Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Jessup
    Job Type : Contract
    Date: Tuesday, 15 June 2021
    Do you enjoy the world of a fast paced environment? Are you looking for shifting hours and weekly pay checks? Manpower has immediate openings for Call Center Representatives!

    What's in it for you?
    Competitive Wage: $13/hr
    Overtime opportunities available
    Day/Night Shift
    Monthly Bonus Structure: Will be paid a premium of $2/hr for coming to the office and $1/hr if you maintain a 90% attendance (this is calculated every month).

    What is the job?
    Responding to customer inquiries, processing orders and routing calls to appropriate departments
    Contacting businesses or individuals, describing products or services, and obtaining customer information and leads
    Handles a high volume of calls
    Performs data entry
    Maintains customer databases and logs calls
    Excellent communication, customer service and alphanumeric data entry skills are required

    What you bring to the job?
    High School Diploma/GED
    Typing Speed of 20 wpm
    Must pass a basic logic, reasoning and typing test
    Must be willing to work in a call center environment in a telephone based job

    Stop your job search and apply today. Do you need more information? Contact Cristy at 414-269-3151 ext 1820 or email [email protected]

    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Brooklyn
    Job Type : Contract
    Date: Tuesday, 15 June 2021
    Customer Service Outreach- Brooklyn, NY - $15. 50 PER HOUR! (Bilingual-Spanish speakers needed)

    Manpower is currently hiring for Customer Service Representatives to join a leading provider of health and human services worldwide. If you have customer Service skills and speak Spanish this is the job for you!

    What is in it for you?
    -Shift Timings Available: 8:00am- 5:00pm
    - Pay Rate: $15
    -Clean and Safe work environment
    -Fast Interview and Intake process to get you started ASAP

    What is the Job?
    - Conducts face-to-face outreach and enrollment services, including education on managed care options and public health programs, to clients at Medicaid offices, provider sites and or community-based organizations
    - Assists clients with the enrollment/disenrollment process
    - Receives, sorts, and processes enrollment/transfer and disenrollment forms.
    - Reviews enrollment forms for accuracy and completeness.
    - Interfaces with HRA or LDSS county staff and maintains professional and positive relationships with all HRA, LDSS staff, community groups, and clients.
    - Maintains updated knowledge of the New York Medicaid CHOICE Project
    - Raises issues of concern and/or problems to the Field Operations Manager
    - Processes data entry tasks and submits daily reports
    - Assists with the quality review of Data Entry work

    What you Bring?
    - Attention to detail
    - Customer Service
    - Microsoft Office Knowledge
    - Must have excellent verbal and written communication skills.
    - Maintain positive attitude.

    Interested?
    Click on the APPLY NOW button and hear from a recruiter within 24 hours.

    Share this job with friends and family and earn extra dollars for every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Richmond Hill
    Job Type : Temporary
    Date: Monday, 14 June 2021
    Looking to apply your excellent customer service and tech savvy ability to a rewarding position? Let Manpower introduce your next employment opportunity as a Contact Center Representative working from home.

    Contact Center Representative - $17 per hour

    What's in it for You?

    - Role is for approximately 3-6 months with potential of extension
    - $17 /hr plus 4% vacation pay
    - Position starts on July 6
    - Paid weekly, every Friday
    - Monday-Friday
    - Hours 9:00am-5:30pm (subject to change based on client's business operational requirements and continuity)
    - First 4 weeks require onsite training at head office in Richmond Hill and then work from home role

    What is the Job?

    *Consult with customers via email or chat to resolve escalations, tracking of orders, case investigations, trouble shoot and resolve client discrepancies
    *Resolve customer issues with patience and understanding
    *Providing superior customer service and solution oriented
    *Ability to multi task in a fast-paced environment
    *Toggling between multiple platforms and applications running simultaneously

    What Do You Bring to the Job?

    *Minimum 1 year of proven customer service experience at a Contact Center
    *Analytical/problem solving skills
    *Commitment to extensive product knowledge an ongoing training
    *Exceptionally tech savvy
    *Strong verbal, written and grammar
    *Ability to use own computer with OS Windows 10 and Internet Access (hard wired connection for stability)

    Interested?

    Select APPLY NOW and Recruiter will reach out within 24 hours.

