Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Miami
    Job Type : Permanent
    Date: Thursday, 16 September 2021
    Description:

    **Pay Rate: $15.00
    **Temp-to-perm opportunity - will be based on attendance and performance among other things
    **Interviews via Zoom
    **Working from home currently but must be local to Cutler Bay, FL -33157.
    **Will pick up equipment on first day
    **Office is open 24/7 - please ask candidates to provide the shifts they are UNABLE to work - Day Shift ranges between the hours of 7am - 10pm EST
    Night Shifts range between the hours of 9pm - 8am EST
    Another shift is 11:30 AM - 08:00 PM (Permanent Remote option)
    **Please provide times your candidate is UNABLE to work

    Important :
    The ideal candidate will have:
    * Relentless drive to provide exceptional customer service
    * Excellent communication and listening skills
    * Strong attention to detail and problem-solving skills
    * Ability to adapt to change and work well in a fast-paced environment
    * Ability to multi-task using technology while handling calls
    * Minimum high school diploma or GED

    We are hiring for both Day Shift & Night Shift:
    * Day Shift ranges between the hours of 7am - 10pm EST
    * Night Shifts range between the hours of 9pm - 8am EST
    * Hours of operation are 24 hours, 7 days a week, 365 days per year including holidays
    * This job is 40 hours a week and shifts are usually (not always) 5 consecutive days on with 2 consecutive dates off for 8 hour shifts but shifts can change to meet business needs, so it is important that you have open overall availability
    * We do pay shift differentials for night and weekend schedules worked
    When you start, we train you:
    * It's a combination of virtual "classroom" & "on the job" training that is typically 6 weeks long, but duration can vary
    * Classroom training hours are typically Monday through Friday from 8am - 5pm EST with a lunch break
    * Upon completion of classroom training you will receive your regular shift & start working those hours
    You will work remotely temporarily due to COVID19:
    * Normally, this is an on-site position and Customer Care Professionals will return to working at our Miami, FL office in the future.
  • Valid City, State or Zip Code: Florence
    Job Type : Contract
    Date: Thursday, 16 September 2021
    ****REMOTE POSITION - can be filled nationally within the U.S. --- avoiding the west coast due to time zone differences**
    Must work east coast hours (EST)
    Pay Rate - $15.00/Hour
    Shift - Mon - Fri 8:00 am - 5:00 pm EST

    Description:
    PRIMARY OBJECTIVES

    * Follows standard procedural guidelines for performing tasks.
    * Responsible for performing logging checks, processing checks, processing documents, working CLEAR queues, and placing outbound calls to insurance carriers as well as receiving inbound calls from insurance carriers.
    * Aids and back up as needed to meet client requirements and SLA's.
    * Handles other duties/projects based on business needs.

    MAJOR AREAS OF ACCOUNTABILITY

    * Works under immediate supervision.
    * Initially tasks are basic and routine, more experienced associates will perform tasks that are moderate in complexity and often non-routine.
    * Initially works in a multiple client /functional environment
    * Research items received via faxes, reports, tasks, correspondence, and refund/return checks.
    * Makes appropriate telephone calls to resolve issue.
    * Follows client's standard policies and procedures.
    * At the direction of management such assignments may be made with short notice and last for an indefinite period.
    * Works efficiently in client and company proprietary applications.
    * Demonstrates solid technical knowledge and quality performance.
    * Meets behavioral expectations: attendance, teamwork, and organizational contributions.

