Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Troy - Miami County
    Job Type : Contract
    Date: Tuesday, 19 October 2021
    Customer Service Administrator - $16.25

    What's in it for you?
    Long term assignment
    Day shift 8am - 5pm Monday - Friday
    No weekends
    Open office environment

    What is the Job?
    Proficient in Microsoft Office Productivity Suite (Excel, Word, Outlook)
    Excellent problem solving/analytical skills
    Appreciation for standard procedures
    Excellent verbal/written communication skills
    Organized, punctual, and driven

    What do you bring to the job?
    High School diploma or GED
    Previous Administrative experience
    Excellent communication skills
    Proficient in Microsoft Office (Word, Excel, Outlook, Access)

    Enjoy a weekly paycheck, weekends off, and no expiration date on your contract! Apply now! Share this job with friends and family and you could earn a bonus for every successful hire. ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Fort Lauderdale
    Job Type : Contract
    Date: Tuesday, 19 October 2021
    Do you have a great personality, phone skills and are detailed? Love helping people and looking for a stable schedule with great pay? Manpower has a great temp to perm opportunity for the right candidate in Fort Lauderdale! We are reviewing resumes immediately, coordinating interviews to get you working immediately!

    What's in it for you?
    - Full time hours
    - Day Shift- 8-5pm
    - Great pay $15 per hour
    - Temp to hire
    -Opportunity to take free college courses and skills training

    What is the job?
    - Answer questions via phone and email
    - Determine source of the issues and advise customer on appropriate action.
    - Answer general program questions from motorists.
    - Document resolutions for future reference.
    - Provide inbound sales support.

    What do you bring to the job?
    - High school diploma or equivalent.
    - Two years of customer service helpful
    - Excellent interpersonal, written and oral communication skills.
    - Familiar with good customer service practices.

    Does this sound like you? Stop your job search and apply today. Do you need more information? Contact our office at 954-236-3310 ext 2. Can't get through? Text our office with your name, email and the word "Broward CSR". We love referrals so please share our job with friends and family. Also check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's job at www.manpower.com/mypath
  • Valid City, State or Zip Code: West Melbourne
    Job Type : Contract
    Date: Tuesday, 19 October 2021
    Immediate need! CSR - Data Entry 2nd shift!

    Get back to work right away!

    What is in it for you?
    This is a temp to perm opportunity
    Weekly pay
    Heath Insurance and Education Benefits Available
    Start with a Well established company, in West Melbourne Florida
    Available Shifts 12pm-9pm and 1pm-10pm

    What you bring to the table?
    Strong Data Entry Skills and computer skills
    ability to work on dual monitors
    6 months call center experience
    Positive attitude
    Provide an up-to-date resume

    To apply for this position go to www.manpower.com and submit your application and call 321-549-3907 to schedule your interview.
  • Valid City, State or Zip Code: Moncton
    Job Type : Contract
    Date: Tuesday, 19 October 2021
    Are you seeking immediate employment in a safe and clean office environment? Manpower is currently recruiting for Patient Enrollment Coordinators for one of our well established Clients in Moncton, NB.

    Patient Enrollment Coordinator - $16.00

    What's in it for You?
    * $16.00/hour plus 4% vacation pay
    * Paid every Friday morning
    * Three month contract to start - possible extensions
    * Monday to Friday day shift
    * Clean and safe environment

    What is the Job?

    * Act as a liaison for patients and health care providers as needed
    * Answer telephone promptly and in a polite and professional manner
    * Use sound judgment in handling calls, especially with upset patients
    * Understanding of when to escalate calls to physicians/practice manager/clinic nurses and patient program coordinators
    * Obtain and enter accurate demographic and other patient information into computerized system (address, telephone number)
    * Schedule appointment correctly - review appointment date, time, location, and provider name with patients
    * Determine clinic and nurse availability using patient management system
    * Inform caller of items to bring to appointment (medications list)
    * Remind patients to arrive 5 minutes before scheduled appointment to complete paperwork
    * Remind patients of cancellation/no show policy when appropriate
    * Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
    * Managing email for program/territory/as assigned
    * Direct calls to other Health Care Providers as needed by nursing team
    * Provide assistance with document filing and submission of treatment reports to designated programs and prescribers
    * Handles outbound and inbound calls to enroll patients in programs, provide overview of programs and respond to program-related questions

    What Do You Bring to the Job?

