Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Toronto
    Job Type : Temporary
    Date: Wednesday, 06 October 2021
    French/English Client Optimization Specialist Role- $29.01/hour

    What's in it for You?

    *12 month opportunity
    *Excellent and supportive work environment
    *Work remotely with expectation to transition to Toronto office a few days a week
    *Monday - Friday 9am-5:00pm hours

    What is the Job?

    *Communicate directly with clients in French and English through phone, chat and email platforms, and work closely with our internal teams
    *Solution oriented, results driven, able to apply learned products and services
    *Working independently and in a team setting
    *Become a product expert
    *Assist new clients with their account set-up; make suggestions as an industry expert, thoroughly explain Pay-Per-Click (PPC)
    *Collaborate with Product, Operations, Search Quality and Aggregation teams to troubleshoot problems
    *Provide clients a "WOW" experience by exceeding expectations in customer service and resolution times
    *Enjoy working in a team centered environment where continuous learning is part of your day-to-day
    *Responsible for meeting several metrics; however, emphasis will be placed on CSAT (Client Satisfaction) and ASA (Average Speed of Answer)

    What Do You Bring to the Job?

    *Fluent in French and English
    *2+ years in customer service, business-to-business, experience with online advertising, Pay-Per-Click (PPC) advertising
    *2+ years experience if no Bachelor's degree
    *Related experience can include: Industry (Recruitment, Staffing, Dot com/tech, HR Tech, Ad/Media Agency), B2B or B2C relationship management, account management, customer service (servicing internal or external customers), retail customer service
    *Write and speak in an eloquent and clear manner
    *Comfortable speaking with clients and decision-makers about meeting their hiring goals
    *You are confident speaking with occasionally unhappy clients and make it your mission to improve their experience

    Preferred Experience:

    *Bachelor's Degree or equivalent work experience
    *Ability to work under pressure, organize and prioritize responsibilities.
    *Understand Boolean Search Logic
    *Experience speaking with clients and decision-makers about advertising campaign metrics
    *Experience with online advertising, especially Pay-Per-Click (PPC) advertising
    *Knowledge of Gmail (including Google Suite/Google Docs), Salesforce, Excel, and JIRA ticketing system

    Interested?

    Select APPLY NOW and Recruiter will reach out within 24 hours.

    Share this job with friends and family and earn dollars with every successful hire.
    Manpower Group recognizes the importance of providing an accessible and barrier-
    free environment. We are committed to creating a welcoming, fair and inclusive
    environment by offering equal opportunity to access our services. At ManpowerGroup,
    we are committed to providing accommodations, and will work with you to meet your
    needs
  • Valid City, State or Zip Code: Hamilton
    Job Type : Permanent
    Date: Wednesday, 06 October 2021
    Our client, located in Hamilton is adding a Human Resources Manager to their thriving team!

    Function and Duties :
    Recruitment
    Administer and educate employees of benefits and maintain a sustainable relationship with insurance providers
    Coordination, administration and execution of all benefits related activities
    Process employee benefits enrollment, changes and terminations
    Review monthly billing statement
    Communication of Human Resources policies, procedures, laws, standards, and regulations to all employees
    Resolve employee relation issues
    Administer progressive disciplinary action in accordance with established procedures
    Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns,
    work refusals, and investigations
    Support the employee life cycle, engaging and recognizing employees at all stages
    Implementing activities and initiatives with managers
    Other duties as assigned

    What is required in the role:

    * 5+ years in a progressive HR role
    * CHRP, CHRL or equivalent
    * Ability to lead people
    * Progressive thinking
    * Excellent communication skills
    * Ability to manage internal computer software (ie : Microsoft Office Suite)

    This role offers:

    * Full time permanent work
    * Competitive salary based on experience
    * Vacation
    * Benefits

    If interested in this role, apply online today.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Bannockburn
    Job Type : Contract
    Date: Tuesday, 05 October 2021
    Call Center Representative $16-21

    Tired of endless hours spent at the mall with the same people, and boring lunches in the food court? Looking to escape the hospitality or restaurant world and take your pride in service to the next level? Manpower has full-time Call Center jobs.

