Valid City, State or Zip Code:
Manhattan
Job Type :
Temporary
Date:
Monday, 08 August 2022
Manpower recently partnered with federal, state, and local governments to make public health insurance programs run effectively for the individuals and families they serve. This is an INCREDIBLE company to work for! This company has a very upbeat, positive, employee focused culture. This is a temporary to permanent opportunity, going into a long-term career! Stop your search and apply today!
What's in it for you?
* Mon-Fri Monday - Friday AM-5:30pm
* MUST BE ABLE TO WORK WEEKENDS
* Full time
* Competitive wages:
* Spanish: $18
* Chinese: $19.50
* Russian: $19
* Other: $18
* Supportive management team with career growth opportunities
* Your own work area, but still team focused
* Focus on business need, quality assurance score and other performance metrics
What's the job?
* Answer incoming calls from consumers including the public, prospective enrolls and people assisting enrolls or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols.
* Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
* Process life event changes, demographic updates, dis enrollment requests, and special enrollment periods as requested.
* Transfer/refer consumers to appropriate entities according to the established guidelines.
* Perform co-browse interactions with consumers seeking assistance with the application process.
* Facilitate the fulfillment of caller requests for materials via mail, email, or download.
What do you bring?
* Fluency in any or all the following languages: Spanish (must also be able to read Spanish), Russian, Chinese (Mandarin/Cantonese)
* Excellent organizational, interpersonal, effective written and oral communication skills.
* Proficiency in Microsoft Office Applications such as Excel, Power Point, and Word
* Flexibility and reliability
* Attention to detail, accuracy, and meeting performance standards
* High School Diploma or GED
Why Manpower?
* Voted #1 best places to work by Glass door 2020
* Weekly pay with direct deposit
* Free up skill training programs available
* Paid referral program
Interested?
Stop your job search and apply today! A recruiter will be in touch within 24 hours.
Share this job with friends and family and earn dollars with every successful hire.
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.