    * High school or GED required
    * 5-7 years of customer service and/or related clinical environment; working knowledge of medical terminology and overseeing/guiding day to day activities of other personnel an asset
    * Bilingual in French and English is considered an asset
    * Ability to handle confidential and sensitive information
    * Ability to communicate effectively on the telephone, with peers and assistants within team
    * Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds
    * Ability to handle a "call center" environment: work quickly and multi task
    * Ability to exercise good judgment to handle calls appropriately
    * Ability to demonstrate good customer service
    * Ability to demonstrate good knowledge of computer software applications; Outlook, Word, Excel
    * Typing and proofreading correspondence, forms, and other documents using computer software

    Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Latham
    Job Type : Contract
    Date: Monday, 18 October 2021
    Manpower is partnered with one of the nation's leading managed vision care companies located in Latham, NY. We are hiring upward of 10 customer service associates for this temporary, six-week project. If you are looking for a short-term opportunity and enjoy working in-person in a call center environment, apply today!

    What's In It For You?
    · Morning and afternoon shifts available
    · Full time hours
    · Weekly pay checks

    What Is The Job?
    · Answer incoming calls and provide excellent customer service
    · Guide clients through their benefit eligibility
    · Facilitate requests and answer questions
    · Escalate any concerns accordingly

    What Do You Bring?
    · Experience in a call center setting
    · Strong passion for solving problems and helping people
    · Proficient computer knowledge (Microsoft Office Suite)
    Requirements:
    Background Check and Drug Test
    1 year call center experience

    Interested? Apply now!

    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations and will work with you to meet your needs.
  • Valid City, State or Zip Code: Jessup
    Job Type : Contract
    Date: Monday, 18 October 2021
    Manpower is working with one of the top employers in the market for Call Center Representative Don't wait! Apply TODAY, Call GOLD AT 414-269-3151 ext. 7172 your application will be prioritized!

    JOB DETAILS:
    Position: Call Center Representative | Work From Home
    Pay rate: salary is $13/hr plus monthly incentives
    * +$1/hr if attendance is at 90%
    * +$2/hr if attendance is at 98%
    * +$2.50 if attendance is at 100%
    Opportunity to convert to a permanent role, based on performance after 3 months

    QUALIFICATIONS:
    * Must pass a basic logic, reasoning and typing test
    * Must be willing to work in a call center environment in a telephone-based job
    * client is looking for good communication and customer service skills, high energy and can hold a conversation.
    * 20 words per minute typing speed
    * Must have a High School Diploma
    * Ability to complete basic tasks on a computer
    * Willingness to work in a phone based, 8 hour work environment
    * Willingness work shifts as weekends as required
    * Willing to take a drug test and background check prior to start

    INTERVIEW PROCESS:
    Step 1. Screening by the recruiter, candidate to accept job offer.
    Step 2. Recruiter to send the link for the assessment, candidate to accomplish it asap. Assessment will include:
    * short typing test
    * reasoning questions,
    * searching on internet for google results,
    * opening multiple browsers, copy paste.
    * Recommended to access the assessment through a computer or a laptop for convenience.
    * Candidate to take a screenshot of the completion page and send to recruiter via email.
    Step 3. Once candidate passed the assessment, client will schedule them for a 1 on 1 over the phone interview.
    * Interview will be around 20-30 minutes.
    * Client to provide result of interview to recruiter.
    Step 4: After completing the assessment, candidate will receive email to start onboarding.
    * Create Manpower account
    * Access and complete Estaff
    * Access and complete I9 forms
    Step 5. Candidate will receive email from Hire Right for authorization of the background check.
    * Candidate will also receive email regarding the drug screening to book an appointment.
    * Candidate will have 2 days to finish all pre-employment requirements.

