Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Orlando
    Job Type : Contract
    Date: Monday, 22 June 2020
    Provide excellent Customer Service to business and career seekers who call, email, text, webchat and/or visit local career resource center. Effectively identify and solve business and job seeker customer issues and inquiries while keeping customer satisfaction at the core of every decision. This position exercises judgement in accordance with well defined policies, procedures and techniques.
    What You Will Do
    Manage a large amount of inbound and outbound calls from area businesses and job seekers
    Provide case management services to clients participating in one or more "return to work" programs
    Maintain data entry requirements, to include case notes, into appropriate systems
    May be required to work onsite at assigned job resource center
    What's In It For You
    $15-16/hour
    Job variety; no two days are the same
    Hybrid remote/in office opportunity
    Paid weekly
    3-6 month assignment
    Access to Manpower's free online courses
  • Valid City, State or Zip Code: El Paso
    Job Type : Temporary
    Date: Monday, 22 June 2020
    Description:

    IMPORTANT INFORMATION:

    Role: Customer Service Analysts / Contact Center
    Work Location El Paso, TX
    Rate: $9/HR

    JOB DESCRIPTION:

    Skillset required:
    Productivity Management:
    * Receive inbound phone calls from our members and prescribers
    * Utilizing multiple software systems to complete Medicare appeals case reviews
    * Meeting or exceeding government mandated timelines
    * Complying with turnaround time, productivity and quality standards
    * Conveying resolution to beneficiary or provider via direct communication and professional correspondence
    * Acquiring and maintaining basic knowledge of relevant and changing Med D guidance

    Required Qualifications:
    * Ability to effectively communicate with members and prescribers while managing multiple software systems
    * Accountable and results driven
    * Critical thinker/problem solver
    * Receptive to constructive feedback and flexible in adapting to change
    * Ability to effectively plan, prioritize, and organize time and workload
    * Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment
    * Proficient in navigation of multiple computer applications
    * Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors
    * Ability to type more than 30 WPM
    Preferred Qualifications:
    * At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service
    * Six months of PBM/pharmaceutical related work strongly desired
    Education:
    * High School Diploma or GED required
    * Bachelor's degree in related field or equivalent work experience preferred

    Remote work possibility

    Languages Required:

    English
  • Valid City, State or Zip Code: Coral Springs
    Job Type : Contract
    Date: Thursday, 18 June 2020
    (Are you an experienced Customer Service Representative with a friendly voice and kind smile? Manpower needs you! We are hiring CSR Call Center Representatives in the Broward County Area. As a Customer Service Rep you will be handling multiple calls each day to support clients calling in for your assistance. You will follow the customer call in script and enter the information into the computer system.

    What's In it for you?
    -Multiple shifts available
    -Safe work environment
    -Great Pay and weekly paychecks
    - Ongoing Assignment

    What do you bring?
    - 1 year Call Center, Customer Service or Clerical Experience
    - Ability to navigate a computer
    - HS Diploma or GED
    -Ability to pass a criminal background check and drug test

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 954-236-3310 and press 2! We love referrals so please share our job with friends and family. Be sure to check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Greenville
    Job Type : Contract
    Date: Wednesday, 17 June 2020
    Manpower has immediate openings for Customer Service / Collections reps in Greenville, SC

    What's in it for you?
    * The safety and convenience of working from home temporarily
    * Weekly paycheck
    * Training and company laptop provided
    * Opportunity to develop new skills and gain valuable experience at a leading company

    What will you be doing?
    * Developing an understanding of debt management counseling, negotiation skills, and the company's financial products
    * Providing customers with information and options as appropriate
    * Determining the reason for account delinquency and using established methods and procedures to negotiate and collect payment
    * Evaluating routine problems and solving them using available information and resources

    What will you bring to the job?
    * Excellent customer service skills; prior customer service, sales, mortgage, banking, loan, or collections experience is preferred
    * High School Diploma or equivalent
    * Effective and professional communication skills, including the ability to explain complex information in a way that is easy for others to understand
    * Computer proficiency, including strong documentation skills
    * Background check will be conducted
    * Applicant must live within 1 hour of Greenville SC
    *must be willing to work on a shifting schedule, Monday-Saturday

    Let's try to put an end to your job search by applying today. Contact RONA today by applying online, OR sending your resume to [email protected] OR calling 414.312.5144 ext 1887,

    We look forward to working with you!
  • Valid City, State or Zip Code: Jacksonville
    Job Type : Contract
    Date: Wednesday, 17 June 2020
    Are you looking for stable full-time work that you can do from the comfort of your own home? Do you have strong customer service skills and live within one hour of Jacksonville? If so, Manpower has temp-to-hire positions that may be an excellent fit for your needs! Our client, an industry-leading financial organization, is looking to add multiple Debt Collections Specialists to its remote team.