    *MUST HAVES:
    -Data Entry Experience
    -Mortgage Experience
    -Banking Experience
  • Valid City, State or Zip Code: Moncton
    Job Type : Contract
    Date: Wednesday, 15 September 2021
    Are you unemployed and seeking immediate work from home employment with a well established company? Join our growing team of Bilingual Customer Care Associates at an exciting client in Moncton, NB

    Bilingual Customer Care Associate: $16/hour

    What's in it for you?
    *$16 per hour plus 4% vacation pay
    *Paid weekly, every Friday
    *Full-time hours - Monday to Friday Day Shift
    *Potential for permanent (6-month contract)
    *You can be located anywhere in New Brunswick for this role


    What is the job?
    *Answer incoming requests via phone, email, fax and web
    *Contact consumers via telephone to arrange payments for past due accounts
    *Resolve or forward requests in accordance with established procedures
    *Identify new demands, and perform a variety of complex clerical tasks
    *Register the consumer, supplier and employee inquiries/complaints into the ticketing application
    *Identify and escalate critical issues


    What do you bring to the job?
    *High School Diploma or GED
    *Ability to pass a Criminal Record Check
    *1-3 years' experience in a contact center environment with collections experience
    *Excellent Customer Service Skills
    *SAP, Salesforce, Jira, Confluence knowledge an asset
    *Excellent communication skills in French and English required
    *Ability to Multitask, prioritize and work in a fast paced environment working with dual screens and multiple applications
    *Availability to work Monday to Friday 8:30am to 5:00pm

    Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.


    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Jersey City
    Job Type : Temporary
    Date: Wednesday, 15 September 2021
    Greeting From Manpower!

    We are excited to share that we are currently looking for Call Center Representatives - WFH!

    Location: Anywhere in Continental US are qualified to apply!

    WHAT'S IN IT FOR YOU?

    * Pay Rate: $16/hr
    * Weekly Pay
    * Possible Temp to perm roles (if not hired, will go through the end of the year at least)
    * Location: Anywhere in Continental US
    * Start Date (tentative): October 4th

    WHAT WILL YOU DO?

    * Talking to customers to book new orders, check on delivery status, order management.
    * Callers represent restaurants, colleges, high schools, Sodexo, Aramark, grocery stores, hospitals etc.
    * Equipment will be supplied by the company

    What DO YOU NEED?

    * Must have at least 6 months of Call Center Experience
    * Must have a HS Diploma (not GED)
    * Must be able to clear a criminal background check
    * NO Drug Test- just pass BG check

    Stop your job search and apply today! Do you need more information? You may text Rochelle at 414 312 5144 or send an email to [email protected]

    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Chicago
    Job Type : Temporary
    Date: Wednesday, 15 September 2021
    Greeting From Manpower!

    We am excited to share that we are currently looking for Call Center Representatives - WFH!

    Location: Anywhere in Continental US are qualified to apply!

    WHAT'S IN IT FOR YOU?

    * Pay Rate: $16/hr
    * Weekly Pay
    * Possible Temp to perm roles (if not hired, will go through the end of the year at least)
    * Location: Anywhere in Continental US
    * Start Date (tentative): October 4th

    WHAT WILL YOU DO?

    * Talking to customers to book new orders, check on delivery status, order management.
    * Callers represent restaurants, colleges, high schools, Sodexo, Aramark, grocery stores, hospitals etc.
    * Equipment will be supplied by the company

    What DO YOU NEED?

    * Must have at least 6 months of Call Center Experience
    * Must have a HS Diploma (not GED)
    * Must be able to clear a criminal background check
    * NO Drug Test- just pass BG check

    Stop your job search and apply today! Do you need more information? You may text Rochelle at 414 312 5144 or send an email to [email protected]

    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Anchorage
    Job Type : Contract
    Date: Wednesday, 15 September 2021
    Greeting From Manpower!

    We are excited to share that we are currently looking for Call Center Representatives - WFH!

    Location: Anywhere in Continental US are qualified to apply!

    WHAT'S IN IT FOR YOU?

    * Pay Rate: $16/hr
    * Weekly Pay
    * Possible Temp to perm roles (if not hired, will go through the end of the year at least)
    * Location: Anywhere in Continental US
    * Start Date (tentative): October 4th

    WHAT WILL YOU DO?

    * Talking to customers to book new orders, check on delivery status, order management.
    * Callers represent restaurants, colleges, high schools, Sodexo, Aramark, grocery stores, hospitals etc.
    * Equipment will be supplied by the company

    What DO YOU NEED?

