Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Fredericton
    Job Type : Contract
    Date: Thursday, 25 February 2021
    Are you unemployed and seeking employment in a safe, clean, well-lit work environment? Join our growing team of Customer Service Associates at an exciting client located in Fredericton, NB.

    Pay Rate: $16.25 per hour

    What's in it for you?
    *$16.25 per hour, plus 4% vacation pay
    *Paid weekly, every Friday
    *Monday to Friday shifts
    *Potential for permanent
    *Free on-site Parking
    *Spacious work stations with updated technology platforms and equipment.

    What is the job?
    *Providing excellent customer service in an inbound customer contact environment
    *Assist customers with queries and resolve issues
    *Demonstrate empathy by listening attentively to customer concerns
    *Maintaining high customer satisfaction ratings and service level agreements

    What do you bring to the job?
    *Possess a High School Diploma or GED
    *Ability to pass a Criminal Record Check
    *Ability to pass a Credit Check
    *Minimum 1-year customer service experience
    *Keen problem-solving skills
    *Excellent interpersonal skills with the ability to work in a team environment
    *Excellent telephone skills
    *Strong customer service skills
    *Availability to start March 26, 2021
    *Availability to work a rotational schedule between 9:00am and 9:00pm, Monday to Friday
    *Availability to attend training for 4-6 weeks, Monday to Friday 9:00am to 5:30pm AST

    Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Albany
    Job Type : Contract
    Date: Thursday, 25 February 2021
    Main duties include account management and collections for a third-party agency, specializing in medical, utilities and apartment complex accounts. Starting pay for this position is $10/hr. After a 90-day probationary period, the employee will receive a base salary of $7.25/hr, plus a lucrative monthly commission based on collections made and overall productivity. Must have proven office experience and work history. Collections experience preferred, however, training will be provided for the right candidates. Must be self-motivated and goal oriented. Hours for this position are Monday-Friday, 8:30am - 5:30pm.

    Required Qualifications :
    - Excellent organization and communication skills.

    - General experience with computers and clerical/administrative work.

    - Outstanding customer service and phone etiquette will be essential to this position.

    - Must be able to follow up on active and past-due accounts.

    - Must be able to follow written and verbal directives.

    - Must be a team player and maintain effective working relationships with staff and management.



    Calls recorded on Phones

    Will spend 1.5 hours per day on phones, 3 days a week

    Use Auto Dialer - All Calls recorded



    Steve Fink Owner: Report to and Peoplenet time approver and Invoices



    FYI: Tenured employees length of service 7yrs - 10yrs - 12yrs - 14 yrs

    Reg Pay $10.00 - Reg Bill $14.03 40.27% Mark up

    OT Pay $15.00 - OT Bill $21.05 1.5% OT Markup



    NO Pre-employment required
    Temp to Hire 721 $250.00 Conversion fee

    Once Candidate goes PERM

    $7.25 hourly + Commission
    4K+ = 10% 400.00
    5K+ = 11% 550.00

    8:30 - 5:30 M-F no Sat



    No Medical Benefits
    3 days vac if start after January 1st
    January1 - December 31-20

    1 year = 1 week

    1 year = 2 week
    5 year = 3 week

    Average W-2 2019 44K-76K
    Tenured employees 7yrs - 10yrs - 12yrs - 14 yrs
    Calls recorded on Phones 1.5 hours per day 3 days a week. Use Auto Dialer - All Calls recorded
    Work in a call center capacity to locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
  • Valid City, State or Zip Code: Chicago
    Job Type : Contract
    Date: Wednesday, 24 February 2021
    Customer Service Representative:

    The Customer Service Representative is responsible for providing technical support for hardware and software applications to our SkyBitz Tank Monitoring customers via the support portal, email and phone. You will be responsible for answering hardware and application questions related to software navigation, product configuration and reporting.

    We are looking for a dynamic individual with excellent communication skills and a background providing technical support for Hardware and Software platforms!

