Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Lancaster
    Job Type : Contract
    Date: Sunday, 11 July 2021
    Customer Service - Inside Sales $18.00

    Join a growing Technology manufacturer in Lancaster, PA that will offer you all the training needed to be successful! Competitive starting pay. Connect with a local Recruiter at Manpower to learn more about the benefits of employment. We've had the pleasure of partnering with this multinational company for more than 20 years and supported hundreds of thousands of people with their career placement. Stop your search and apply today.

    If you have experience in Customer Service and Inside Sales with SAP, you are encouraged to apply!

    What's in it for you?
    * Clean and safe work environment
    * Fully PAID - on the job training
    * Full time Hours - am to pm
    * Competitive wages - $18
    * Employee focused culture
    * Supportive management team with career growth opportunities

    What do you bring?
    * Strong work ethic and desire to deliver top quality products
    * Good communication and people person. Assist other service center personnel in such activities as truck and vehicle reports.
    * Perform duties to expedite customer and service center inquiries and orders, and provide assistance in warehouse and office services.
    * Strong attention to detail and quality control experience
    * Strong verbal and written communication skills
    Why Manpower?
    * Voted #1 best places to work by Glassdoor 2020
    * Weekly pay with direct deposit
    * Free upskill training programs available
    * Paid referral program


    Stop your job search and apply today! Call or text our office at 717-581-0700 for immediate consideration!

    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Kennewick
    Job Type : Contract
    Date: Sunday, 11 July 2021
    Customer Service Specialist

    Position Summary:
    This role is responsible for providing order management and customer service to distributor customers. This position serves as primary Supply Chain contact for sales and customers. Daily responsibilities include processing distributor orders, providing customer centric responses to inquiries, and working collaboratively within the Supply Chain to meet and exceed high service metric standards. A person in this role will interact with a wide variety of internal departments including sales, sales support, planning and logistics and finance.

    Position Responsibilities:
    * Review, audit and enforce purchase order requirements
    * Processing of customer orders timely and accurately
    * Provide exceptional customer service with an attitude of customer centricity
    * Provide clear and timely communication of orders status to customers
    * Proactively engage with customers to drive mutual benefit
    * Serve as the primary point of contact for customers and salespeople on Supply Chain inquiries
    * Modify orders in support of production and logistical priorities
    * Perform validation of inventory to ensure high case fill rate metrics are met
    * Maintain accurate shipment records
    * Work collaboratively with other Supply Chain departments in support of company strategies
    * Provide value through exceptional support of customer order activity
    * Support and encourage other team members
    * Comply with all regulatory requirements for domestic and international shipments
    * Willingness to participate or lead special project assignments assigned by the Manager of Customer Centric Operations

    Qualifications/Education/Experience/Skills:
    * Four-year degree in Business Administration or Supply Chain preferred
    * At least two years of work experience in customer service, Supply Chain and/or Export/Import
    * Ability to learn new systems quickly, experience in Excel, Salesforce and DOMO are preferred
    * Excellent organizational skills and attention to detail
    * Excellent problem-solving skills, ability to contribute valuable solutions to the customer
    * Excellent collaboration and teamwork skills
    * Strong verbal and written communication required

    Pay: $20.00 per hour

    Apply today by submitting a profile at www.manpower.com and then call/text (509) 221-9670 or email [email protected]
  • Valid City, State or Zip Code: Jessup
    Job Type : Temporary
    Date: Friday, 09 July 2021
    Manpower has immediate openings for ONSITE Call Center Representatives in Jessup, PA

    What's in it for you?

    * Pay Rate: $13/hr PLUS $1/hr increase if you maintain a 90% attendance (this is calculated every month).
    * Overtime opportunities available
    * Day/Night Shift
    * Temp-to-Perm

    * What is the job?

    * Responding to customer inquiries, processing orders and routing calls to appropriate departments
    * Contacting businesses or individuals, describing products or services, and obtaining customer information and leads
    * Handles a high volume of calls
    * Performs data entry
    * Maintains customer databases and logs calls
    * Excellent communication, customer service and alphanumeric data entry skills are required

    What you bring to the job?