    * Must have at least 6 months of Call Center Experience
    * Must have a HS Diploma (not GED)
    * Must be able to clear a criminal background check
    * NO Drug Test- just pass BG check

    Stop your job search and apply today! Do you need more information? You may text Rochelle at 414 312 5144 or send an email to [email protected]

    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Eastern Tulsa
    Job Type : Contract
    Date: Wednesday, 15 September 2021
    City of Tulsa Finance and Utilities department now hiring for several Customer Support Associate roles to help support Account Maintenance area.
    Monday through Friday 8am to 5pm
    $14.72

    Must be able to work downtown in office

    Qualified candidates will have:
    Strong MS Office skills including Word and Excel
    Ability to do research on line
    Ability to work independently
    Ability to meet deadlines and catch up on back orders
    Customer Service experience
  • Valid City, State or Zip Code: Houston
    Job Type : Contract
    Date: Wednesday, 15 September 2021
    Do you enjoy the world of a fast paced environment? Are you looking for shifting hours and weekly pay checks? Manpower has immediate openings for Work from Home - Call Center Representatives!

    What's in it for you?
    Competitive Wage: $16/hr
    Work from Home Opportunity
    Equipment will be provided

    Accepting applicants anywhere from Continental US!

    What is the job?
    Responding to customer inquiries, processing orders and routing calls to appropriate departments
    Contacting businesses or individuals, describing products or services, and obtaining customer information and leads
    Handles a high volume of calls
    Performs data entry
    Maintains customer databases and logs calls

    What you bring to the job?
    High School Diploma is REQUIRED
    Typing Speed of 20 wpm
    At least 1 year experience in Call Center Industry
    Excellent communication, customer service and alphanumeric data entry skills are required

    Stop your job search and apply today. Do you need more information? Contact Cristy at 414-312-5144 ext 1820 or email [email protected]

    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Saint John
    Job Type : Contract
    Date: Tuesday, 14 September 2021
    Are you seeking an immediate work from home opportunity? Manpower is currently recruiting for Bilingual Contact Care Associates for one of our well established Clients in Saint John, NB.

    Bilingual Contact Care Associates $21.00

    What's in it for You?
    * $21/hour plus 4% vacation pay
    * Paid every Friday morning
    * Three month contract to start then will switch to permanency with our Client
    * Flexible Shifts

    What is the Job?
    * Inbound customer service position

    What Do You Bring to the Job?
    * High School Diploma or equivalent
    * Previous experience in a contact centre environment
    * Fluently Bilingual (French/English)
    * Available 24/7
    * Must have your own laptop, headset and internet

    Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Moncton
    Job Type : Contract
    Date: Tuesday, 14 September 2021
    Manpower is looking for a Bilingual Technical Support (Work from Home) to work for an exciting opportunity $21.00 per hour from the comfort of your home anywhere in Canada.

    These position starts immediately.

    What is in it for you?

    * $21.00 per hour, plus 4% vacation pay
    * Paid weekly, every Friday
    * 100% remote work
    * Possibility of extension
    * 40 hours weekly
    * 1 year contract
    * Possibility of extension
    * Equipment is provided
    * Canadian Experience

    What is the job?

    * Receive calls from employee having issues with their work equipment:
    * Password reset, access request, Internet or VPN issue, Microsoft suite issues (outlook, word, excel, PowerPoint, access, etc.), Hardware issues, software issues, Phone issues (IP and cell phone), Tablet issues, printers, etc …
    * Responsible for opening and filling out a ticket for every issues. (using service Now)
    * Use logic and appropriate questions, they need to identify the source of the issue and use the right 'Key words' to find the exact procedure in the Knowledge Base.
    * Responsible for following every step of the procedure with the client to trouble shoot the issue.
    * Responsible for documenting the ticket thoroughly to ensure proper follow up by other agent or Level 2 if needed.
    * Responsible for supporting customers by call, chat and e-mails.
    * Responsible for responding, resolving, and closing tickets, make call-back calls, and ensure
    * Other task could be assisting new hire for job shadowing, updating article in the knowledge base, and other related task.