    * Provide technical support and troubleshoot with regard to:
    o Connectivity and wireless signal issues
    o Differential pressure and sensor technology issues
    o Product installation assistance to our Value Added Resellers (VAR) and direct Tank Monitoring customers
    * Manage the Hardware RMA process for all customers
    * Collaborate extensively with peers, members of the Customer Experience team and Tank Engineering team
    * Interact with customers and team members with professionalism and maturity
    * Manage queue on a daily basis by prioritizing tickets, updating status, and documenting all action taken
    * Perform special projects and other duties as assigned

    Position Requirements:
    * At least 2 years of experience in a customer support role
    * Proficient in various computer software applications (Excel, Word, Outlook, Access, SFDC & Great Plains)
    * Demonstrated ability to research and resolve problems using a variety of resources and tools
    * Strong verbal and written communication skills
    * Must have good organization and documentation skills
    * Ability to communicate effectively with internal and external customers
    * Experience in wireless, chemical, diesel, propane or gasoline industries preferred
    * Bachelor's Degree with computer and/or electrical engineering knowledge preferred, or equivalent experience
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Wednesday, 24 February 2021
    Need a little extra cash …part-time positions available

    Tired of the same old thing? Looking for something new…….

    Manpower has the job you have been looking for.

    What is the job?
    As a customer service agent, you will:
    ● work alongside other agents to help provide support for health programs
    ● communicate with customers via telephone
    ● perform health surveys

    Learn about this customer service role that offers you:
    ● flexible hours, mostly evening hours
    ● work 15 to 25 hours - days, shifts and hours vary
    ● $13 per hour
    ● access to tools, paid education and more, allowing you to advance in the workplace

    What do you bring to the role?
    ● No experience necessary but customer service experience is a plus
    ● Strong interpersonal and communication skills
    ● Multi-tasking and communicating with multiple.

    Interested?
    Select APPLY NOW and a Recruiter will reach out within 24 hours

    Share this job with friends and family to earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Auburn Hills
    Job Type : Contract
    Date: Wednesday, 24 February 2021
    Manpower is currently sourcing for an experienced Customer Service Professional for a short term assignment in Auburn Hills.
    Candidates would be making outbound calls to clients, recording data and executing internet searches. This assignment is expected to last a month but could continue longer for the right candidate. Candidates may also have the opportunity to work from home after the initial training.

    Requirements
    *2-3 Years of Customer Service Experience
    *Data Entry Experience
    *Reliable Transportation to and from Auburn Hills
    *Able to pay attention to detail, and take tasks to completion
    *Comfortable with a background check/drug screen

    Select APPLY NOW to hear from a recruiter within 24 hours. Share this job with friends and family to earn dollars for every successful hire!
  • Valid City, State or Zip Code: McAllen
    Job Type : Contract
    Date: Tuesday, 23 February 2021
    At-Home Call Center Representative-$13.00-$15.50

    Why You'll Love Working With Us?
    *Weekly pay
    *At-home work
    *Great team environment

    What Will You Be Doing?
    *Act as an advocate for customers and be empathetic in all customer interactions
    *Provide extraordinary service to customers via phone, email and chat
    *Place orders with customers, answer questions about products and services

    What Do You Bring To The Job?
    *Telephone etiquette
    *Own equipment-pc, headset, reliable internet
    *Minimum one (1) year call center experience

    Select APPLY NOW to hear from a recruiter

    Share this job with friends and family and earn dollars for every successful hire

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Mississauga
    Job Type : Temporary
    Date: Tuesday, 23 February 2021
    Hola! Are you fluent in both Spanish and English and looking for a Customer Service position? Do you enjoy working from the comfort of your own home? Then keep reading!

    Manpower is hiring bilingual Customer Service Representatives (Spanish + English) for one of our major clients in Mississauga, Ontario.

    The bilingual Customer Service Representative (CSR) is responsible for establishing and maintaining relationships with customers by providing information on the products and services offered. You will be communicating via phone, email or a chat app and ensuring that customer's needs are met.