    Share this job with friends and family and earn dollars with every successful hire.
    Manpower Group recognizes the importance of providing an accessible and barrier-
    free environment. We are committed to creating a welcoming, fair and inclusive
    environment by offering equal opportunity to access our services. At ManpowerGroup,
    we are committed to providing accommodations, and will work with you to meet your
    needs.
  • Valid City, State or Zip Code: Jessup
    Job Type : Contract
    Date: Monday, 14 June 2021
    Hiring: Call Center Agent

    Pay Rate: $13/hr,
    Location: 25 Lakeview Dr. Jessup, PA 18434
    Shift: Day shift
    Monthly Bonus Structure: Will pay them a premium of $2/hr for coming to the office and $1/hr if they maintain a 90% attendance (this is calculated every month).

    What is the job?
    Provide customer service to clients and handle inbound calls enquiries.
    Identifies and resolves problems in a timely fashion following established guidelines.
    Elevates issues to next level of supervision, as appropriate.

    Requirements:
    High School Diploma or GED
    Typing Speed of 20 wpm
    At least 1 year of experience in a call center environment
    Proficiency with Microsoft Office, specifically Word, Excel, Outlook, and Teams
    Ability to pass pre-employment drug screen and background check.
    High attention to detail and ability to work under pressure.
  • Valid City, State or Zip Code: Madison Heights
    Job Type : Contract
    Date: Monday, 14 June 2021
    Love talking on the phone? We are looking for Customer Service Representatives for a busy call center!

    Why You'll Love Working With Us

    -Weekly pay ($14.00/hr)
    -Friendly work environment
    --No cost college courses and work skill certification programs

    What Will You Be Doing

    ● Answering customer calls and documenting as necessary

    What You Bring to the Job

    -A minimum of one year of customer service experience
    -Highschool diploma or GED

    What are you looking for in a candidate?

    -Excellent attendance is necessary
    -Must be friendly, and a highly motivated and independent learner
    -\

    Interested?

    Select APPLY NOW and Recruiter will reach out within 24 hours.

    Share this job with friends and family and earn dollars with every successful hire.

    US ONLY MUST ADD THIS STATEMENT:

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free

    environment. We are committed to creating a welcoming, fair and inclusive

    environment by offering equal opportunity to access our services. At ManpowerGroup,

    we are committed to providing accommodations, and will work with you to meet your

    needs.
  • Valid City, State or Zip Code: Phoenix
    Job Type : Contract
    Date: Monday, 14 June 2021
    Outbound Call Center, no SALES
    You are responsible for making outbound phone calls to assigned medical providers to obtain required medical charts on behalf of our clients. Working from home. You must be able to work from home. And will need the following: Internet access(not just WIFI) and a quiet space in your home with no distraction. Client/company will provide the computer.
    Hours: 6am-2:30pm
    Pay: $16 an hour
    What You Bring to the Job
    * Computer skills
    * Internet access, not just WIFI
    * High School Diploma or GED
    * Clear background check
    * Clear drug test

    Interested?
    Please email: [email protected]

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Nashville
    Job Type : Contract
    Date: Sunday, 13 June 2021
    Customer Service - Lot Associate

    $16.50 - $17.50 per hour, DOE

    Are you looking for a career opportunity to join a new start-up team in a groundbreaking new industry - Avail, located in Nashville, TN.

    Research the Avail Airports at https://availcarsharing.com/ and Avail Assist at https://availassist.com/

    Interested in learning more about this role?

    Bring your high school diploma (college degree preferred), 2+ years of customer-facing experience and a active/valid driver's license.

    Possess the following attributes:
    * Ability to work 40 hours/5 days a week. Saturday and/or Sunday will be part of your schedule
    * Excellent verbal and written communication skills as well as strong organizational skills
    * Strong interpersonal skills and the ability to work independently and in a team environment
    * Dependable with strong work ethic
    * Passionate about helping customers
    * Able to multi-task
    * Possess leadership skills; able to solve problems proactively
    * Able to be flexible and adaptable in a fast-paced environment is very important
    * Comfortable working with technology (tablets and phones) and using Microsoft Office (Excel, Word, Outlook)

    This job offers you:
    * Operation is 24/7; Hours: 10:00am to 6:30pm, you would be required to work four to five days a week, including Thursday, Friday, and Saturday.
    * Once hired by our client, you will receive 20 days PTO; excellent benefit packet, 401K & pension
    * Business casual work environment, where uniforms are provided at no additional cost
    * Opportunity to be hired as an Allstate Avail Employee