    What do you bring to the job?

    * High school diploma or equivalent
    * Excellent verbal and written communication skills in both French and English
    * Superb Customer Service Skills
    * Strong organizational and time management skills
    * Expert in Microsoft Suite (Word and Excel)
    * Experience in the technical support in a call center set up would be an asset
    * Ability to work in 24/7 support and ability to do 6-week rotation shifts
    * Able to pass a criminal record check/background check
    * Able to have a minimum of 300MPBS internet speed is a must.
    * Able to have a hard-wired connection is a must.
    * Able to start immediately

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunities to access our services. At Manpower Group, we are committed to providing accommodations and will work with you to meet your needs.

    To learn more about the changing environment of work, please visit our website www.manpower.ca and follow us on Facebook Manpower New Brunswick.
  • Valid City, State or Zip Code: Des Moines
    Job Type : Contract
    Date: Tuesday, 14 September 2021
    Manpower is working with one of the top employers in the market for Call Center Representative | Work from Home.

    Don't wait! Apply TODAY.

    Position: Call Center Representative | Work From Home (Remote)
    Location: Des Moines, IA

    Pay rate: $15.25 per hour
    Duration: 5-6 months contract (can be extended)

    You will be working on an American provider of:
    human resource, payroll, and benefits outsourcing services for small- to medium-sized businesses. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 670,000 payroll clients in the U.S. and Europe.

    Duties include:
    telephone based job
    assisting callers with their concerns: human resource, payroll and benefits
    updating formation on the data base Qualifications:
    able to pass the background check: includes (criminal, education, and work history)
    pass the Drug screening
    at least with a Highschool Diploma or GED certificate
    good communication skills, able to hold a conversation
    at least 6 mos. of customer service experience (face-to-face, over the phone) or have worked in a call center work environment
    tech savvy (toggling through browsers, shortcut keys) Start date is still to be advised, tentative start date is around November

    INTERVIEW and HIRING PROCESS:
    Step 1: Initial Screening by the recruiter,
    Step 2: Client Interview via phone
    Step 3: Onboarding and paperwork
    Step 4: Background check and Drug test
  • Valid City, State or Zip Code: Baton Rouge
    Job Type : Contract
    Date: Tuesday, 14 September 2021
    Manpower is working with one of the top employers in the market for Call Center Representative | Work from Home.

    Don't wait! Apply TODAY.

    Position: Call Center Representative | Work From Home (Remote)

    Payrate: $15.25 per hour
    Duration: 5-6 months contract (can be extended)

    You will be working on an American provider of:
    human resource, payroll, and benefits outsourcing services for small- to medium-sized businesses. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 670,000 payroll clients in the U.S. and Europe.

    Duties include:
    telephone based job
    assisting callers with their concerns: human resource, payroll and benefits
    updating formation on the data base Qualifications:
    able to pass the background check: includes (criminal, education, and work history)
    pass the Drug screening
    at least with a Highschool Diploma or GED certificate
    good communication skills, able to hold a conversation
    at least 6 mos. of customer service experience (face-to-face, over the phone) or have worked in a call center work environment
    tech savvy (toggling through browsers, shortcut keys) Start date is still to be advised, tentative start date is around November

    INTERVIEW and HIRING PROCESS:
    Step 1: Initial Screening by the recruiter,
    Step 2: Client Interview via phone
    Step 3: Onboarding and paperwork
    Step 4: Background check and Drug test
  • Valid City, State or Zip Code: St. Paul
    Job Type : Contract
    Date: Tuesday, 14 September 2021
    Manpower is working with one of the top employers in the market for Call Center Representative | Work from Home.

    Don't wait! Apply TODAY.