    Learn about this customer service role that offers you:

    ● steady hours (Monday-Friday 8:30am-5pm)

    ● competitive wages between $16 and $21 per hour, depending on experience

    ● temporary to permanent opportunity

    ● guaranteed hours until the end of December

    ● access to tools, paid education and more, allowing you to advance in the workplace

    As a customer service agent you will:

    ● play an integral role in the live events people celebrate across the US every day

    ● work alongside card designers to help bring customer card designs to life

    ● communicate with customers via telephone, email and chat

    What do you bring to the role?

    ● With at least 1 year customer service experience in retail, hospitality or call center, you make customers feel at ease and comfortable

    ● Strong interpersonal and communication skills help you to understand what customers really want

    ● Multi-tasking and communicating with multiple customers while using your strong computer skills is no problem for you - you like fast-paced and busy environments.

    Interested and excited about this career opportunity? Select APPLY NOW to hear from a recruiter within 24 hours.

    Share this job with friends and family and earn dollars for every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Eagan
    Job Type : Permanent
    Date: Tuesday, 05 October 2021
    Hours: 2pm-10:30pm, M0F
    Pay range: $18.00 with a $1.00 increase after 4 weeks
    Status: temp-to-hire

    Primary Responsibility:
    Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints

    Essential Functions:
    * Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
    * Reports customer feedback to management
    * Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes
    * Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records
    * Assures proper invoicing of accounts by verifying computer-generated invoices
    * Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
    * Schedule loads as required
    * Maintain updated reports to ensure all loads are empty and closed
    * Resolve refused product, over, short and damaged (OS&D) orders
    * Follow attendance policy, show up for work on time and ready to work assigned shift
    * Perform other duties as required and assigned

    Qualifications & Experience:
    * High school diploma or general education degree (GED)
    * 0-2 years of related work experience
    * Ability to work in a fast paced environment
    * Ability to handle multiple tasks at the same time
    * Flexibility and initiative
    * Experience working with challenging customers
    * Excellent communication skills
    * Strong problem solving skills
    * Understand the specific needs and requests of customers, the nature of their product and storage and handling needs
    * Knowledge of Warehouse Management Systems is preferred
    * Knowledge of Microsoft Office Suite
    * Desktop computers
    * Accurate typing and data entry skills
  • Valid City, State or Zip Code: Hanover - York County
    Job Type : Temporary
    Date: Monday, 04 October 2021
    Administrative and Customer Service - $15/hour

    Join a growing, nationally renowned snack food manufacturer in Hanover, PA that will offer you all the training needed to be successful! Competitive starting pay and fantastic work environment. Perform tasks working with clients and customers, such as providing customer support, answering emails, and recording all conversations. Connect with a local Recruiter at Manpower to learn more about the benefits of employment. Stop your search and apply today.

    If you have experience in administration, office, work, financial fields, office management, etc. you are encouraged to apply! These positions are currently working remotely. Work from home opportunities!

    What's in it for you?
    *Long term and full-time employment
    *Fully PAID - on the job training
    *Full time Hours
    *Pay Rates $15/hour
    *Employee focused culture
    *Supportive management team with career growth opportunities

    What do you bring?
    *Strong work ethic and ability to learn new tasks
    *Strong computer skills, particularly Microsoft Office
    *Customer service skills
    *Ability to work independently and as a team
    *Self-motivated learning mindset
    *Strong attention to detail and great organization
    *Strong verbal and written communication skills

    Why Manpower?
    *Voted #1 best places to work by Glassdoor 2020
    *Weekly pay with direct deposit
    *Free upskill training programs available
    *Paid referral program

    Stop your job search and apply today! Call or text our office at 717-630-8423 for immediate consideration!

    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Lancaster
    Job Type : Contract
    Date: Monday, 04 October 2021
    Customer Service/Collections- Inbound and Outbound -Temp to Perm - Awesome opportunities



    Temp to perm positions for those with customer service, clerical, office, and call center. First and Second shift Monday-Friday schedules. If you have any call center, medical billing, collections, or medical Customer Service, we encourage you to apply!

    We've had the pleasure of partnering with this multinational company and helped many people with their career placement. Stop your search and apply today.





    What's in it for you?

    Clean and safe work environment

    Fully PAID - on the job training

    Full time Hours all Monday-Friday either 9am-5:30pm, 11am-7:30am, 12-8pm, or 12:30-9pm

    Competitive wages $16/hr- once hired, commissions apply

    Employee focused culture

    Supportive management team with career growth opportunities



    What will you do in this role?