    You will be expected to:
    * Provide excellent customer service by always putting the customer and their needs first.
    * Follow operational steps and procedures to provide the best possible customer experience.
    * Responsible for the preparation of vehicles to local customers, including:
    * Clean/detail cars which meet location expectations in a timely manner.
    * Perform basic maintenance checks and ensure appropriate information is present within the vehicle (registration, plates, etc.)
    * Conduct the check-in/check-out process with the customer.
    * Conduct routine preventative service checks on fleet vehicles.
    * Move cars within a parking lot area.
    * Assist with any job-related functions that are required for the business.
    * Perform other job duties as assigned to meet company business needs.

    Stop your job search and apply today! Manpower Nashville - 615-391-8990
  • Valid City, State or Zip Code: Livonia
    Job Type : Contract
    Date: Sunday, 13 June 2021
    Love talking on the phone? We are looking for Customer Service Representatives to support Wayne County!

    Why You'll Love Working With Us

    -M-F 8:15AM-5PM (Holidays and weekends off!)

    -Weekly pay ($14.62/hr)

    -Friendly work environment

    What Will You Be Doing

    ● Answering calls for Wayne County related to child support
    ● Handling an average of 50 calls per day

    What You Bring to the Job

    -A minimum of one year of customer service experience
    -Highschool diploma or GED

    What are you looking for in a candidate?

    -Excellent attendance is necessary
    -Must be friendly, and a highly motivated and independent learner
    -Will be required to take both a typing and customer service assessment

    Interested?

    Select APPLY NOW and Recruiter will reach out within 24 hours.

    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free

    environment. We are committed to creating a welcoming, fair and inclusive

    environment by offering equal opportunity to access our services. At ManpowerGroup,

    we are committed to providing accommodations, and will work with you to meet your

    needs.
  • Valid City, State or Zip Code: Tipp City
    Job Type : Contract
    Date: Sunday, 13 June 2021
    Customer Service Representative - Pay BOE

    What's in it for you?
    *Temp to hire
    *Day shift 8:30am - 5pm Monday - Friday
    *No weekends
    *Office environment

    What is the job?

    *Processing customer orders
    *Maintaining customer portals and websites
    *Problem solving and critical thinking

    What do you bring to the job?

    *Personal Accountability
    *Planning, organizing and scheduling knowledge
    *Excellent communication skills

    Weekends off, weekly paychecks and a positive employee environment! Apply now! Share this job with friends and family and you could earn a bonus for every successful hire.
  • Valid City, State or Zip Code: Durham
    Job Type : Contract
    Date: Sunday, 13 June 2021
    Have a background as a Pharmacy Technician?!? If you are looking for a new opportunity, look no further! Manpower is looking to bring on experienced Pharmacy Technicians for our client in Durham, NC!

    This position is Monday-Friday 8:00am-5:00pm

    Job Description
    * Verify member demographic information, provider and pharmacy contact information and enter into the MTM platform as needed
    * Obtain, verify and document current medication lists into the designated MTM platform
    * Contact members to introduce and explain the benefits of the MTM program and follow up as needed to schedule appointments for the MTM Pharmacist to complete the Comprehensive Medication Review or the Targeted Intervention
    * Receive and respond to calls from provider offices, members and pharmacies; make determinations of appropriate action required from calls and escalate calls as needed
    * Coordinate outbound faxing and subsequent follow-up calls with health care providers
    * Assess and interpret member needs and requirements, triaging to a clinical pharmacist or other areas when appropriate
    * Support Medicare Star and other quality initiatives
    * Outreach to Medicare advantage members or providers to close gaps for Part D Stars measures (eg, medication adherence, statin use in persons with diabetes)

    Hiring Requirements
    * Bachelor's degree in a related field and two (2) years of experience with pharmacy or health benefits
    * If no degree, four (4) years of experience with pharmacy or health benefits
    * Experience with Medication Therapy Management (MTM) platforms
    * Experience with systems applicable to the market segment aligned with the position
    * Active pharmacy technician license in the state of North Carolina (PTCB: Pharmacy Technician Certification Board - Nationally Accredited Certification Exam)

    Hiring Preferences
    * Previous medical background or experience in a health care setting
    * High level of proficiency in data analysis
    * Ability to prioritize work and manage time effectively.
    * Strong problem-solving skills
    * Customer service/call center background
    * Strong analytical skills
    * Strong customer service focus and ability to build collaborative relationships.
    * Strong Production Background

    As an employee of Manpower, we offer FULL benefits and competitive wages!