    Position: Call Center Representative | Work From Home (Remote)

    Payrate: $15.25 per hour
    Duration: 5-6 months contract (can be extended)

    You will be working on an American provider of:
    human resource, payroll, and benefits outsourcing services for small- to medium-sized businesses. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 670,000 payroll clients in the U.S. and Europe.

    Duties include:
    telephone based job
    assisting callers with their concerns: human resource, payroll and benefits
    updating formation on the data base Qualifications:
    able to pass the background check: includes (criminal, education, and work history)
    pass the Drug screening
    at least with a Highschool Diploma or GED certificate
    good communication skills, able to hold a conversation
    at least 6 mos. of customer service experience (face-to-face, over the phone) or have worked in a call center work environment
    tech savvy (toggling through browsers, shortcut keys) Start date is still to be advised, tentative start date is around November

    INTERVIEW and HIRING PROCESS:
    Step 1: Initial Screening by the recruiter,
    Step 2: Client Interview via phone
    Step 3: Onboarding and paperwork
    Step 4: Background check and Drug test
  • Valid City, State or Zip Code: Reading
    Job Type : Contract
    Date: Tuesday, 14 September 2021
    Customer Service Representative $12.50 Full Time

    Manpower is currently seeking full-time Customer Service Representatives in the Reading area. As an employee of Manpower you will have the
    opportunity to work at one or multiple clients that we have on a temporary or temporary to hire basis.

    What's in it for you:
    ● Full time hours
    ● 1st Shift
    ● $12.50 per hour

    What the job is:
    ● Working in a high volume call center environment answering incoming calls

    What you bring to the job:
    ● HS Diploma or GED
    ● Able to work between the hours of 8am-6pm and overtime if needed
    ● Ability to pass a background criminal check and a drug test

    Select APPLY NOW to hear from a recruiter within 24 hours.

    Share this job with friends and family and earn dollars for every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Fort Dodge
    Job Type : Contract
    Date: Tuesday, 14 September 2021
    Customer Service Representative - $14.92

    Are you a people person that enjoys helping customers and responding to their inquiries? Are you an efficient problem solver with the ability to stay calm at all times? Are you comfortable in a manufacturing setting with the ability to work an occasional Saturday? If so, don't wait! Apply TODAY. Text "Hire Me" to 515-232-2340 to be bumped to the front of the line!"

    What's in it for you?
    * Steady hours - 8AM-5PM, Mon-Fri
    * Paid weekly
    * Casual environment
    * Temporary with the possibility to become permanent

    What do you bring to the job?
    * Ability to multi-task in a fast-paced environment
    * Ability to be flexible
    * Experience working with challenging customers
    * Excellent communication skills
    * Strong problem-solving skills

    What is the Job?
    * Customer Service Rep.
    * Process orders and handle
    * Greeting visitors, telephone responses, scheduling, and
    * Various other clerical duties.
    * May handle and resolve complaints.
    * May be required to work occasional Saturday.

    Stop your job search and apply today! Come see why our clients rely on us and see why our associates love working with us. Do you need more information? For more details, call or text us at 515-232-2340 to speak to a Recruiter.

    We love referrals so please share our job with friends and family to potentially earn more $$$ in Referral Bonuses.

    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Richmond Hill
    Job Type : Temporary
    Date: Tuesday, 14 September 2021
    Looking to apply your excellent call centre and team lead experience? Let Manpower introduce your next employment opportunity as a Contact Center Team Lead.

    Contact Center Team Lead - $18 per hour (6 positions available)

    What's in it for You?

    - $18 /hr plus 4% vacation pay
    - Position starts in October until the end of the year with potential of extension
    - Paid weekly, every Friday
    - Work from home (2 weeks of onsite training in Richmond Hill)
    - Available to work shifts between the days of Monday-Sunday
    - Flexible Hours available to work 8 hours between 9:00am -12:00am

    What is the Job?
    *Maintaining daily service levels
    *Ensure associates are adhering to their schedule
    *Answer calls
    *Take escalation/calibration calls
    *Coach and develop associates
    *Ensure team's stats are within acceptable levels
    *Understand and enforce the call centre policy and procedures
    *Flexibility to work Monday-Sunday between the hours of 9:00am-12:00am
    *Assist with daily/weekly reports including attendance, adherence, quality and call disposition

    What Do You Bring to the Job?