    What's in it for you?
    * Stable full-time, temp-to-hire employment
    * The safety and convenience of working from home temporarily
    * Weekly paycheck
    * Training and company laptop provided
    * Opportunity to develop new skills and gain valuable experience at a leading company

    What will you be doing?
    * Developing an understanding of debt management counseling, negotiation skills, and the company's financial products
    * Providing customers with information and options as appropriate
    * Determining the reason for account delinquency and using established methods and procedures to negotiate and collect payment
    * Evaluating routine problems and solving them using available information and resources

    What will you bring to the job?
    * Excellent customer service skills; prior customer service, banking, finance, mortgage or collections experience is helpful
    * High School Diploma or equivalent
    * Effective and professional communication skills, including the ability to explain complex information in a way that is easy for others to understand
    * Computer proficiency, including strong documentation skills
    * Background check will be conducted
    * Applicant must live within 1 hour of Jacksonville, FL

    Let's try to put an end to your job search by applying today. Contact RONA today by applying online, OR sending your resume to [email protected] OR calling 414.312.5144 ext 1887,

    We look forward to working with you!
  • Valid City, State or Zip Code: La Crosse
    Job Type : Temporary
    Date: Wednesday, 17 June 2020
    Incoming Call Center - Customer Service Representative; answers consumer inquiries and requests for guidance and information on products they purchase. You may also be returning calls and transcribing messages. Positions could go permanent
  • Valid City, State or Zip Code: St. Paul
    Job Type : Contract
    Date: Tuesday, 16 June 2020
    Description
    This role will entail taking inbound or placing outbound calls to provide information to customers in the Electrophysiology & Heart Failure business unit. The representative will utilizes a database to retrieve customer or company information.

    Hours: M-F, 8am-5pm
    Temp-to-hire

    Background Experience
    *1 year of Call Center experience
    *Proficient experience with Outlook is required
    *SAP experience is preferred
    *Ability to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information
    *Ability to demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality
    *Ability to organize and handle calls with speed and accuracy
    *Ability to work with complex computer applications and resource materials
  • Valid City, State or Zip Code: Rochester
    Job Type : Contract
    Date: Tuesday, 16 June 2020
    Customer Service Representative

    What's in it for you?
    * 32 - 40 hours a week
    * $13.50 per hour
    * Incredible work environment
    * Contract position

    What is the job?
    * Teach or instruct work-related subjects to students who have graduated or left high school.
    * Includes correspondence school instructors; industrial, commercial and government training instructors
    * Teaching may take place in public or private schools whose primary business is education or in a classroom associated with an organization whose primary business is other than education.
    * Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
    * Responds to inquiries and requests for assistance with an organization's computer systems or PCs.
    * Logs calls, identifies problems, troubleshoots and provides advice to assist users through standard scripts or checklists.
    * Coordinates with level 2 or higher IT resources to resolve problems if necessary.
    * May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
    * Reset passwords

    What you bring to the job?
    * Previous call center experience
    * Open Availability**
    * Great attitude
    * Access to Laptop/Desktop with webcam
    * High School Diploma or equivalent
    * Ability to pass Background Check

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 585-227-6008. We love referrals so please share our job with friends and family!
  • Valid City, State or Zip Code: Montgomery
    Job Type : Contract
    Date: Tuesday, 16 June 2020
    Now Hiring Experience Call Center Customer Service Specialist In Montgomery, AL.

    What's in it for you?

    * 40 hours a week

    * $12.00 per hour

    * Work from home

    * Contract position

    What is the job?

    * The Customer Service Representative answers, evaluates, and prioritizes incoming telephone requests.