    If you have an extensive background as a Pharmacy Technician, and looking for join a prestigious company, apply now!!
    Flexible schedule:
    Mon-Fri: shifts could be 7-3, 8-4, 9-5,-will discuss further
    phone interview, camera on
    will start to review candidates as they are submitted and then identify interviews.
    1st interview is Anita, if they are passed for a 2nd interview then it will include a member of her team,Heidi.

    If selected for interview provide email/phone in acceptance for teams link
  • Valid City, State or Zip Code: Charlotte
    Job Type : Contract
    Date: Sunday, 13 June 2021
    Friendly. Personable. Outgoing. Tech Savvy. Excellent Customer Service Skills.
    All these terms make up our Avail-Lot Operation Associate.

    Allstate ranks 86 in the Fortune 500 group of companies. This is a very rare opportunity to be on the ground floor of a groundbreaking new industry - Avail. Positions are temp-to-hire, based on the Associate's performance, attendance, etc. and the success of the concept in the market.

    Interested in learning more about this role?
    · Bring your high school diploma (college degree preferred) and 2+ years of customer-facing experience.
    · Required customer service skills
    · Leadership and ability to solve problems proactively
    · Strong verbal and written communication skills
    · Valid driver's license
    · Flexibility and adaptability in a fast paced, constantly changing environment
    · Strength with basic technology (tablet and mobile devices)
    · Strong work ethic is a must
    · Automotive experience is a plus
    · High school degree
    · Strong communication skills, both verbal and written
    · Strong organizational time management skills
    · Able to multi-task

    This job offers you:
    · Operation is 24/7; standard schedule times range from:
    Schedule ( Sat, Sun, Wed, Thurs, and Friday/ 2PM-10:30PM
    · Competitive wages at $16.50/hr.
    · Business casual work environment, where uniforms are provided!
    · Opportunity to convert to an Allstate Avail Employee.

    You will be expected to:
    · To provide Five-Star customer service across our customer processes
    · Greet customers and facilitate the checking in/checking out of their vehicles
    · Complete and save drafts, start inspections for verify completion.
    · Follow all SOP's for each part of the operation
    · Communicate issues with the Lead as they occur
    · Clean and detail vehicles following the Quality checklist:
    o Vacuum front seat and floor
    o Vacuum rear seat and floor
    o Vacuum trunk
    o Wipe down center console
    o Wipe down dashboard/cup holders
    o Check door pockets for cleanliness
    o Door rail plastic/metal wipe down
    o Trunk rail wipe down
    o Clean all inside windows and windshield
    o Wash exterior

    · Maintain lot and work area cleanliness at all times
    · Perform weather related functions (hail blankets/snow, etc.) as necessary
    · Conduct routine preventative service checks on fleet vehicles
    · Assist Operations Lead/Field Ops Manager with any job-related functions

    Manpower doesn't stop there. We also offer:
    · MyPath, a college tuition program that offers a free education up to a BS Degree
    · Skill certification courses specific to Call Center, Accounting and Team Lead roles
    · Recognition Programs - a time to celebrate YOU and your accomplishments
    · Weekly paychecks
    · Health, dental, vision benefits as well as stock options

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you! Stop your job search and apply today! I love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Ottawa
    Job Type : Contract
    Date: Sunday, 13 June 2021
    Are you unemployed and seeking work from home employment? Do you have a valid Reliability Screening (PERC) Clearance? Join our growing team of Outbound English CSR's at an exciting client.

    *To be considered for this role, you must posses a valid Reliability Screening (PERC) Clearance*

    Pay Rate: $17 per hour

    What's in it for you?
    *$17 per hour, plus 4% vacation pay
    *Paid weekly, every Friday
    *Potential for permanent
    *Work from Home opportunity from anywhere in Canada
    *Full-time hours

    What is the job?
    *Conduct Outbound calls according to the Service Level Agreements and the Company quality, by ensuring that customer care needs are resolved in a timely fashion
    *Ability to deal with difficult customers (able to control the call)

    What do you bring to the job?
    *Possess a High School Diploma or GED
    *Ability to obtain a Criminal Record Check
    *Possess a Reliability Security Clearance (PERC)
    *Previous experience in a contact center environment or customer service role
    *Possess fast internet connection
    *Strong hold of communication skills in English
    *Superior experience in Microsoft Office Suite
    *Flexibility to work 9am EST - 730pm EST Monday-Friday & 9am EST - 7pm EST Saturday & Sunday

    Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Shippagan
    Job Type : Contract
    Date: Thursday, 10 June 2021
    Are you seeking immediate employment in a safe and clean work environment? Join our growing team of Bilingual Customer Care Associates at our client NB Power located in Tracadie, NB.