    TRAINING:
    * will be for 1-4 weeks Medicare/Medical training
    * Training will be 9-5:30pm EST

    SHIFTS: No shift yet, to be discussed during the interview. (AM and PM shift)

    Want to find out more? Contact Manpower TODAY, CALL AND LOOK FOR GOLD AT 414-269-3151 ext. 7172 or send your resume at [email protected]
  • Valid City, State or Zip Code: Nashville
    Job Type : Contract
    Date: Monday, 18 October 2021
    Manpower is recruiting Call Center Service Advisors for Nashville Electric Service! These contract positions offer competitive pay and growth potential.

    Are you looking for an opportunity to showcase your customer service skills?

    NES and Manpower have partnered to find the best Service Advisors for the NES Call Center.

    What you need to know
    * Temporary / Contract, Full time hours with potential to convert to NES
    * $17.00 per hour to start
    * Manpower offers *Medical benefits, 6 Paid holidays, 5 days PTO (paid time off) and FREE training
    * Manpower and University of Phoenix are offering actively assigned eligible Manpower associates full tuition coverage in pursuit of a first-time bachelor's degree

    What is the Position?
    * NES Service Advisors answer inbound calls to support their customers
    * Assist in the collection of information to process customer requests and inquiries such as application for residential and commercial accounts and credit arrangements
    * Advise customer of consumer services and billing programs, financial assistance, pay options, energy saving techniques and other company programs
    * Assist in making adjustments to accounts within policy guidelines to resolve customer complaints or problems
    * Enter, retrieve, and utilize data from computer terminals, personal computers and other sources as necessary
    * Answer and process emergency calls
    * Communicate with employees, customers and other entities through personal contact, telephone, email or chat to provide information or to answer questions related to the area of responsibility

    What you bring to the job?
    * Minimum of 6 months inbound call center experience
    * A "can do" attitude with a desire to learn and grow
    * Microsoft Office proficiency
    * Ability to offer empathy and understanding with clients and provide solutions
    * Submit to drug screen, criminal background and unscored credit check

    Interested?
    * Click APPLY NOW and a Recruiter will reach out to you for interviews and assessments

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
    *Benefits subject to hours worked
  • Valid City, State or Zip Code: Charleston
    Job Type : Temporary
    Date: Monday, 18 October 2021
    Call Center/Application Processor
    GENERAL SUMMARY
    Responsible for providing high quality customer service in the Call Center by receiving incoming calls, answering questions, solving problems, and providing program information to clients.
    Hours Monday - Friday 8:00am-5:00pm or 10:00am -7:00pm
    PRINCIPAL DUTIES AND RESPONSIBILITIES:
    * Answer a high volume of inbound calls from applicants, voucher program participants, Public Housing residents, and any other callers that are directed to the call center.
    * Promptly respond to all inquiries regarding program information, agency procedures, waiting list information, agency events, other services, etc.
    * Provide a high level of customer service by interacting with callers in a professional and courteous manner.
    * Document calls and inquiry resolution by entering accurate and detailed notes into the electronic system of record according to the Call Center Manager's guidelines.
    * Use the electronic system of record to research client inquiries.
    * Resolve calls upon first contact with the client.
    * Communicate with other employees via email to follow-up on client requests, or to relay any issues outside of the scope answerable by the Customer Service Representative position.
    * Maintain client confidentiality.
    * Understand and follow moderately complex written and oral instructions
    * Communicate and relate to persons of diverse backgrounds and abilities
    * Establish and maintain effective working relationships with other employees and residents.
    * Work well in a team setting.
    * Ability to communicate clearly and concisely, verbally and in writing.
    * Possess listening, problem solving, and organizational skills.
    * Attention to detail.
    MINIMUM QUALIFICATIONS:
    High School diploma or equivalent required. Legal right to work in the US. Willing to submit to pre-employment background, drug screen. Must have reliable transportation. Skilled in Computer operations. Experience in a high-volume call center environment a plus.
    Who is Manpower?
    Locally owned, but globally connected, Manpower is a full-service staffing and human resources company that provides thousands of jobs every year across West Virginia, Ohio and Kentucky. Manpower provides recruitment and assessment, training and development, career management, outsourcing and workforce solutions across the region.
    For more information on exciting local employment opportunities and to register with us, please visit www.Manpower.com.
    Manpower is an EEO/AA/ADA/Veterans employer.
    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
  • Valid City, State or Zip Code: Calgary
    Job Type : Permanent
    Date: Monday, 18 October 2021
    Manpower Staffing is currently recruiting permanent Counter Clerks for our client located in SE Calgary.