    What's in it for you?
    * Remote full time work
    * $15.00 per hour plus Performance Bonus
    * Fun, upbeat, and progressive work environment
    * Opportunity for advancement
    * Weekly paycheck plus 4% vacation pay
    * Access to Manpower's online skills development database

    What the job is?
    * Responding to customer queries by phone, email or chat
    * Meeting personal/customer service team sales targets and call handling quotas
    * Handling customer issues and providing appropriate solutions and alternatives
    * Effectively managing multiple tasks or projects and are keen to help teammates do the same
    * Staying educated on corporate process and initiatives as well as market changes

    What you bring?
    * Bilingual (English / Spanish) is a MUST
    * Strong computer skills and basic knowledge of MS Office
    * Must have high-volume call experience
    * Great communication skills
    * Grammatical competence (written and verbal)
    * Passion to succeed with a positive competitive spirit

    Experience Required:
    * Minimum 1 year of call center experience is required, working in a dynamic, fast paced customer contact center environment as an inbound specialist for customer service roles
    * Candidates with experience within the retail energy customer service environment will be preferred.

    Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.

    Not the job for you, but know someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 80 hours of work!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, an
  • Valid City, State or Zip Code: Mississauga
    Job Type : Temporary
    Date: Tuesday, 23 February 2021
    Are you a customer service professional seeking immediate employment? Join our growing team of Bilingual Consumer Service Representatives (French & English) where you will be responsible for establishing and maintaining relationships with consumers on behalf of our Client by taking personal and complete responsibility for each consumer contact via phone, email or social media and by ensuring that consumer needs are met.
    Apply now to take advantage of the following perks.

    Bilingual Customer Service Representative (French & English) $21.00 per hour

    What's in for you?
    * $21.00 per hour plus 4% vacation pay
    * Paid weekly, every Friday
    * Flexible shift between 8am to 8pm (will have set shift)
    * Fun, upbeat, and progressive work environment
    * Opportunity for advancement in the company
    * Access to Manpower's online skills development database

    What is the job is?
    * Manage consumer interactions in both French and English
    * Ensure that all consumer interactions are properly documented in SAP
    * Complete Daily and weekly reporting metrics

    What do you bring to the job?
    * Excellent communication in both English and French, written and verbal
    * High School diploma or equivalent required, college degree strongly preferred
    * Minimum 1 year experience in consumer service
    * Ability to work well within team environment
    * Intermediate proficiency with keyboard and Microsoft Office applications
    * Ability to work with multiple systems at any given time.

    Select Apply Now, qualified applicants will hear from a recruiter within 48 hours.

    Not the job for you, but knows someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 80 hours of work!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Tuesday, 23 February 2021
    Manpower is looking for Team Lead role for Customer Service Representative to start immediately.

    What is in it for you?

    * $16 per hour, plus 4% vacation pay
    * Paid weekly, every Friday
    * Five Days a week
    * Potential for permanent
    * Safe, clean work environment

    What is the job?

    * Work closely with the team, motivating and coaching them
    * Hosting 1-2-1's and team meetings
    * Keeping up to date with business development and new product lines
    * Reporting to the Customer Service Manager
    * Manage day-to-day line activities, prioritize, and make risk/impact assessments within existing processes and procedures towards achieving SLAs
    * Ensure training and development plans are maintained for all team members
    * Use company methodology, team input and own initiative to ensure attendance and retention targets are achieved
    * Manage the fair and consistent application of performance management and disciplinary measures as necessary
    * Support the Operations Manager to highlight operational risks and areas for improvement
    * Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction
    * Support the Head of Sales to deliver business targets and objectives and create a performance orientated culture
    * Keep up to date with any industry changes affecting the business and relaying this knowledge back to the team
    * Work with the management team to identify and deliver positive change and business efficiency
    * Deliver the allocated part of the operation within agreed budgets, service levels and business targets
    * Escalate any appropriate problems to senior management
    * Support the Senior Manager to highlight operational risks and areas for improvement

    What do you bring to the job?

    * High school diploma or equivalent.
    * Minimum of 2 year's experience within a contact center environment as Superior experience in Microsoft Office Suites (Outlook, Word, Excel)
    * Previous customer service experience is preferred
    * Strong hold of communication skills in English
    * Strong coaching and people-development skills through call listening, quality feedback, etc.
    * Ability to deal with demanding customers and escalations
    * Energetic and motivating individual
    * Creative thinker
    * Ability to work in between Sunday to Saturday from 6:45am to 11:00pm with the flexibility to work within these hours
    * Able to pass background checks
    * Able to work on-site
    * Start on Immediately

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

    To learn more about the changing environment of work, please visit our website www.manpower.ca and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Plantation
    Job Type : Contract
    Date: Monday, 22 February 2021
    Are you an experienced Customer Service Representative with a friendly voice and kind smile? Manpower needs you! We are hiring CSR Call Center Representatives to work from Home! As Customer Service Rep you will be handling multiple calls each day to support clients receiving, outgoing and chat support. . You will follow the customer call in script and enter the information into the computer system.