    What's in it for you?
    * $17.50 per hour, plus 4% vacation pay
    * Regular pay increases
    * Paid weekly, every Friday
    * Monday to Friday
    * Potential for permanent
    * Safe, clean work environment

    What is the job?
    * Complete customer care and service

    What do you bring to the job?
    * Good telephone manner
    * Ability to speak and comprehend French and English
    * Able to multi-task in busy environment
    * Comfortable with various computer programs
    * Ability to work in team setting

    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Chicago
    Job Type : Contract
    Date: Thursday, 10 June 2021
    Problem Solver. Forward Thinking. Crafter of Concise Communications.

    All these terms make up our Bilingual Customer Care Operation Specialist. This individual will act as an advocate for our client's participants while helping them with identity theft situations to determine escalation. In addition, this individual will perform service activities to ensure a high level of satisfaction.

    Note: The location for this role is located at the Merchandise Mart in Chicago but due to COVID-19, the team will work remote until further notice.

    Interested in learning more about this role?

    Bring your bachelor's degree (preferred fields in English, Business or Marketing), ability to speak both English and Spanish and your 2+ years of professional experience documenting customer email responses. Possess the following attributes:
    * Dependable with strong work ethic.
    * Has a passion for helping customers.
    * Highly adaptable and focused on self-development.
    * Able to navigate multiple software applications.
    * Able to provide peer coaching and feedback.
    * Attention to detail and highly focused on task.
    * Excellent verbal and written communication skills as well as strong organizational skills.
    * Able to take ownership and make good decisions to ensure an excellent customer experience.
    * Strong interpersonal skills and the ability to work independently and in a team environment

    This job offers you:
    * A SET SCHEDULE! (8am-4:30pm)
    * Competitive wages at $20.00/hr.
    * Business Casual Work Environment, where suits are overrated!

    Manpower doesn't stop there. We also offer:
    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill Certification Courses specific to Call Center, Accounting and Team Lead roles
    * Recognition Programs-A time to celebrate YOU and your accomplishments
    * Weekly Paychecks
    * Health, Dental Benefits as well as stock options

    You will be expected to:
    * Assist with non-sales outbound calls from participants and employers; perform data entry; conduct remediation audits; and support product and application email responses.
    * Support one or more of the following: add to revenue stream through direct to consumer billing, fraud resolution, new customer builds, product and application support via email and client outreach initiatives via phone and other operational duties.
    * Assist with product questions and application troubleshooting via email.
    * Utilize strong written and verbal communication skills.
    * Demonstrate a high degree of empathy, compassion and professionalism.
    * De-escalate difficult client situations.
    * Collaborate with other client service professionals.
    * Demonstrate the ability to learn quickly and easily adapt to a constantly changing environment.
    * Champions change and innovation.
    * Perform quality assurance audits for customer care, implementation and account management.
    * Recognize gaps in the process and provide recommendations to management.
    * Provide supportive and useful quality review feedback to Privacy Advocates and Remediation Specialists.
    * Deliver a world class experience to external customers as well as internal.
    * Perform other ad hoc duties as assigned or required.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you!
    Stop your job search and apply today! I love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Chicago
    Job Type : Contract
    Date: Thursday, 10 June 2021
    Problem Solver. Forward Thinking. Crafter of Concise Communications.

    All these terms make up our Customer Care Operation Specialist. This individual will act as an advocate for our client's participants while helping them with identity theft situations to determine escalation. In addition, this individual will perform service activities to ensure a high level of satisfaction.

    Note: The location for this role is located at the Merchandise Mart in Chicago but due to COVID-19, the team will work remote until further notice.

    Interested in learning more about this role?