    Schedule: Full time, 8:30am-5pm; with weekend availability

    Pay rate: $19.00/hr.

    Length of Assignment: Ongoing

    The role entails:
    *Help customers as they walk on site or call in to ask questions
    *Driving daily to do deposit
    *Dress for the weather; small component of work will be outside (30-60 min a day max.)

    The ideal candidate:
    *Steel toed shoes required
    *Drug and Alcohol test required

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:
    *Weekly pay via direct deposit
    *Medical, Dental, and Life Insurance benefits
    *Vacation and General Holiday Pay
    *Complimentary access to Manpower's online university with over 5000 courses
    *Referral bonus program

    Apply today by visiting our website and/or creating and managing your profile at www.manpower.ca.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    Manpower is dedicated to building a diverse workforce that reflects the diversity of Canada. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our services and programs. We encourage all to participate in our staffing and workforce development opportunities, including people of any ethnic or national background, religion, sex, sexual orientation, gender identity, Indigenous Peoples and persons with disabilities

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, like Manpower Alberta on Facebook, follow us on Instagram @manpower_alberta, and follow us on Twitter @ManpowerAB
  • Valid City, State or Zip Code: East Haven
    Job Type : Contract
    Date: Monday, 18 October 2021
    Experienced Customer Service Representatives are needed in East Haven Corporate office.
    Someone that possesses the talent for solving tough problems while focusing on delivering exceptional customer service. Being part of our team will involve you to constantly harness your multi-tasking and tech-savvy skills to resolve challenging customer issues including product-related issues, billing, selling products, service inquiries, scheduling appointments and more. The main job function will be spent on answering a high volume of customer calls, which will need to be addressed innovative with individualized solutions and a high level of customer satisfaction.
    To excel in this role, you will need excellent customer service skills, Excel and MS Word.doc experience, effective communication skills, people oriented, enthusiastic, friendly and energetic with a genuine desire to provide outstanding service. We provide comprehensive training on company guidelines, policies, customer service and ample product knowledge. Work for a high energy, generous department that recognizes hard work.
  • Valid City, State or Zip Code: Sacramento
    Job Type : Contract
    Date: Monday, 18 October 2021
    Manpower is on a mission to connect mature and retired workers to fulfilling job opportunities that put their skills, strengths, and talent on display. Are you a Seasoned Worker who likes to use your analytical skills to resolve issues? Are your computer proficiencies and communications abilities on point? Your job search stops here!

    What You Will Be Doing
    Work (remotely) an 8 to 5 schedule Monday through Friday FULL TIME
    Review unemployment insurance claims against wages earned to determine if benefits were appropriately collected
    Analyze all information, notes, and documentation against government policy, determine what additional information is needed
    Perform outreach to employers to obtain necessary information, notate in the claim file, and forward detailed notes as required to resolve the issue
    Multi-task to accomplish a robust case load

    What You Bring To The Job
    3-5 years' experience in some type of claim or case audits REQUIRED
    Proficient technical writing skills to support detailed case notes
    Critical thinking & time management skills
    Microsoft Word, Excel, typing skills
    Bring Your Own Device: updated computer and reliable internet, cell phone
    HS/GED at a minimum