    * They will conduct themselves in a professional manner while providing world class customer service and promoting student success.

    * Log and track calls using a ticketing system.

    * Maintain historical records and provide information based upon documented processes.

    What you bring to the job?

    * Previous call center experience

    * Open Availability**

    * Great attitude

    * Capable of typing 50wpm

    * High School Diploma or equivalent

    Apply Below or Text "Manpower" to 44844 to apply.
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Tuesday, 16 June 2020
    Are you a customer service or sales professional looking for a job in the Halifax area? Are you looking for an opportunity to move into a career with an exciting work environment? If working with people in a fast-paced environment with industry leaders and a competitive pay rate sounds like a good opportunity to you, then Manpower is looking for you. On behalf of our clients, we are recruiting for multiple open positions in the customer service and sales industries.

    Your Role:
    * Answer phone and email inquiries from customers and clients
    * Offer clients and advisors information on company policies, products, and programs
    * Identify areas for new sales opportunities
    * Provide quotes and technical support
    * Leverage online systems and encourage customers to utilize it
    * Maintain positive relationships on accounts and with clients
    * Process transactions on specific accounts and product lines
    * Maintain records for accuracy using internal systems

    Your Skills and Qualifications:
    * 2+ Years' previous customer service and sales experience required
    * High level of phone confidence and professionalism
    * Excellent negotiation skills
    * Empathetic, flexible and adaptable
    * Superior multi-tasking and organization skills; detail oriented
    * Ability to work solo or as part of a team
    * Self-motivated and goal-oriented

    What's in it for you:
    * $18/hour starting pay + 4% vacation pay
    * Weekly paycheque
    * Prime real-estate - located in Halifax
    * Bus accessible; Parking on-site
    * Long term, reliable opportunity with full-time hours
    * Strong potential to move from temporary to permanent role

    HOW TO APPLY:
    Apply directly to this advert or:
    Visit our website www.manpower.ca
    By email [email protected]
    By phone 902-422-1373

    Manpower offers associates valuable work experience, opportunities for training & development, and professional advice. Manpower also has great perks for associates including discounts on hotels, home & auto insurance, apparel, and much more!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Eastern Tulsa
    Job Type : Contract
    Date: Tuesday, 16 June 2020
    Customer Service Representatives

    Now reviewing resumes for Customer Service Reps for the Tulsa area
    1st shift

    Qualified candidates will have:

    * At least 1+ year's of recent experience with Customer Service in a call center environment
    * Ability to work on multiple screens and in multiple systems
    * Strong data entry and typing skills
    * Ability to multitask, prioritize tasks, work in a team
    * Strong communication skills written and verbal
    * Bilingual preferred not required
  • Valid City, State or Zip Code: Robinson Township
    Job Type : Contract
    Date: Tuesday, 16 June 2020
    Manpower is currently seeking a Customer Service Representative for one of Pittsburgh's top newspapers located in Clinton, PA!

    Responsibilities:

    -Answer customer calls and/or emails

    -Assist customers with issues related to billing, delivery and/or digital access

    -Enter orders or updates to customer's information in the circulation database

    -Collate and package print outs to the delivery depots

    Qualifications:

    -High School Diploma

    -Minimum of 2 years of customer service experience

    -Ability to de-escalate challenging customer inquiries, comments, and concerns while delivering necessary information consistent with company policies and processes

    -Must have strong attention to detail and follow-up skills
  • Valid City, State or Zip Code: Athens
    Job Type : Contract
    Date: Monday, 15 June 2020
    Customer Service Reps Needed in Athens, TX!

    You will be taking calls for Texas Health and Human Services(2-11)

    Schedule-Mon-Fri (8:15am-5pm)

    $500-1000 Conversion Bonus @ 90-120 days

    High School Diploma or GED Required

    Job Type: Full-time Temp to Hire

    Weekly pay

    Entry level call center for beginners

    Salary: $11.54 to $12.02 /hour



    Apply today and text "ATHENS" to 972-524-1720 to follow up on your application.
  • Valid City, State or Zip Code: Springdale - Washington County
    Job Type : Contract
    Date: Monday, 15 June 2020
    Temp-to-Perm Opportunities! Temp-to-Perm - $11/Temp & $12.50 +Benefits/Perm
    NOW is your opportunity to join the World's Largest Retailer!