    Provide Customer Service inbound/outbound

    Provide great support and help to callers

    Work towards a goal of getting hired on permanently

    Reliability

    Computer and phone experience



    What do you bring?

    Proven computer skills

    Proven Customer Service experience

    Data Entry/Excel/Call Center-Phone Experience

    Professional and reliable



    Why Manpower?

    Voted #1 best places to work by Glassdoor 2020

    Weekly pay with direct deposit

    Free upskill training programs available

    Paid referral program





    Stop your job search and apply today! Call or text our office at 717-581-0700 for immediate consideration!



    Share this job with friends and family and earn dollars with every successful hire.



    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Lancaster
    Job Type : Contract
    Date: Monday, 04 October 2021
    Customer Service/Collections- Inbound and Outbound -Temp to Perm - Awesome opportunities



    Temp to perm positions for those with customer service, clerical, office, and call center. First and Second shift Monday-Friday schedules. If you have any call center, medical billing, collections, or medical Customer Service, we encourage you to apply!

    We've had the pleasure of partnering with this multinational company and helped many people with their career placement. Stop your search and apply today.





    What's in it for you?

    Clean and safe work environment

    Fully PAID - on the job training

    Full time Hours all Monday-Friday either 9am-5:30pm, 11am-7:30am, 12-8pm, or 12:30-9pm

    Competitive wages $16/hr- once hired, commissions apply

    Employee focused culture

    Supportive management team with career growth opportunities



    What will you do in this role?

    Provide Customer Service inbound/outbound

    Provide great support and help to callers

    Work towards a goal of getting hired on permanently

    Reliability

    Computer and phone experience



    What do you bring?

    Proven computer skills

    Proven Customer Service experience

    Data Entry/Excel/Call Center-Phone Experience

    Professional and reliable



    Why Manpower?

    Voted #1 best places to work by Glassdoor 2020

    Weekly pay with direct deposit

    Free upskill training programs available

    Paid referral program





    Stop your job search and apply today! Call or text our office at 717-581-0700 for immediate consideration!



    Share this job with friends and family and earn dollars with every successful hire.



    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Austin
    Job Type : Contract
    Date: Monday, 04 October 2021
    Lot Ops-Supervisor Full Time
    Payrate $18.00/hr.

    Why You Will Love Working with Us
    *Schedule offers Sat, Sun, Mon, Tues, Wed. Off Days Thursday/Friday and Flexible hours 9am-5pm, 10am-6pm, 12am-8pm
    *Paid Weekly

    What Is the Job
    *Provide excellent customer service, with ability to problem solve any service issues that arise
    *Lead team meetings in the absence of the Field Operations Manager to ensure tasks for the day are clear
    *Drive agenda for their shift (work scheduling, quality assurance checks, etc.)
    *Move cars within a parking lot area.
    *Ability to pass pre-employment drug screen and background check

    What You Bring to the Job
    *Strong organizational and time management skills
    *Strong communication skills, both verbal and written
    *Comfort working with technology
    *Able to multi-task
    *Ability to pass pre-employment drug screen and background check

    Interested?

    Select APPLY NOW and Recruiter will reach out within 24 hours
    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Sunday, 03 October 2021
    Notre client, un chef de file de secteur d'assurance est à la recherche de candidats enthousiastes pour rejoindre son équipe de service à la clientèle.

    Qu'est-ce que tu y gagnes ?
    * Poste à temps plein: lundi au vendredi (horaire stable)
    * Salaire de $18.85 par heure
    * Télétravail (possiblité de travailler au bureau de temps en temps)
    * Contrat de 3 mois avec intention d'embauche de façon permanente (avantages sociaux)

    Qu'est-ce que le poste ?
    * Melange des tâches administratives et service clientèle
    * Agir en première ligne et assurer la liaison entre les clients et nos services internes en détournant les incidents ou en les redirigeant vers le service approprié
    * Tenir à jour les connaissances sur notre gamme de produits et les tendances actuelles ainsi que sur nos programmes de marketing
    * Ecrire les lettres de service et les modèles standard (en anglais et en français)

    Qu'apportez-vous au travail ?
    * 2 ans d'expérience dans le service à la clientèle et/ou administration
    * Bilingue: français et anglais (écrit et parlé)
    * Bonnes compétences d'informatique (Excel, saisie au clavier)
    * Capacité de gererplusieurs tâches à la fois

    Sélectionnez Postulez Maintenant et un recruteur vous contactera dans les 24 heures

    ManpowerGroup reconnaît l'importance de fournir un environnement accessible et exempt d'obstacles. Nous sommes déterminés à créer un environnement accueillant, équitable et inclusif en offrant des chances égales d'accès à nos services. Chez ManpowerGroup, nous nous engageons à fournir des logements et nous travaillerons avec vous pour répondre à vos besoins.
    _____________________________________________________________________________________
    Our client, a leader in the insurance and investment services, is looking for enthusiastic candidates to join their customer service team.