    What's In it for you?
    *Multiple shifts available
    *Safe work environment
    *Great Pay and weekly paychecks ($15-18 per hour!)
    *Ongoing Assignment

    What do you bring?
    *2-3 years Call Center, Customer Service or Clerical Experience
    *Ability to navigate a computer and Tech Savvy
    *HS Diploma or GED
    *Ability to pass a criminal background check and drug test
    *Bilingual English/Spanish a plus

    Stop your job search and apply today! Call our recruiters at 954-236-3310 press 2! Can't get through? Then apply and text us at 954-236-3310 with the word "Customer Service". We love referrals so please share our job with friends and family. Be sure to check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Milwaukee
    Job Type : Temporary
    Date: Monday, 22 February 2021
    Remote Call Center Representative $15-18.00/hr

    Are your customer service skills amazing but you want to work from home? Do you have a background working in a call center or medical claims environment? This may be the job for you! Well known company hiring for a remote Call Center Representative role!

    What is in it for you?

    ● Work from home! (This is Nationwide opportunity)
    ● $15.00-$18.00/hour
    ● Temporary role, can be up to 9 months
    ● Hours may be between 7AM-6PM, with the opportunity for Overtime Hours on the weekend
    ● Get your BA degree for FREE through Manpower! Ask me how!

    What is the job?

    ● Accountable for billing Medicaid and managed care insurance plans
    ● Primary duties include reviewing accounts and documents for accuracy and completeness prior to billing
    ● Reading clinical bills and have an understanding of patients benefits and insurance coverage
    ● Taking inbound calls

    What you bring to the job:

    ● High School Diploma/ GED
    ● Strong Customer Service skills are needed
    ● 3-5 years of medical experience, collections, call center or similar experience
    ● Strong MS office experience
    ● Have proper internet access to work remotely

    Stop your job search and apply today! Do you need more information? Contact Alyssa at 414-312-5203 ext 1464

    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: White Bear Lake
    Job Type : Contract
    Date: Monday, 22 February 2021
    Technical Support Specialist | Contract to hire | Electronics Manufacturer | White Bear Lake, MN | $20-$30/HR

    Our client is a business is a leading supplier of inverters, inverter/chargers, and accessories catering to mobile applications including RV's, marine and work trucks, as well as stationary markets including off-grid solar applications.

    Key responsibilities include providing technical support and troubleshooting, create resources to enable customers to install and troubleshoot products, and support other customer service functions such as warranty authorizations/returns and order management as required. He/she must have at least 2 years of experience in technical support or service, can troubleshoot common household electrical systems, possesses excellent interpersonal and customer service skills, and has outstanding verbal and written communications skills.

    Primary Responsibilities:

    Answer phone calls and respond to emails from distributors, dealers, OEM's and end-use customers to assist in installation, configuration and troubleshooting.
    Create application notes, diagnostic procedures/troubleshooting guides, and other resources to enable customers to operate, install, troubleshoot and service our products.
    Assist with return material authorizations when troubleshooting leads to this determination.
    Assist with other customer service and order management functions as necessary.
    Other responsibilities include:
    Help to monitor trends in product performance and customer satisfaction.
    Provides technical assistance, expertise and feedback to internal customers.
    Works cross-functionally across the organization to address customer technical issues (e.g. proposes product improvements, manufacturing process improvements, etc..).
    Maintains database of customer inquiries, analyzes data and develops solutions to address significant and reoccurring issues.
    Assists other team members and management to make continuous improvement within the customer service department.


    Experience and Qualifications

    Minimum of 2 years of related experience in technical support, customer support, or service.
    Minimum 2-year degree in an electrical/electronic technology or equivalent experience.
    Ability to troubleshoot household electrical wiring and electrical systems.