    Must have open availability as you will have rotating schedules. Will work 5 days/week between hours of 10am-9pm. 40 Hours per week. Salary is $11.00 on a temporary basis and will increase to $12.50 on a permanent basis. Outgoing and Pleasant Personality is a MUST!!

    Responsibilities

    Manage large amounts of incoming calls
    Identify and assess customer needs and concerns to achieve satisfaction
    Will resolve customer complaints by researching information given and providing customer with resolution to ensure satisfaction
    Provide accurate, valid and complete information by using the right methods/tools
    Meet personal/customer service team sales targets and call handling quotas
    Log call information into company database
    Follow communication procedures, guidelines and policies
    Take the extra mile to engage customers
  • Valid City, State or Zip Code: Evansville
    Job Type : Temporary
    Date: Monday, 15 June 2020
    We are currently recruiting for 9 Contact Center Specialists. This role will start as a work from home opportunity but will end up needing to report to the office. If you have customer service skills, sign up at www.manpower.com, fill in your information, attach a resume and call me at 812.429.7321

    Responsibilities:
    * Drive brand awareness and build consumer relationships to acquire and retain consumers, and extend the use of Enfamil products
    * Manage personal productivity, accuracy and quality to achieve personal and departmental performance goals
    * Follow through on commitments and recommend well thought out solutions for the consumers
    * Create awareness and assist in the growth of our e-commerce Home Delivery Service
    * Projects as assigned by management

    Requirements:
    * Minimum of high school diploma or equivalent. Post high school education preferred
    * Designated remote work space, to create an office-like environment conducive to productivity expectations
    * High Speed Internet Service
    * Personal Computer/laptop with camera capabilities for virtual interviewing and training
    * Minimum of 2 years of working experience in a customer-oriented field
    * Experience in diversified customer contacts preferred; i.e. phone, email, chat and social media
    * Effective and efficient problem solving skills. Able to listen to understand, review, analyze, interpret and provide solutions
    * Excellent writing skills are required
    * Strong organizational, time management, interpersonal, and computer skills with attention to details
    * Must be proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work
    * Strong work ethics with good attendance record; dependable and trustworthy
    * Self-motivator; ability to work independently and take initiatives
    * Positive team player; works well with others, considers other's perspectives to provide constructive solutions
    * Capability to adjust quickly to changing priorities, guidelines and processes in a dynamic contact center environment
    * Strong desire to assist consumers with attentiveness, patience and genuine sincerity
    * Open to feedback and coaching; apply learnings for continuous improvement
    * Flexible schedule with expectation to work late schedules, Saturday schedules, and mandated overtime as required by business needs
    * Contact Center operates Mon-Fri 7a-7p and Saturday 8-4:30p CST.
  • Valid City, State or Zip Code: Caledonia
    Job Type : Contract
    Date: Monday, 15 June 2020
    Do you enjoy cleaning and sanitation? Manpower has the job for you! Join a team that helps keep a university clean and tidy while proving a safe work environment during these unprecedented times.

    What's in it for you?

    * $13.00 an hour
    * Weekly pay checks
    * Monday - Friday
    * Long term assignment

    What is the Job?

    * Respond to incoming service calls
    * Utilize troubleshooting techniques to resolve hardware, software, and network issues
    * Identify, evaluate, and prioritize end-user issues to ensure that inquiries are successfully resolved
    * Perform clerical and/or administrative duties as assigned

    What do you Bring to the Job?

    * Entry level, experience a plus
    * Own, reliable transportation
    * Black, nonslip shoes.

    Stop your job search and apply today. Do you need more information? Call us 616-957-0461.
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Los Angeles
    Job Type : Contract
    Date: Sunday, 14 June 2020
    California residents only - Work from home call center customer service opportunity.
    Must have computer, high speed internet, USB/Bluetooth headset.
    Must be flexible to work both first and second shift - 8 am to 8 pm - 7 days a week.
    Provide customer service over the phone in a fast paced environment. Data entry and computer skills necessary.
    Bilingual a plus.
    Pay rate is $15/hr.
    Temporary job only - indefinite duration.
  • Valid City, State or Zip Code: Woodridge
    Job Type : Temporary
    Date: Sunday, 14 June 2020
    100% Telephone Support. Concise Communicator. Empathizer.