    * High School Diploma/GED
    * Typing Speed of 20 wpm
    * Must have a High School Diploma
    * Ability to complete basic tasks on a computer
    * Willingness to work in a phone based, 8 hour work environment
    * Willingness to work shifts and weekends as required
    * Has own vehicle to commute to Jessup every day
    * Willing to take a drug test and background check prior to start

    Let's talk! Send your resume to [email protected] with the Job title and I will call you within 24 hours. Thanks!
  • Valid City, State or Zip Code: Jessup
    Job Type : Temporary
    Date: Friday, 09 July 2021
    Start ASAP! Weekly Pay - Call Center Agent | Entry Level | ONSITE in 25 Lakeview Dr Jessup, PA 18434.

    What's in it for you?

    * Pay Rate: $13/hr PLUS $1/hr increase if you maintain a 90% attendance (this is calculated every month).
    * Overtime opportunities available
    * Day/Night Shift
    * Temp-to-Perm

    * What is the job?

    * Responding to customer inquiries, processing orders and routing calls to appropriate departments
    * Contacting businesses or individuals, describing products or services, and obtaining customer information and leads
    * Handles a high volume of calls
    * Performs data entry
    * Maintains customer databases and logs calls
    * Excellent communication, customer service and alphanumeric data entry skills are required

    What you bring to the job?

    * High School Diploma/GED
    * Typing Speed of 20 wpm
    * Must have a High School Diploma
    * Ability to complete basic tasks on a computer
    * Willingness to work in a phone based, 8 hour work environment
    * Willingness to work shifts and weekends as required
    * Has own vehicle to commute to Jessup every day
    * Willing to take a drug test and background check prior to start

    Let's talk! Send your resume to [email protected] with the Job title and I will call you within 24 hours. Thanks!
  • Valid City, State or Zip Code: Mesa
    Job Type : Contract
    Date: Thursday, 08 July 2021
    Position: Bilingual Call Center
    Location: Mesa
    Hours: 6:00am to 2:30pm or 11:00am to 7:00pm
    Pay: $14.00 hourly
    Length: Contract potential Temp to Hire

    Position to start Right Away! Must be able to provide resume showing minimum 6 months experience

    Job duties include answer customer calls to book reservations & general customer service. Please let me know if you need any additional information.

    Required: Background and Drug Screen
  • Valid City, State or Zip Code: Brandon
    Job Type : Contract
    Date: Thursday, 08 July 2021
    Manpower, a global staffing agency, is partnered with high profile company in Tampa, FL that is hiring high volume-inbound CALL CENTER REPRESENTATIVES. Read all the details below!

    CALL CENTER REP
    Job Location: Tampa, Florida 33619
    Work Industry: County Employment
    $16.36 per hour, Mon-Fri but must be available to work Saturdays
    8:00AM-5:00PM Schedule

    The Benefits you get:
    * Get paid every week on Fridays + Paid Training
    * Free online certification courses & Bachelor's degree program!
    * Full Health Benefits available within 90 days of employment with Manpower
    * Finish your education through a High School Diploma at no cost to you

    The Job Duties:
    * Work in fast-paced setting to respond to heavy inbound calls from the public.
    * Navigate between multiple screens to access customer location and county representative.
    * Answer inbound calls 100 + per day while documenting each caller's concern/resolution.
    * Scan and fax documents as needed; filing as needed.
    * Place specific calls in queues for immediate response and monitor for resolution.
    * Build a rapport with customers and clients in providing excellent customer service.

    The Qualifications:
    * Ability to sit for the entire shift.
    * Strong computer and interpersonal skills.
    * Excellent communication and customer service skills.
    * Ability to navigate through dual screens and multiple programs while speaking and typing.
    * Must have at least a high school diploma or GED.

    APPLY NOW to get back working in 2021!
  • Valid City, State or Zip Code: Durham
    Job Type : Contract
    Date: Thursday, 08 July 2021
    Manpower is looking for a Remote Medical Customer Service Representative! As a Customer Service Representative, you will support the insurance membership line of business. Bilingual positions are available as well!!

    This is a work-from-home position! For this position, you must be available between the hours of 8 am - 8 pm Monday - Friday EST and located near Winston Salem, Fayetteville, or Durham North Carolina!