    *High School Diploma or equivalent
    *Flexibility to work in a 24/7 call centre
    *Minimum one-year call centre experience
    *Effective leadership skills (listening/verbal and written communication skills)
    *Proficient in Microsoft Office software including Word and Excel
    *Ability to speak effectively before groups of customers and/or employees of the company
    *Strong interpersonal and organizational skills
    *Ability to defuse escalated situations
    *Excellent time management skills
    *Demonstrated ability to identify and understand issues and resolve customer inquiries and develop appropriate solutions quickly and effectively
    *Detail orientated - must be able to determine facts, document accurately and concisely
    *Ability to multitask, work well under pressure, prioritize and meet deadlines
    *Strong decision making and problem-solving skills

    Interested?

    Select APPLY NOW and Recruiter will reach out within 24 hours.
    Share this job with friends and family and earn dollars with every successful hire.
    Manpower Group recognizes the importance of providing an accessible and barrier-
    free environment. We are committed to creating a welcoming, fair and inclusive
    environment by offering equal opportunity to access our services. At ManpowerGroup,
    we are committed to providing accommodations, and will work with you to meet your
    needs.
  • Valid City, State or Zip Code: Manhattan
    Job Type : Contract
    Date: Monday, 13 September 2021
    Bilingual (Chinese, Spanish, Russian, Bengali) Customer Service- $15-$16.50 per hour depending on language.

    Manpower is looking to hire customer service associates who are bilingual in Russian, Spanish, Chinese and Bengali to work for a health-care giant assisting families with Health-care benefits. For more than 40 years, our client has partnered with federal, state and local governments to make public health insurance programs run effectively for the individuals and families they serve. They provide complete solutions, making large, complex systems and programs run smoothly. They support communities and reach out to individuals, helping them get the services they need to improve health outcomes.

    What's in it for you?
    Monday - Friday 8:30am - 8:00pm, and Saturdays 10:00am to 6:00pm (8 hour Shifts)
    Duration: Temp to Perm
    Salary: $15 - 16.50 per hour
    Clean and safe work environment
    Opportunity for growth

    What's the Job?
    · Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns.

    · Assesses client's health care needs and assists clients in enrolling/disenrolling in health plans.

    · Receives and sorts enrollment/disenrollment forms.

    · Assists or performs mail room functions, when assigned.

    · Some Saturday work is required.

    · Meets all standards established for this position as outlined in the attached performance criteria.

    · Performs other duties as may be assigned by the Call Center Supervisor or Management.

    What do you Bring to the Job?

    · Excellent Customer Service and Communication skills

    · Bilingual, fluent in one of the following languages [REQUIRED]

    Chinese, Russian, Spanish, or Bengali.

    ·At least 2 years of relevant work experience

    · Type at minimum 35 words per minute

    · Self-motivated individual

    · High School Diploma or equivalent required

    *Must be able to work from home, have Windows 10 desktops/PCs and private workspace*

    Interested?
    Stop your job search and apply today! A recruiter will be in touch within 24 hours.

    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Evansville
    Job Type : Temporary
    Date: Monday, 13 September 2021
    We are currently recruiting for 2 Contact Center Associates. This role will start as a work from home opportunity but will end up needing to report to the office. If you have customer service skills, sign up at www.manpower.com, fill in your information, attach a resume and call me at 812.429.7321

    Responsibilities:
    * Collect customer complaint information in a compliant and timely manner in order to meet applicable regulatory requirements
    * Manage personal productivity, accuracy and quality to achieve personal and departmental performance goals
    * Effectively handle customer contacts by identifying customer needs/concerns and provide accurate product information to maintain positive customer relationships
    * Follow policies and procedures in accordance with FDA regulations as it relates to medical events and product safety.
    * Must deliver high quality work with strong attention to detail to ensure data accuracy and compliance with departmental Standard Operating Procedures (SOPs) and Work Instructions (WIs.)
    * Projects as assigned by management