    THIS IS NOT AN IT POSITION- THIS ROLE IS IN A MANUFACTURING SETTING!!
  • Valid City, State or Zip Code: Springdale - Benton County
    Job Type : Contract
    Date: Sunday, 21 February 2021
    We are searching for an amicable Bilingual Customer Service Representative who is fluent in both stated languages for one of NWA premiere employers. Do you exude confidence and composure when assisting customers? We want to talk to you!

    Bilingual Customer Service Representative Responsibilities:
    Memorizing the prices and features of each offer.
    Confirming customers' language preferences as you assist them.
    Addressing queries, complaints, and recommendations furnished by customers.
    Redirecting customers to the pertinent department, if needed.
    Deferring to management in instances of uncertainty.
    Processing exchanges and refunds in ways congruent with our policies.
    Providing customers with details of supplementary products or services that may suit their needs.
    Monitoring call and mail histories to ensure that all customers have been assisted.
    Searching for commonalities in customer feedback to inform recommendations regarding our offerings.
    Administering and receiving customer surveys on occasion.

    Bilingual Customer Service Representative Requirements:
    High school diploma, GED, or equivalent.
    Proven experience as a Customer Service Representative, Customer Support Representative, or similar.
    Experience using both languages in a professional capacity is preferred.
    Exceptional verbal communication skills in both specified languages.
    Computer literate.
    Ability to craft professional emails.
    Active listening skills and attention to minutiae.
    Solid awareness of your skillset and willingness to refer customers for help, as needed.
    Professional, courteous, and forbearing.
  • Valid City, State or Zip Code: Athens
    Job Type : Contract
    Date: Sunday, 21 February 2021
    Customer Service Reps Needed to work Remote (from home)!

    Must live within 70 miles of Athens, TX
    Must have Internet, NO Satellite or Hotspot Allowed
    $10.24 per hour
    $10.74 per hour Bilingual
    No HS or GED Required
    Clear Background Required
  • Valid City, State or Zip Code: Springdale - Benton County
    Job Type : Contract
    Date: Sunday, 21 February 2021
    We are searching for an amicable Customer Service Representative who is fluent in both stated languages for one of NWA premiere employers. Do you exude confidence and composure when assisting customers? We want to talk to you!

    Customer Service Representative Responsibilities:
    Memorizing the prices and features of each offer.
    Confirming customers' language preferences as you assist them.
    Addressing queries, complaints, and recommendations furnished by customers.
    Redirecting customers to the pertinent department, if needed.
    Deferring to management in instances of uncertainty.
    Processing exchanges and refunds in ways congruent with our policies.
    Providing customers with details of supplementary products or services that may suit their needs.
    Monitoring call and mail histories to ensure that all customers have been assisted.
    Searching for commonalities in customer feedback to inform recommendations regarding our offerings.
    Administering and receiving customer surveys on occasion.

    Customer Service Representative Requirements:
    High school diploma, GED, or equivalent.
    Proven experience as a Customer Service Representative, Customer Support Representative, or similar.
    Exceptional verbal communication skills in both specified languages.
    Computer literate.
    Ability to craft professional emails.
    Active listening skills and attention to minutiae.
    Solid awareness of your skillset and willingness to refer customers for help, as needed.
    Professional, courteous, and forbearing.
  • Valid City, State or Zip Code: Palm Desert
    Job Type : Contract
    Date: Thursday, 18 February 2021
    Manpower has an immediate temporary to permanent opportunity with a well respected local company. If you have excellent customer service skills as well as (call center) experience and a warm engaging phone personality, we would like to speak with you! We are looking for someone with the following skills:
    -Ability to give full attention to what others are saying, asking appropriate questions, without interrupting.
    -Using logic and reasoning to identify solutions and resolutions.
    -Comfortable taking inbound calls while processing data. Up to 60 to 100 calls per day
    -Calm under pressure with the ability to persuade others.
    -Excellent with team members, organized, with strong written and verbal skills.
    Previous customer service experience a must. Bilingual is a plus. Applicants will be subject to background verification and drug screens. Manpower is an EOE, offers a full benefit package and the pay for this position is $15 an hour. If interested in this position, please respond with a resume.
  • Valid City, State or Zip Code: Fredericton
    Job Type : Contract
    Date: Thursday, 18 February 2021
    Are you unemployed and seeking employment in a safe, clean, well-lit work environment? Join our growing team of Customer Service Associates at an exciting client located in Fredericton, NB.