    The Customer Care Associate will efficiently answer general claim inquiry calls for my client located in Woodridge, IL. The representative will be identifying and directing escalated customers' concerns to the proper teams for timely resolution while providing an outstanding and compassionate customer experience.

    Interested in learning more about this role?

    Bring your High School Diploma (or GED) and your 2+ years of professional communication experience to a job that offers you:
    * A WORK SCHEDULE! (8, 10, 12 Hour Shifts Worked) - Subject to change
    * Competitive wages at $13.50 per hour plus overtime available
    * Business casual work environment, where suits are overrated!

    Manpower doesn't stop there! We also offer:
    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill Certification Courses specific to Call Center, Accounting and Team Lead roles
    * Recognition programs: A time to celebrate YOU and your accomplishments
    * Weekly paychecks
    * Health, dental and vision benefits as well as stock options

    You will be expected to:
    * Take Inbound calls from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards. Contact customers on newly established property claims. Accept inbound inquiry calls from customers on existing property claims.
    * Hold a steady conversation with customers while showing interest, compassion and displaying empathy for the caller situation.
    * Handle claim files (locate/request claim files, accurately and thoroughly documents customer interactions, contact other offices/teams, etc.).
    * Perform clerical duties, including: data entry, filing paper documents, email, calendar management and word processing.
    * Provide back-up for any support functions in the office.
    * Complete all necessary forms, logs documents into the system and route them to the appropriate parties.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you! Stop your job search and apply today! We love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Gilroy
    Job Type : Contract
    Date: Sunday, 14 June 2020
    Customer Care Representative

    We are a contact center looking to add a fun-loving Customer Service rock-star to our awesome team in Gilroy, California. This role will entail "Wow-ing" our customers and partners with above and beyond customer service. We are committed to providing an amazing customer experience and require the very best!

    provides highly flexible and scalable order fulfillment, e-commerce, contact center, and accounting services to the world's fastest-growing consumer and enterprise product brands. Throughout our history, we were the primary operation behind successful brands like Palm, Flip Video, Jawbone, Roku, Dropcam (Nest Cam), Square, and lots of other amazing products we are helping launch now.

    Key Responsibilities and Duties
    *
    * Be passionate and determined
    * to provide an amazing customer experience one inquiry at a time
    *
    *
    * Respond and solve phone,
    * email and chat inquiries that involve a variety of topics from tech support to order status
    *
    *
    * Resolve 10+ inquires an
    * hour
    *
    *
    * Research and problem-solve
    * to determine appropriate solutions and follow-up as needed to resolve issues
    *
    *
    * Accurately update internal
    * and external systems
    *
    *
    * Schedule adherence -- Punctual
    * and reliable
    *

    Qualifications
    *
    * 1+ year Customer Service
    * experience desired (retail store, call center, or other)
    *
    *
    * Excellent communication
    * skills (written, verbal and listening)
    *
    *
    * Ability to type 40+ WPM
    *
    *
    * An outstanding can-do attitude
    * that contributes positively to the work environment
    *
    *
    * Experience with Google Docs
    * or Microsoft Office tools (Word, Outlook, Excel, etc.)
    *
    *
    * Ability to multitask and
    * prioritize what needs to be done during the day
    *
    *
    * Critical thinking skills
    *
    *
    * Eager to help and has the
    * ability to take initiative
    *
    *
    * You have an inherent curiosity
    * to understand how things work
    *
    *
    * Must be able to pass a background
    * check and drug test
    *

    Benefits
    *
    * Flexible schedule for students
    *
    *
    * Support from an awesome
    * team that will invest in your success and help build your career
  • Valid City, State or Zip Code: Melbourne , Malabar , Melbourne Beach , Melbourne Village , Palm Bay
    Job Type : Permanent
    Date: Monday, 04 May 2020
    Looking for upbeat, positive, team player who likes to talk to people. If you are a people person and can type 35 wpm then we need need to talk. Immediate permanent position for the right person. Must be able to work a flexible schedule with availability from 8am - 9pm and did I mention, you must like talking to people? Call me if you are serious about a career, not a job!