    Bring your bachelor's degree (preferred fields in English, Business or Marketing) and your 2+ years of professional experience documenting customer email responses. Possess the following attributes:
    * Dependable with strong work ethic.
    * Has a passion for helping customers.
    * Highly adaptable and focused on self-development.
    * Able to navigate multiple software applications.
    * Able to provide peer coaching and feedback.
    * Attention to detail and highly focused on task.
    * Excellent verbal and written communication skills as well as strong organizational skills.
    * Able to take ownership and make good decisions to ensure an excellent customer experience.
    * Strong interpersonal skills and the ability to work independently and in a team environment

    This job offers you:
    * A SET SCHEDULE! (8am-5pm)
    * Competitive wages at $20.00/hr.
    * Business Casual Work Environment, where suits are overrated!

    Manpower doesn't stop there. We also offer:
    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill Certification Courses specific to Call Center, Accounting and Team Lead roles
    * Recognition Programs-A time to celebrate YOU and your accomplishments
    * Weekly Paychecks
    * Health, Dental Benefits as well as stock options

    You will be expected to:
    * Assist with non-sales outbound calls from participants and employers; perform data entry; conduct remediation audits; and support product and application email responses.
    * Support one or more of the following: add to revenue stream through direct to consumer billing, fraud resolution, new customer builds, product and application support via email and client outreach initiatives via phone and other operational duties.
    * Assist with product questions and application troubleshooting via email.
    * Utilize strong written and verbal communication skills.
    * Demonstrate a high degree of empathy, compassion and professionalism.
    * De-escalate difficult client situations.
    * Collaborate with other client service professionals.
    * Demonstrate the ability to learn quickly and easily adapt to a constantly changing environment.
    * Champions change and innovation.
    * Perform quality assurance audits for customer care, implementation and account management.
    * Recognize gaps in the process and provide recommendations to management.
    * Provide supportive and useful quality review feedback to Privacy Advocates and Remediation Specialists.
    * Deliver a world class experience to external customers as well as internal.
    * Perform other ad hoc duties as assigned or required.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you!
    Stop your job search and apply today! I love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Florence
    Job Type : Contract
    Date: Thursday, 10 June 2021
    Description:
    Pay Rate - $13.50/Hour
    Shift - 08:00 AM - 05:00 pm - M-F
    Location - FLORENCE SC-1323, 1323 CELEBRATION BLVD, 29501-5496

    The Open Items Specialists makes necessary outbound phone calls to insurance agents and companies using scripts to obtain insurance information to be able to load into a gathering facility.
    You will obtain the necessary insurance information in order to disburse premium payments from the escrow account if required.
    Specialists will perform maintenance and or disbursements in the client servicing system as necessary for policy changes, letters, notices, etc.
    Ensures all items are processed in a timely manner to meet or exceed established standards.

    Requirements:

    High School diploma or GED
    6 months total work experience
    Basic computer skills / data entry Preferred
    Any prior experience in Banking, finance, mortgage lending experience preferred
    Good verbal/written communication skills.
    Strong attention to detail.
  • Valid City, State or Zip Code: Moncton
    Job Type : Contract
    Date: Wednesday, 09 June 2021
    Are you seeking immediate employment in a safe, clean, well-lit work environment? Join our growing team of Bilingual Customer Care Associates at an exciting client in Moncton, NB

    *This will be a remote position to start, however, you must reside in the greater Moncton area to report to the office daily once it reopens.

    Bilingual Customer Care Associate $16/hour

    What's in it for you?
    *$16 per hour plus 4% vacation pay
    *Paid weekly, every Friday
    *Full-time hours - Monday to Friday Day Shift
    *Potential for permanent (6-month contract)


    What is the job?
    *Answer incoming requests via phone, email, fax and web
    *Contact consumers via telephone to arrange payments for past due accounts
    *Resolve or forward requests in accordance with established procedures
    *Identify new demands, and perform a variety of complex clerical tasks
    *Register the consumer, supplier and employee inquiries/complaints into the ticketing application
    *Identify and escalate critical issues


    What do you bring to the job?
    *High School Diploma or GED
    *College Diploma preferred
    *Ability to pass a Criminal Record Check
    *1-3 years' experience in a contact center environment with collections experience
    *Excellent Customer Service Skills
    *SAP, Salesforce, Jira, Confluence knowledge an asset
    *Excellent communication skills in French and English required
    *Ability to Multitask, prioritize and work in a fast paced environment working with dual screens and multiple applications
    *Availability to work Monday to Friday 8:30am to 5:00pm

    Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.