    Pay Rate: $16.25 per hour

    What's in it for you?
    *$16.25 per hour, plus 4% vacation pay
    *Paid weekly, every Friday
    *Monday to Friday shifts
    *Potential for permanent
    *Free on-site Parking
    *Spacious work stations with updated technology platforms and equipment.

    What is the job?
    *Providing excellent customer service in an inbound customer contact environment
    *Assist customers with queries and resolve issues
    *Demonstrate empathy by listening attentively to customer concerns
    *Maintaining high customer satisfaction ratings and service level agreements

    What do you bring to the job?
    *Possess a High School Diploma or GED
    *Ability to pass a Criminal Record Check
    *Ability to pass a Credit Check
    *Minimum 1-year customer service experience
    *Keen problem-solving skills
    *Excellent interpersonal skills with the ability to work in a team environment
    *Excellent telephone skills
    *Strong customer service skills
    *Availability to start March 26, 2021
    *Availability to work a rotational schedule between 9:00am and 9:00pm, Monday to Friday
    *Availability to attend training for 4-6 weeks, Monday to Friday 9:00am to 5:30pm AST

    Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Raleigh
    Job Type : Contract
    Date: Thursday, 18 February 2021
    We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    This is a work from home position however you must be available between the hours of 8am - 9pm to be scheduled for your 8 hour shift.

    Responsibilities:

    Handle customer inquiries and complaints
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services
    Qualifications:

    Previous experience in customer service, sales, or other related fields
    Three years of call center experience
    Preference goes to those with health care experience (at least 1 year)
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills

    Apply today if interested!!
  • Valid City, State or Zip Code: Wisconsin
    Job Type : Contract
    Date: Thursday, 18 February 2021
    The Customer Service Representative must be able to demonstrate the following:
    * Interprets, analyzes, and resolves complex problems with minimal assistance.
    * Proven ability to problem solve and act independently.
    * Strong organizational skills with the ability to multi-task and handle a high volume of production work.
    * Ability to consistently meet goals including average cycle times.
    * Ability to manage a schedule with excellent attendance.
    * Experience using multiple computer applications simultaneously and excellent keyboarding/typing skills required.
    * High degree of self-motivation and initiative in accepting responsibility for work results and contributing cooperatively to team goals.


    What this role needs:
    * Minimum of 2 years of relevant work experience in a fast-paced client centric environment.
    * Customer service experience in the insurance or financial industries preferred.
    Attention to detail
    Strong communication skills
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Wednesday, 17 February 2021
    Manpower is looking for Bilingual French Customer Service Representatives which working from home $16.00 per hour.

    What's in it for you?

    * $16 per hour, plus 4% vacation pay
    * Paid weekly, every Friday
    * Potential for permanent
    * Safe, clean work environment
    * Career Growth
    * Canadian Experience

    What is the job?

    * Answer incoming calls and respond to customer's emails
    * Management and resolve customer complaints
    * Identify and escalate issues to supervisors
    * Provide product and service information to customers
    * Research required information using available resources
    * Research, identify, and resolve customer complaints using applicable software
    * Process orders, forms, and application
    * Route calls to appropriate resources
    * Document all call information according to standard operating procedures
    * Recognize, document, and alert the management team of trends in customer calls
    * Follow up customer calls where necessary
    * Complete call logs and reports
    * Other duties as assigned

    What do you bring to the job?

    * High school diploma or equivalent
    * Proficient in relevant computer applications
    * 1-3 years of experience in a call center environment or equivalent
    * Knowledge of customer service practices and principles
    * Excellent data entry and typing skills
    * Superior listening, verbal, and written communication skills
    * Ability to handle stressful situation appropriately
    * Ability to speak and comprehend French.
    * Ability to pass a background check
    * Able to start immediately

    Technical equipment required:

    * Two monitors
    * Laptop or Desktop
    * Windows 10 Operating System
    * Noise Canceling USB Headset
    * Latest version of Adobe Reader
    * Hard wired connection (Not WIFI)

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

    To learn more about the changing environment of work, please visit our website www.manpower.ca and follow us on Facebook Manpower Manitoba.