Our client is looking to hire a stellar, Outbound Call Center Representative in Corona, Ca.
Responsible for initiating calls to potential clients using a prepared selling script. Promotes and sells products and services of company.
RESPONSIBILITIES:
* To increase sales and revenue by making calls on behalf of the organization to current, lapsed, and prospect customers through an auto dialer.
* Make up to 120+ calls per day on campaign offers
* Maintain records of customer interactions, recording details including the actions taken
* Provide information about services and products, accurately enter orders and obtain details of service requests
* Answer incoming calls as needed
* Make follow up calls/call backs to customers
* Update existing customer information into system
* Maintain Key Performance Indicators (KPI's) as required on a daily basis
* Follow TCPA guidelines
REQUIREMENTS:
* Must be able to type 35 wpm
* Minimum of 2 years of previous experience handling inbound and outbound calls, telemarketing, inside sales and/or telesales
* Must display an assertive and positive behavior and have the ability to multi-task. (This is not an option but a requirement).
* Must have excellent verbal and written communication skills, which includes the use of proper telephone etiquette
* Must be computer literate with knowledge of Word, Excel, Outlook
* Must be able to sit for long periods of time
* Must be flexible with work schedule: Willing to work evenings, weekends, and holidays
* Prior knowledge working with Five9 Cloud Contact Center is a plus but not required
For immediate consideration please email resume to
[email protected]
Got Questions? Text "ARS" to 951.444.1123.
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