    Why You'll Love Working With Us
    Work from the safety of your home: no commuting, no parking!
    Health, dental, life, 401K available
    Recognized as one of the world's most ethical companies
    Opportunity to gain new skills through paid on the job training

    Interested?
    APPLY NOW with your resume for consideration.
    ***There are numerous openings, so share this job with family and friends who may qualify.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Chicago
    Job Type : Contract
    Date: Sunday, 17 October 2021
    Manpower is working with one of the top employers in the market for Call Center Representative | WORK FROM HOME. Don't wait! Apply TODAY, Call GOLD AT 414-269-3151 ext. 7172 your application will be prioritized!

    JOB DETAILS:
    Position: Call Center Representative | Work From Home
    Pay rate: $15.25 per hour
    Duration: 5-6 months contract (can be extended)
    You will be working on an American provider of:
    human resource, payroll, and benefits outsourcing services for small- to medium-sized businesses. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 670,000 payroll clients in the U.S. and Europe.

    Duties include:
    * telephone based job
    * assisting callers with their concerns: human resource, payroll and benefits
    * updating information on the data base

    Qualifications:
    * able to pass the background check: includes (criminal, education, and work history)
    * at least with a High school Diploma or GED certificate
    * good communication skills, able to hold a conversation
    * at least 6 months of customer service experience (face-to-face, over the phone) or have worked in a call center work environment
    * tech savvy (toggling through browsers, shortcut keys)

    INTERVIEW and HIRING PROCESS:
    Step 1: Initial Screening by the recruiter
    Step 2: Client Interview via phone
    Step 3: On boarding and paperwork
    Step 4: Background check
    Contract length: 5-6 months

    Want to find out more? Contact Manpower TODAY, CALL AND LOOK FOR GOLD AT 414-269-3151 ext. 7172 or send your resume at [email protected]
  • Valid City, State or Zip Code: New Cumberland
    Job Type : Contract
    Date: Sunday, 17 October 2021
    Do you have a passion for customer service and a commitment to excellence? If you love a variety of tasks, enjoy administrative work, and thrive in a growing production environment, we have an exciting opportunity for you to get to work right away! We have partnered with this manufacturing company for years and have helped many people kick-start their careers - will you be next?

    What's in it for you?
    * Full-Time Hours
    * Weekly Paychecks
    * Plentiful overtime opportunities

    What is the job?
    * Interact with customers to answer inquiries about products and services
    * Serve as company liaison to handle and resolve customer complaints, returns, and exchanges
    * Place, analyze, and track orders

    What you bring to the job?
    * Positive attitude
    * Strong commitment to customer service
    * Attention to detail

    Stop your job search and apply today.

    Do you need more information? Text or call Kelly at 740-282-2011 or email [email protected] - We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Sunday, 17 October 2021
    Need a little extra cash …
    Manpower has the job for you!

    Part-Time Customer Service - In Topeka KS

    What is the job?
    As a customer service agent, you will:
    ● work alongside other agents to help provide support for health programs
    ● communicate with customers via telephone
    ● perform health surveys

    Learn about this customer service role that offers you:
    ● flexible hours, mostly evening hours
    ● work 15 to 35hours - days, shifts and hours vary
    ● $13 per hour
    ● access to tools, paid education and more, allowing you to advance in the workplace

    What do you bring to the role?
    ● No experience necessary but customer service experience is a plus
    ● Strong interpersonal and communication skills
    ● Multi-tasking and ability to follow instructions

    Interested?
    Select APPLY NOW and a Recruiter will reach out within 24 hours

    Share this job with friends and family and dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Albuquerque
    Job Type : Contract
    Date: Friday, 15 October 2021
    Do you enjoy the world of a fast paced environment? Are you looking for shifting hours and weekly pay checks? Manpower has immediate openings for Work from Home - Call Center Representatives!