    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Wednesday, 09 June 2021
    Important :
    Must be available to work any shift
    Shifts are 40 hours Sun-Sat:
    10:00am to 7:00pm
    10:30am to 7:30pm
    11:00am to 8:00pm
    100pm to 10:00pm

    Description:
    **Pay Rate: $13.50/Hour
    **Temp-to-perm opportunity - will be based on attendance and performance among other things.
    **Interviews via Zoom
    **Working from home currently but will return to office after Jun 30th, 2021.
    Work Location - 11222 QUAIL ROOST DRIVE, Miami, Florida, USA, 33157
    **Will pick up equipment on first day
    Job Description:

    Bilingual candidates must be able to read and write Spanish.

    Job Purpose
    - Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.

    Primary Job Account-abilities/Responsibilities
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.
    - Maintains professionalism and effectively interacts with all contacts, both internal and external.
    - Maintains department quality standards and performs job duties as directed by supervisor

    Basic Qualifications Required - Experience, Skills, and Knowledge
    - High School diploma or GED equivalent
    - Minimum of 6 months of customer service experience (Call Center Preferred)

    Other Requirements:
    - Excellent Customer Service skills
    - Excellent verbal and written communication skills
    - Basic problem-solving skills
    - Experience with Microsoft based programs and computer products
    - An acute attention to detail/accuracy and effective note taking/documenting skills
    - Must be able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs.
  • Valid City, State or Zip Code: Evansville
    Job Type : Temporary
    Date: Tuesday, 08 June 2021
    We are currently recruiting for 6 Customer Service Representatives in a work from home role. Qualified candidates will earn $15.00 an hour. Bilingual skills are a plus! If you have customer service skills, sign up at www.manpower.com, fill in your information, attach a resume and call me at 812.429.7321

    Responsibilities:
    * Drive brand awareness and build consumer relationships to acquire and retain consumers, and extend the use of Enfamil products
    * Manage personal productivity, accuracy and quality to achieve personal and departmental performance goals
    * Follow through on commitments and recommend well thought out solutions for the consumers
    * Create awareness and assist in the growth of our e-commerce Home Delivery Service
    * Projects as assigned by management

    Requirements:
    * Minimum of high school diploma or equivalent. Post high school education preferred
    * Designated remote work space, to create an office-like environment conducive to productivity expectations
    * High Speed Internet Service
    * Personal Computer/laptop with camera capabilities for virtual interviewing and training
    * Minimum of 2 years of working experience in a customer-oriented field
    * Experience in diversified customer contacts preferred; i.e. phone, email, chat and social media
    * Effective and efficient problem solving skills. Able to listen to understand, review, analyze, interpret and provide solutions
    * Excellent writing skills are required
    * Strong organizational, time management, interpersonal, and computer skills with attention to details
    * Must be proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work
    * Strong work ethics with good attendance record; dependable and trustworthy
    * Self-motivator; ability to work independently and take initiatives
    * Positive team player; works well with others, considers other's perspectives to provide constructive solutions
    * Capability to adjust quickly to changing priorities, guidelines and processes in a dynamic contact center environment
    * Strong desire to assist consumers with attentiveness, patience and genuine sincerity
    * Open to feedback and coaching; apply learnings for continuous improvement
    * Flexible schedule with expectation to work late schedules, Saturday schedules, and mandated overtime as required by business needs
    * Contact Center operates Mon-Fri 7a-7p and Saturday 8-4:30p CST.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Tuesday, 08 June 2021
    Our client in the Insurance industry is looking for customer service representatives to join their team. This is a remote role, can be located anywhere in Canada.

    If you have previous experience in a customer oriented role, please apply today!

    Location: WFH, Canada wide
    Pay rate: $17 (Unilingual), $18 (Bilingual)

    What is your job?
    * Managing all aspects of customer service including answering inquiries via phone and e-mail taking orders, and follow up services.
    * Customers may be internal or external with requests of varying degrees of complexity.
    * Must have strong interpersonal, customer service and communication skills.

    What do you bring to the job?
    * Some experience in customer service
    * Microsoft Office (Word, Excel, Outlook)
    * Excellent Communication Skills - Oral & Written
    * Strong aptitude to attention to detail

    Nice to Have Skills:
    * Experience in the financial/insurance industry

    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.