    Job Description:

    Process new member enrollments, member change requests, and terminations. May handle some non-standard enrollments.
    Perform standard and moderate complexity group level enrollment for health and ancillary products.
    Maintain membership records.
    Address standard issues related to the administration of eligibility of subscribers/members based on federal/state guidelines and external and internal governing agencies.
    Process billing inquiries and reconciliation. Research billing errors and perform or initiate reverse transactions as necessary.
    Research and respond to enrollment errors by telephone or in writing, communicate errors, corrective actions being taken, and/or policies and procedures being enacted.
    Receive and place telephone calls to answer questions or obtain information relating to membership and enrollment, group/individual records, and group/individual contracts. Handle general billing and enrollment inquiries from brokers, benefits administrators, and members.
    Process back-end error reports for electronic enrollment
    Hiring Requirements:

    High school diploma or it's equivalent and at least 2 years of experience in the field or in a related area.
    Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
    Relies on instructions and pre-established guidelines to perform the functions of the job.
    Works well under immediate supervision.
    A strong understanding of Microsoft Office
    Strong understanding of Problem Resolution Skills
    A strong sense of urgency and multitasking
    Hiring Preferences:

    Prior experience with Power MHS, Billing, Magic, Service First, Seibel, MACESS, Amisys, and/or Mobius preferred.
    Prior experience with customer service in health insurance
    Experience using Microsoft Office products.
    Able to format errors in excel or HTML
    Excellent attention to detail
    Excellent problem solving and research skills
    Reconciliation skills
    Excellent verbal and written communications skills
    Ability to prioritize work and manage time effectively
    Ability to work both in teams and independently
    Strong analytical and problem-resolution skills
    Ability to adapt in a fast-paced environment and deal effectively with all customers
    Must be dependable, organized, and flexible
    If you are interested apply today! If you have further questions give us a call at 919-768-8472!
  • Valid City, State or Zip Code: Miami
    Job Type : Permanent
    Date: Thursday, 08 July 2021
    Bilingual candidates must be able to read and write Spanish and English.

    Mobile Services: (Shifts)
    Must be able to work 11:00am to 10:00pm plus weekends (40 hours)
    Shifts are: (Should be comfortable with all of them, availability is subjective to business needs)
    10:00am to 7:00pm
    10:30am to 7:30pm
    11:00am to 8:00pm
    1:00pm to 10:00pm

    Pay Rate : $15.00/Hour

    **Temp-to-perm opportunity - will be based on attendance and performance among other things
    **Interviews via Zoom
    **Working from home currently but must be local to site
    **Will pick up equipment on first day

    Primary Job Account-abilities/Responsibilities
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.
    - Maintains professionalism and effectively interacts with all contacts, both internal and external.
    - Maintains department quality standards and performs job duties as directed by supervisor

    Basic Qualifications Required - Experience, Skills, and Knowledge
    - High School diploma or GED equivalent
    - Minimum of 6 months of customer service experience (Call Center Preferred)
  • Valid City, State or Zip Code: Gilbert
    Job Type : Contract
    Date: Wednesday, 07 July 2021
    Position: Bilingual Customer Service
    Location: Gilbert
    Hours: training 6:00am to 2:30pm (regular schedule 11:00am to 7:00pm)
    Pay: $14.00 hourly
    Length: Contract potential Temp to Hire

    Position to start Right Away! Must be able to provide resume showing minimum 6 months experience.

    Job duties include answer customer calls to book reservations
    Required: Background and Drug Screen
  • Valid City, State or Zip Code: Jessup
    Job Type : Contract
    Date: Wednesday, 07 July 2021
    Manpower has immediate openings for ONSITE Call Center Representatives in Jessup, PA
    What's in it for you?
    * Competitive Wage: $13/hr
    * Overtime opportunities available
    * Day/Night Shift
    * Monthly Bonus Structure: Will be paid a $1/hr if you maintain a 90% attendance (this is calculated every month).
    What is the job?
    * Responding to customer inquiries, processing orders and routing calls to appropriate departments
    * Contacting businesses or individuals, describing products or services, and obtaining customer information and leads
    * Handles a high volume of calls
    * Performs data entry
    * Maintains customer databases and logs calls
    * Excellent communication, customer service and alphanumeric data entry skills are required
    What you bring to the job?
    * High School Diploma/GED
    * Typing Speed of 20 wpm
    * Must have a High School Diploma
    * Ability to complete basic tasks on a computer
    * Willingness to work in a phone based, 8 hour work environment
    * Willingness to work shifts and weekends as required
    * Has own vehicle to commute to Jessup every day
    * Willing to take a drug test and background check prior to start

    Let's talk! Send your resume to [email protected] with the Job title and I will call you within 24 hours. Thanks!
  • Valid City, State or Zip Code: York
    Job Type : Contract
    Date: Wednesday, 07 July 2021
    Call Center Support Specialist. $15.50/hr!!- Once hired on you receive free dental!