    Requirements:
    * BS or BA Degree preferred
    * Designated remote work space, to create an office-like environment conducive to productivity expectations
    * High Speed Internet Service
    * Personal Computer/laptop with camera capabilities for virtual interviewing and initial training
    * Minimum of 2 years of working experience in a customer-oriented field
    * Experience in diversified customer contacts preferred; i.e. phone, email, chat and social media
    * Effective and efficient problem solving skills. Able to listen to understand, review, analyze, interpret and provide solutions
    * Excellent writing and grammar skills are required
    * Strong organizational, time management, interpersonal, and computer skills with attention to details
    * Must be proficient in a variety of computer programs, ability to work in several different systems at once with the capability to learn quickly and apply new functions to daily work
    * Strong work ethics with good attendance record; dependable and trustworthy
    * Self-motivator; ability to work independently and take initiatives
    * Positive team player; works well with others, considers other's perspectives to provide constructive solutions
    * Capability to adjust quickly to changing priorities, guidelines and processes in a dynamic contact center environment
    * Strong desire to assist consumers with attentiveness, patience and genuine sincerity
    * Open to feedback and coaching; apply learnings for continuous improvement
    * Contact Center operates Monday- Saturday 8-4:30p CST. Variable shifts and part-time opportunities available.
    www.manpower.com
  • Valid City, State or Zip Code: Richland
    Job Type : Contract
    Date: Monday, 13 September 2021
    Customer Service Representative - $20.00

    Perfect Opportunity for an experienced customer service representative, preferably with a manufacturing or production background!

    Responsibilities include:

    ● Provide excellent customer service through phone, fax and email

    ● Accurately enter information and communicate status of orders with customers

    ● Initiate entry of customer complaints

    ● Produce estimates and quotations for customers

    ● Coordinate warehouse inventories

    ● Reorder and ship quantities based on established parameters

    ● Work with operations and sales staff

    Qualifications to include:

    ● HS Diploma or GED

    ● Minimum 2 years of customer relations experience preferably industry specific

    ● Strong computer skills including agility in all Microsoft Office

    ● Experience in order management, backlog management and inventory management.

    ● Ability to handle complex accounts with a strong process

    ● Fully develop understanding of manufacturing process

    Updated professional resume is required.
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Monday, 13 September 2021
    Manpower is partnered with a large Insurance company in Halifax seeking Customer Service Representatives for their organization.

    Job Details:

    $17 per hour
    This role would be on a rotation of 8 hour shifts, Monday-Friday and can be between 9am-9pm AST
    Contract to start end of October and go until end of Feb, with strong potential to be extended beyond that. Potential for perm hire
    This position is working from home at the moment which requires an ethernet cable from your modem to your computer. Eventually when the office reopens, candidates will need to report into the Halifax Office, but there is no date for office return so this role is remote for now.

    Job duties:

    The Customer Representative will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills.
    Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY!!

    Here are a few reasons why you should consider a career with us:

    * Unlimited opportunity for growth and development here in beautiful Halifax!
    * Leaders who are invested in your success
    * A diverse and inclusive work environment
    * Emphasis on work/life balance, employee recognition and community involvement
    * A company who believes the best customer is a satisfied customer

    What do we need from you?

    With a passion for your customer and obsession about doing the right thing, you will bring a high level of dedication to the table and strive to meet your customer needs by providing timely, accurate responses to those requesting information on products and service offerings.

    * You excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner
    * You have exceptional technical capabilities, research skills and your attention to detail is always a priority
    * You are confident in your ability to learn and apply information quickly
    * Previous customer service experience in a contact center, retail environment or service industry
    * Previous experience in a contact center environment would be considered a tremendous asset, however, not required
    * Knowledge of financial services would also be an asset