines and handle high volumes of work
    -Excellent quantitative and analytic skills
    -Excellent organizational and time management skills
    -Ability to work independently, as well as part of a team
    -Self-motivated and goal-oriented
    -Ability to adapt to changing policies and procedures
    -Attention to detail is crucial.
    -Understanding of MM and FX Products (eg. Options, Foreign Exchange spots and forwards, Money Market deposits and loans)
    -Sound knowledge of Microsoft Office, proficiency in Excel is a must, coupled with the ability to learn and apply skills to new software programs.
    -Knowledge of Global and WSS platforms would be an asset.

    * Qualifications

    Data Entry - 0 to 2 years
    Tech savvy - Excel power point
    Interpersonal skills
    Communication - Written and Verbal

    * EDUCATION:

    Post-Secondary in progress or completed preferred

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Tuesday, 26 April 2022
    Manpower has partnered with a leading Canadian Bank. Our client is in search of an Operations Officer II for 6 months.

    Operations Officer II $ 22/hr

    * What's in it for you?

    - Contract for 6 months with possibility of extension.
    - Work with a leading Canadian Bank.
    - Ongoing support and training.
    - Rotational schedule: Mon-Fri, 8 am to 5 pm.
    - Overtime or weekends required: optional (may be offered).
    - Be part of a great and easy-going team.
    - Remote for now (may return to office) - Have to be able to commute to Downtown Toronto or London office

    * What's the Job?

    -Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function. May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.
    -Execute fulfillment of requests accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
    -Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
    -Identify opportunities to improve service delivery
    -Support partners with incoming requests, validating information as needed to perform adjustments within authority levels
    -Interact with partners by responding to requests in an effective and timely manner

    * What do you bring to the job?

    -Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity
    -Understand internal and industry regulations and trends, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/procedures
    -Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
    -Support the timely and accurate completion of business processes
    -Actively review internal processes/activities and provide ideas for process improvement
    -Investigate and escalate non-standard or high-risk activities as appropriate
    -Adhere to enterprise frameworks and methodologies that relate to operations activities for own area

    * Qualifications

    1. VITAL communication skills (verbal and written)
    2. Work well under pressure
    3. Confident (not afraid to share their ideas)
    4. MS office skills - word, excel
    5. Good team player (able to collaborate)
    7. Receptive to feedback
    8. Able to work remotely
    9. Able to pick up business processes quickly (apply them where applicable)
    10. Undergrad degree
    11. Previous exp in an IT operations role 1-2 years (must have)
    12. 2yrs + of work experience in a customer support/help-desk or related field

    * EDUCATION:

    Undergraduate would be the minimum. Previous exp in an IT operations role 1-2 years

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Tuesday, 26 April 2022
    Manpower has partnered with a leading Canadian Bank. Our client is in search of an Operations Officer III for 1 year.

    Operations Officer II $ 25/hr

    * What's in it for you?

    - Contract for 1 year with the possibility of extension.
    - Work with a leading Canadian Bank.
    - Ongoing support and training.
    - Rotational schedule: Mon-Fri, 8:00am-5:00pm
    - Overtime or weekends required: no
    - Be part of a great and easy-going team.
    - This position isn't a remote position.

    * What's the Job?

    Our Team is responsible for information gathering, verification, processing and advice. We work in an exciting, fast paced environment; our commitment is to deliver compelling value for our customers and business partners. We live continuous improvement in the efficient and effective delivery of our operational excellence in service fulfillment.

    We are focused on innovation and data insights in the enablement of speed, agility and the ability to deliver legendary service to both our partners and customers, with teams located in Mississauga and Montreal.

    * What do you bring to the job?

    What your experience, knowledge and skills encompass:
    Proven communication, interpersonal and keyboarding skills
    Thrive well under pressure and tight time-lines
    Strong knowledge of Microsoft Office Suite products
    Strong attention to detail and problem-solving skills
    Knowledge of administrative applications, CIF, OCT Tool, etc. is an asset
    Positive relationship management skills
    Community involvement and advocate for Reward and Recognition Program
    Dedicated individual who can work in a high volume, fast paced and high-risk environment
    We are looking for an enthusiastic team player who exhibits and encourages a positive and proactive attitude towards change. This position will appeal to a highly motivated self-starter who enjoys working in a fast paced

    - Strong in admin skills
    - Data entry, creating drafts, operational role
    - Banking processes
    - Balancing accounts, processing transactions, investigations and customer refunds

    * Qualifications

    -Bilingual (English/French)
    -Strong knowledge of Microsoft Office Suite products
    -Strong attention to detail and problem-solving skills
    -Excellent communication skills
    -Typing skills/data entry
    -Fast paced and high-volume environment
    -Fast learner - can pick up financial/banking concepts quickly

    * EDUCATION:

    High school is required, post-secondary/undergrad is preferred.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Tuesday, 26 April 2022
    Manpower has partnered with a leading Canadian Bank. Our client is in search of an Operations Officer III for 1 year.