    Manpower of York has opening for a call center support specialist in this position. In this role, you will be answering phones and talking through basic technical support.

    What you are doing?
    *The Technical Support Specialist works directly with our customers, assisting with technical aspects of the equipment and products including operation, troubleshooting, repair, and clinical application via telephone, fax, and email. Will train on products, looking for a customer service rep that is willing to learn how to trouble shoot products via phone calls.

    Whats in it for you?
    * Office environment
    * Climate controlled
    *Ability to get hired on
    *Competitive pay $15.50/hr
    *Fun cultured environment

    Why Manpower?
    * Voted #1 best places to work by Glassdoor 2020
    * Weekly pay with direct deposit
    * Earn certificates and college degrees or just enhance your current skills!
    * Medical, Dental and 401K benefits
    * Paid referral program
    Call or text our office at 717-764-7841 for immediate consideration!
    Share this job with friends and family and earn dollars with every successful hire.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Woodridge
    Job Type : Contract
    Date: Wednesday, 07 July 2021
    100% Telephone Support. Concise Communicator. Empathizer.

    The Customer Care Associate will efficiently answer general claim inquiry calls for my client located in Woodridge, IL. The Associate will be identifying and directing escalated customers' concerns to the proper teams for timely resolution while providing an outstanding and compassionate customer experience.

    Note: Due to the COVID-19 restrictions, this team is currently working virtually until further notice.

    Interested in learning more about this role?

    Bring your High School Diploma (or GED) and your 2+ years of professional communication experience to a job that offers you:
    * A WORK SCHEDULE! (10 to 12 Hour Shifts) - Subject to change
    * Competitive wages at $15.00 per hour plus overtime available
    * Business casual work environment, where suits are overrated!

    Manpower doesn't stop there! We also offer:
    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill Certification Courses specific to Call Center, Accounting and Team Lead roles
    * Recognition programs: A time to celebrate YOU and your accomplishments
    * Weekly paychecks
    * Health, dental and vision benefits as well as stock options

    You will be expected to:
    * Take Inbound calls from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards. Contact customers on newly established property claims. Accept inbound inquiry calls from customers on existing property claims.
    * Hold a steady conversation with customers while showing interest, compassion and displaying empathy for the caller situation.
    * Handle claim files (locate/request claim files, accurately and thoroughly documents customer interactions, contact other offices/teams, etc.).
    * Perform clerical duties, including: data entry, filing paper documents, email, calendar management and word processing.
    * Provide back-up for any support functions in the office.
    * Complete all necessary forms, logs documents into the system and route them to the appropriate parties.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you! Stop your job search and apply today! We love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: York
    Job Type : Contract
    Date: Wednesday, 07 July 2021
    Document Control Specialist I- Will consider $20 an hour temp to perm for the right candidate!- Once hired on you receive free dental care

    Manpower is seeking a Document Control Specialist for a well-known manufacturing company in York, PA!

    If you have experience in supporting in/out coming calls, clerical activities, track record documents, maintain control of labels, stop your search, and apply!

    What's in it for you?
    *Clean and safe work environment
    *Fully PAID - on the job training
    *Full time Hours - 1st shift available!
    *Competitive wages - $20/hour temp to perm for the right candidate!
    *Employee focused culture
    *Supportive management team with career growth opportunities
    *Once hired on you receive free dental care
    *Career advancement opportunities once hire on
    *Strong performers will be hired on and ability to get promoted

    What you will be doing?
    * This position is responsible for supporting the clerical activities produced from York PA, and other international manufacturing sites. The focus of this function is to track record documents and ensure all document are accurate and need to maintain control for product labels within the SmartSolve system.

    Why Manpower?
    * Voted #1 best places to work by Glassdoor 2020
    * Weekly pay with direct deposit
    * Earn certificates and college degrees or just enhance your current skills!
    * Medical, Dental and 401K benefits
    * Paid referral program


    Stop your job search and apply today! Call or text our office at 717-764-7841 for immediate consideration!

    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: York
    Job Type : Contract
    Date: Wednesday, 07 July 2021
    Quality Assurance Specialist -Paying up to $20 an hour depending on experience!- Free Dental once hired on!

    Manpower is seeking a Quality Assurance Specialist for a well-known manufacturing company in York, PA! If you have experience as a QA inspector, auditor, quality assurance, you are encouraged to apply!