    What's in it for you?
    Competitive Wage: $16.35hr
    Shift: Must be flexible anytime between 7am-7pm Mon-Fri
    Overtime opportunities available

    What is the job?
    * Answer incoming phone calls, chats, and/or emails
    * Conduct outreach phone calls and emails
    * Recognize and follow call flows with scripts
    * Research and review customer inquiries
    * Research information using multiple systems
    * Relay research findings and outcomes to customers
    * Identify and escalate appropriate issues
    * Document call information
    * Recognize and alert management of trends
    * Quickly complete one task and begin new task
    * Maintain professional demeanor
    * Other duties as assigned.

    What you bring to the job?
    * Must be from New Mexico
    * Proficiency with computers: Experience browsing the internet, checking email, etc.
    * High School Diploma or GED
    * 1 year of call center environment experience
    * 2 years of Customer Service experience
    * Data entry experience
    * Listening, verbal, and written communication experience
    * Microsoft Office (Word, Outlook, and Teams) experience
    * Internet sufficient to handle calls received via the Internet
    * Quiet and private remote work location

    Stop your job search and apply today. Do you need more information? Contact Cristy at 414-269-3151 ext 1820 or send your updated resume to [email protected]

    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Meridian
    Job Type : Contract
    Date: Thursday, 14 October 2021
    PRIMARY PURPOSE:
    The Customer Care Representative (CCR) is an essential partner in the USS inbound sales process and inbound and outbound service support providing world-class front-line support through multiple channels (phone, email or chat) to USS Customers. The CCR is responsible for providing an exceptional customer experience while discovering and resolving customer concerns in a professional, and timely manner. The CCR will be primarily responsible for properly qualifying and managing all USS customer's needs and B2B service inquiries and all sales and service B2C requests to ensure they are handled with speed, efficiency, clarity and quality. This role should have a clear understanding of USS's sales process, service model, and methodology as well as system and product knowledge. We are looking for someone who has a positive and professional attitude, enjoys problem solving and thrives in a fast pace rewarding environment.

    ESSENTIAL FUNCTIONS:

    * Demonstrate strong safety awareness and leadership
    * Hold professionally engaging verbal (phone) and written (e-mail, chat) conversations
    * Professionally answer a high volume of inbound calls within performance guidelines
    * Answer all e-mail contacts within performance guidelines
    * Meet Quality Assurance Standards
    * Meet KPI's as set by Supervisor
    * Uncover opportunities to offer additional products to all customers that meet their business needs
    * Follow-up on all customers' needs and manage accordingly through identification, qualification and follow through
    * Maintain highest quality, long-term partnerships with all USS customers
    * Maintain a comprehensive knowledge of all USS products and services: act as the subject matter expert
    * Clearly communicate and coordinate with various departments and systems within the company to ensure customer requests are handled appropriately and in a timely fashion.
    * Act as liaison between customers, sales, field operations, and office personnel to resolve general inquiries
    * Produce quotes and work orders through company systems
    * Reduce escalations and outward transfers, promoting one call resolution
    * Accept feedback positively
    * Ensure customer's needs are met while adhering to the USS sales process
    * Adhere to all company policies, scheduled breaks, and lunch periods
    * Document sales activities and leverage business intelligence through Salesforce.com
    * Demonstrate desire to succeed and win as well as grow career opportunities
    * Demonstrate Polite and Positive Professionalism in all work-related activities
    * Demonstrate desire to provide a world class customer experience
    * Recognize peers for outstanding work utilizing USS Achievers
    * Champion, demonstrate, and uphold our values: Easy, Safe, & Clean
    * Perform other duties as required by management.

    EDUCATION/EXPERIENCE:

    * High School Diploma, GED or equivalent combination of education and experience
    * 1-2 years of related customer care experience preferred
  • Valid City, State or Zip Code: Rancho Cordova
    Job Type : Contract
    Date: Thursday, 14 October 2021
    We are looking for Bilingual Remote Call Center Agents! This is a remote position working from home.
    This position is a temp to hire opportunity that requires Customer Service or Call Center experience!
    Please read the full job description below.