    Operations Officer III $ 25/hr

    * What's in it for you?

    - Contract for 1 year with the possibility of extension.
    - Work with a leading Canadian Bank.
    - Ongoing support and training.
    - Rotational schedule: Mon-Fri, 8:00am-8:00pm
    - Overtime or weekends required: no
    - Be part of a great and easy-going team.
    - This position isn't a remote position.

    * What's the Job?

    The Money In Operations Support team supports Retail branches and partners, we operate with a strong focus on identifying deficient forms and resolving through further communications with our partners. We support our customers and partners inquiries via telecommunications and written correspondence. Our mission is to deliver on First Time Right, enabling end-to-end service perfection for both customers and partners leading to a Legendary experience for all branches nationally.

    The successful candidate is a hardworking and highly motivated individual, who is delivering legendary customer service and looking for an opportunity to learn and develop leadership interpersonal skills.

    * What do you bring to the job?

    Passion for and outstanding customer service skills
    Desire to resolve branches concerns using a Can-Do attitude
    Phenomenal teammate & able to work independently with minimal supervision
    Advocate change by demonstrating flexibility and constructively support process improvement in the business/department as they occur
    - More of a call center environment
    - Internal support team (rarely talk to customers if at all)
    - Dealing with any kind of support or banking issues
    - Ability to verify

    * Qualifications

    * Bilingual (English and French)
    * Excellent communication skills (written &verbal) in both French and English
    * Apply active listening skills are essential
    * Excellent attention to detail and accuracy
    * Basic Computer Skills (MS Office)
    * Call Center Experience - 1+ yrs

    * EDUCATION:

    High school is required, post-secondary/undergrad is preferred.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Tuesday, 26 April 2022
    Manpower has partnered with a leading Canadian Bank. Our client is in search of an Operations Officer III for 1 year.

    Operations Officer III $ 24.74/hr

    * What's in it for you?

    - Contract for 1 year with possibility of extension.
    - Work with a leading Canadian Bank.
    - Ongoing support and training.
    - Rotational schedule: Mon-Fri 8:30 AM - 4:30 PM
    - Overtime or weekends required: maybe
    - Be part of a great and easy-going team.
    -This position is remote, On-site from June.

    * What's the Job?

    * Oversight and management of various complex reconciliations.
    Support and assist in the generation of ad hoc queries, monthly reporting for various reconciliations, and work with Operations, Wealth Partners, Technology and Vendors to scope, test, and review Tax UAT and production cycles and leverage available technologies.
    * Generate various Tax slips and filings with CRA as required and provide Partners with necessary calculations related tax financial information
    * Support and assist in the production of various non- registered and Mutual Funds tax products (i.e. T5s, T5008s, T3s, etc.), gathering of income payment data, and tax information from Fund Accountants for various Tax reporting.

    * What do you bring to the job?

    * Assist in driving continuous improvement of the current state reconciliations and investigation model service level agreements (SLA)
    * Analyze current state reconciliation controls process and perform root cause analysis for any breaks and gaps in process, including but not limited to:
    * Mapping current state processes
    * Fixing Source File feed times and consistency errors
    * Enhancing Automated reconciliation matching rule efficiency
    * Identifying outdated processes or technology and subsequently
    * Assist in driving change and solutions for all identified root causes.
    * Take a risk-based approach in applying innovative solutions to unique problems in differing lines of business
    * Liaise and drive change between multiple stakeholders (Technology, Business Architecture, Operations, Wealth Business lines etc.)
    * Recommend and summarize improvements to executives and senior leadership

    * Qualifications

    1. A general understanding of banking operations experience and interest in financial services
    2. A good understanding of reconciliation processes and systems
    4. Strong data analysis skills in sorting through large amounts of data - advanced Excel skills (macros, pivot tables, v-look-up) and working with complex spreadsheets
    5. A general understanding of tax regulations and reporting
    6. General product knowledge of Mutual Funds, and registered/non-registered products
    8. Proficient oral and written communications skills.
    9. Ability to manage tight deadlines, multiple tasks, and adapt well to changing priorities.
    11. Ability to be effective in both a team and independent working environment
    13. Experience with Excel Macros - advanced excel
    14. Ability to conduct root cause analysis, evaluate options, and provide recommendations

    * EDUCATION:

    Post-secondary education in Business/Math/Accounting/Finance or equivalent experience

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.