    What's in it for you?
    Office environment
    *Climate controlled
    *Ability to get hired on
    *Competitive pay $15.50/hr
    *Fun cultured environment
    *Once hired on you receive free dental care
    *Career advancement opportunities once hire on
    *Strong performers will be hired on and ability to get promoted

    What you will be doing?

    This position is responsible for supporting the activities of Quality Management System. Under general direction, this position is responsible for guiding and supporting the various aspects of the Quality Assurance and Regulatory Affairs systems. A person in this position will ensure compliance with procedures and guidelines to satisfy regulations concerning the coordinating, handling and documentation of quality system elements as assigned. The assigned quality system could include but are not limited to learning management system, consumer complaints, document control, Corrective Action / Preventive Action, and non-conformances, change control, supplier quality, training or internal auditing and evaluating employees' performances.

    Why Manpower?
    * Voted #1 best places to work by Glassdoor 2020
    * Weekly pay with direct deposit
    * Earn certificates and college degrees or just enhance your current skills!
    * Medical, Dental and 401K benefits
    * Paid referral program


    Stop your job search and apply today! Call or text our office at 717-764-7841 for immediate consideration!

    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Miami
    Job Type : Permanent
    Date: Wednesday, 07 July 2021
    Description:

    **Pay Rate: $15.00
    **Temp-to-perm opportunity - will be based on attendance and performance among other things
    **Interviews via Zoom
    **Working from home currently but must be local to Cutler Bay, FL -33157.
    **Will pick up equipment on first day
    **Office is open 24/7 - please ask candidate's to provide the shifts they are UNABLE to work - Day Shift ranges between the hours of 7am - 10pm EST
    Night Shifts range between the hours of 9pm - 8am EST
    **Please provide times your candidate is UNABLE to work

    Important :
    The ideal candidate will have:
    * Relentless drive to provide exceptional customer service
    * Excellent communication and listening skills
    * Strong attention to detail and problem-solving skills
    * Ability to adapt to change and work well in a fast-paced environment
    * Ability to multi-task using technology while handling calls
    * Minimum high school diploma or GED

    We are hiring for both Day Shift & Night Shift:
    * Day Shift ranges between the hours of 7am - 10pm EST
    * Night Shifts range between the hours of 9pm - 8am EST
    * Hours of operation are 24 hours, 7 days a week, 365 days per year including holidays
    * This job is 40 hours a week and shifts are usually (not always) 5 consecutive days on with 2 consecutive dates off for 8 hour shifts but shifts can change to meet business needs so it is important that you have open overall availability
    * We do pay shift differentials for night and weekend schedules worked
    When you start, we train you:
    * It's a combination of virtual "class room" & "on the job" training that is typically 6 weeks long but duration can vary
    * Class room training hours are typically Monday through Friday from 8am - 5pm EST with a lunch break
    * Upon completion of class room training you will receive your regular shift & start working those hours
    You will work remotely temporarily due to COVID 19:
    * Normally, this is an on-site position and Customer Care Professionals will return to working at our Miami, FL office in the future.
    * Our Miami, FL office is located at 11222 Quail Roost Drive Miami, FL 33157.
  • Valid City, State or Zip Code: Duluth
    Job Type : Contract
    Date: Saturday, 03 July 2021
    Manpower is currently assisting one of its premier clients in their search to fill the Customer Service Representative - Work from Home role at Duluth, GA.

    Job Description:
    Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    This role requires listening to our customer's concerns and showing empathy while resolving their issue

    Location- Duluth, GA

    What's in it for you?
    Pays up to $14.00/hr.
    Work from Home

    Why Manpower?
    Voted #1 best places to work by Glassdoor 2020
    Weekly pay with direct deposit
    Free upskill training programs available
    Paid referral program
    Stop your job search and apply today Come see why our clients rely on us and see why our associates love working with us. We love referrals so please share our job with friends and family to potentially earn more $$$ in Referral Bonuses.
    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Florence
    Job Type : Permanent
    Date: Friday, 02 July 2021
    Role : Research Specialist/Customer Service
    Pay: $14/h
    Shift: Mon - Fri 8:00 AM - 5:00 PM
    Location: Florence South Carolina 29501

    Description:

    Research/resolve loan level inquires and exception items through inbound calls, fax, emails, tasks, correspondence, reports, and/or special projects. More experienced associates will be involved in root cause analysis of more complex inquiries and research.
    Handle in-bound and out-bound calls from our customers in hazard insurance, mortgage banking, and property loss.
    Research and respond to inquiries and prepare responses to customers and clients.
    Initially works in a single client/functional environment due to limited knowledge and skill set. More experienced associates will work in a multi-client or multi-functional environment
  • Valid City, State or Zip Code: Jessup
    Job Type : Contract
    Date: Friday, 02 July 2021
    Job Title: Call Center Agent
    Entry Level: Yes

    *Work on site
    *applicants within Jessup PA or nearby cities will be prioritized

    LOCATION: 25 Lakeview Dr Jessup, PA 18434

    QUALIFICATIONS:

    1. High School Diploma or GED certificate
    2. Must pass a basic logic, reasoning and typing test
    3. Must be willing to work in a call center environment in a telephone based job
    4. client is looking for good communication and customer service skills, high energy and can hold a conversation.
    5. 20 words per minute typing speed
    6. call center experience would be an advantage

    INTERVIEW PROCESS:
    1. Screening by the recruiter
    2. Schedule for assessment. It will include
    -short typing test
    -reasoning questions,
    -searching on internet for Google results,
    -opening multiple browsers, copy paste.
    3. virtual, to be done by client representative

    TRAINING:
    -will be for 4 weeks Medicare/Medical training

    PAY RATE:
    Pay Rate: $13/hr + $1/hr if they maintain a 90% attendance (this is calculated every month).

    SHIFTS: No shift yet, to be discussed during the interview. (AM and PM shift)
  • Valid City, State or Zip Code: Hillsboro
    Job Type : Contract
    Date: Thursday, 01 July 2021
    Customer Care Representative II
    Shift: 8-5 M-F
    Pay Rate: $ 19.50

    Job Description

    This job will be where you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

    How will you make an impact?

    The Customer Service Team, located in the Hillsboro, OR facility, provides customer facing support to the field engineering team of the Materials and Structural Analysis Group (MSD) and external customers in a high volume customer service environment.

    How you will do it!

    * By participating in improvement initiatives and team building activities within customer service and across functional areas of core integration.
    * Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.
    * Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.
    * Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external.
    * Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.
    * Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
    * Maintains records regarding customer returns, deliveries, changes, pricing, and return credit problems.
    * Issues quotes for parts sales as requested by customers and field service engineers.
    * Maintains professionalism in working relationships with team, customers and others within the company. Role model for newer team members in how to communicate well in all situations.
    * Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.

    Knowledge, Skills, Abilities

    * Requires outstanding problem solving, follow-through, attention to detail and organizational skills.
    * Ability to multi-task in an extremely fast paced environment.
    * Moderate excel, word, and access database skills.
    * Excellent typing, 10-key speed and accuracy rate.
    * Ability to maintain professionalism and courtesy under pressure.
    * Critical soft skills include self-motivation, the ability to multi-task and remain composed under pressure, professionalism, written and oral communication skills, and strong team and customer orientation.
    * Consistently communicates with customers, peers, in a helpful, friendly, and professional manner.

    EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status
  • Valid City, State or Zip Code: York
    Job Type : Contract
    Date: Wednesday, 30 June 2021
    Call Center Support Specialist. $15.50/hr!!- Once hired on you receive free dental care!

    Manpower of York has opening for a call center support specialist in this position. In this role, you will be answering phones and talking through basic technical support.

    What you are doing?
    *The Technical Support Specialist works directly with our customers, assisting with technical aspects of the equipment and products including operation, troubleshooting, repair, and clinical application via telephone, fax, and email. Will train on products, looking for a customer service rep that is willing to learn how to trouble shoot products via phone calls.

    Whats in it for you?
    * Office environment
    * Climate controlled
    *Ability to get hired on
    *Competitive pay $15.50/hr
    *Fun cultured environment
    * Once hired on you receive free dental care
    *Career advancement opportunities once hire on
    *Strong performers will be hired on and ability to get promoted

    Why Manpower?
    * Voted #1 best places to work by Glassdoor 2020
    * Weekly pay with direct deposit
    * Earn certificates and college degrees or just enhance your current skills!
    * Medical, Dental and 401K benefits
    * Paid referral program
    Call or text our office at 717-764-7841 for immediate consideration!
    Share this job with friends and family and earn dollars with every successful hire.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.