    Job Details

    Company: Maximus
    Health Care Option (HCO) Bilingual Call Center Agent $15.50 Mon-Fri 8am-6pm PST
    Start date November 8th 2021. First three days of training are via Zoom. This position is open for Sacramento, California residents only.

    Location: Agent must be local to the greater Sacramento/Rancho Cordova area to be able to pick up equipment, and to attend orientation.

    Languages Accepted: Armenian, Korean, Mandarin, Cantonese, Russian, Vietnamese, Cambodian, Tagalog, Japanese, Thai, Laotian, Spanish, and Arabic

    Why will you love working with us?
    Weekly pay checks
    Remote opportunity
    Career development

    What is the job?
    Assisting California residents enroll health care programs by reviewing program options, qualifications, and benefits.
    Answer incoming calls from the general public regarding health care programs.
    High call volume. This position requires full availability, as you may be scheduled the following hours.
    8am-6pm Monday- Friday PST. This position is a full 40 hours per week opening, no part time openings are available.

    Minimum Requirements:
    * -High School Diploma or equivalent
    * - 0-1 years of Customer Service experience. Call center experience, desirable.
    * -Ability to manage a high level of confidentiality
    * -Proficient in Microsoft Office Suite
    * -Excellent Organizational, written, and verbal skills
    * -Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

    Note: Background program and processes may affect the performance of a computer regardless of hardware/software/internet requirements being met. Equipment must be able to run all project programs/processes which primarily include AWS, VCC, and VMWare.
  • Valid City, State or Zip Code: West Melbourne
    Job Type : Contract
    Date: Thursday, 14 October 2021
    CSR-Data Entry Workers needed for 1st and 2nd shift!

    Get back to work right away!

    What is in it for you?
    This is a temp to perm opportunity
    Weekly pay
    Heath insurance and education benefits available
    Start with a Well established company, in West Melbourne Florida

    What do you bring to the job?
    Strong data entry skills and computer skills
    ability to work on dual monitors
    6 months call center experience
    Positive attitude
    Provide an up-to-date resume

    To apply for this position go to www.manpower.com and submit your application and call 321-549-3922 to schedule your interview.
  • Valid City, State or Zip Code: Vernon
    Job Type : Permanent
    Date: Thursday, 14 October 2021
    Our client, located in Vernon is adding to their team
    If you enjoy working with people this could be your next career.

    What is in it for you?
    -Full time permanent job
    - Great starting pay and amazing benefits
    - Work for a leader in the electrical industry
    - Profit sharing and additional training
    - Fantastic location with amazing co-workers
    - Fun work environment

    What is the job?
    - Helping customers as they come in to the store
    - Providing product knowledge
    - Inputting orders and creating invoices
    - Collecting payment
    - Delivering exceptional customer service
    - Lifting up to 50 lbs
    - Answering phones
    - Completing reports

    What you bring to the job?
    - Excellent customer service skills
    - Team player attitude
    - Plumbing/heating/electrical knowledge is a plus
    - Quick learning capabilities
    - Strong command of the English Language

    If you are interested in this role apply online today

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment.
    We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Salmon Arm
    Job Type : Permanent
    Date: Thursday, 14 October 2021
    If you like working in customer service and learn on the fly this may be the right opportunity for you.

    What is in it for you?
    - Full time permanent work
    - Great starting pay and amazing benefits
    - Work for a leader in the electrical industry
    - Profit sharing and additional training
    - Fantastic location with amazing co-workers
    - Fun work environment

    What is the job?
    - Helping customers as they come in to the store
    - Providing product knowledge
    - Inputting orders and creating invoices
    - Collecting payment
    - Delivering exceptional customer service
    - Ability to lift up to 50 lbs
    - Answering phones
    - Completing reports

    What you bring to the job?
    - Excellent customer service skills
    - Team player attitude
    - Electrical or plumbing knowledge is a plus
    - Quick learning capabilities
    - Strong command of the English Language

    If you are interested in this role apply online today!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment.
    We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.