    What's in it for you?
    * Full time position: Monday to Friday (stable schedule)
    * Salary: $18.85 per hour
    * Remote position (ability to work from office occasionally)
    * 4-month contract with the intention to hire on permanently

    What is the Job?
    * Mixture of customer service and administrative responsibilities
    * Acts as a front line and liaison between the customers and our internal departments by deflecting incidents or redirecting to the appropriate department
    * Maintains knowledge of our products and trends as well as our marketing programs
    * Maintains service letters and standard templates (both English and French)

    What do you bring to the Job?
    * 2 years customer service and/or administrative experience
    * Good computer skills (Excel, Keyboarding)
    * Bilingual: French and English (written and spoken)
    * Strong organizational and multi-tasking skills

    Click Apply Now to hear from a recruiter within 24hrs

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    CNESST permit: AP-2000535 // permis CNESST: AP-2000535
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Sunday, 03 October 2021
    Notre client, un chef de file de secteur d'assurance est à la recherche de candidats enthousiastes pour rejoindre son équipe de service à la clientèle.

    Qu'est-ce que tu y gagnes ?
    * Poste à temps plein: lundi au vendredi (horaire stable)
    * Salaire de $18.85 par heure
    * Télétravail (possiblité de travailler au bureau de temps en temps)
    * Contrat de 3 mois avec intention d'embauche de façon permanente (avantages sociaux)

    Qu'est-ce que le poste ?
    * Melange des tâches administratives et service clientèle
    * Agir en première ligne et assurer la liaison entre les clients et nos services internes en détournant les incidents ou en les redirigeant vers le service approprié
    * Tenir à jour les connaissances sur notre gamme de produits et les tendances actuelles ainsi que sur nos programmes de marketing
    * Ecrire les lettres de service et les modèles standard (en anglais et en français)

    Qu'apportez-vous au travail ?
    * 2 ans d'expérience dans le service à la clientèle et/ou administration
    * Bilingue: français et anglais (écrit et parlé)
    * Bonnes compétences d'informatique (excel, saisie clavier)
    * Capacité de gererplusieurs tâches à la fois

    Sélectionnez Postulez Maintenant et un recruteur vous contactera dans les 24 heures

    ManpowerGroup reconnaît l'importance de fournir un environnement accessible et exempt d'obstacles. Nous sommes déterminés à créer un environnement accueillant, équitable et inclusif en offrant des chances égales d'accès à nos services. Chez ManpowerGroup, nous nous engageons à fournir des logements et nous travaillerons avec vous pour répondre à vos besoins.
    _____________________________________________________________________________________
    Our client, a leader in the insurance and investment services, is looking for enthusiastic candidates to join their customer service team.

    What's in it for you?
    * Full time position: Monday to Friday (stable schedule)
    * Salary: $18.85 per hour
    * Remote position (ability to work from office occasionally)
    * 4-month contract with the intention to hire on permanently

    What is the Job?
    * Mixture of customer service and administrative responsibilities
    * Acts as a front line and liaison between the customers and our internal departments by deflecting incidents or redirecting to the appropriate department
    * Maintains knowledge of our products and trends as well as our marketing programs
    * Maintains service letters and standard templates (both English and French)

    What do you bring to the Job?
    * 2 years customer service and/or administrative experience
    * Good computer skills (excel, keyboarding)
    * Bilingual: French and English (written and spoken)
    * Strong organizational and multi-tasking skills

    Click Apply Now to hear from a recruiter within 24hrs

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    CNESST permit: AP-2000535 // permis CNESST: AP-2000535
  • Valid City, State or Zip Code: Brunswick
    Job Type : Permanent
    Date: Sunday, 03 October 2021
    Manpower is seeking friendly, energetic sales associates for an established phone retailer in Brunswick, GA.

    Full time position, 40 hours per week. Pay is $10/hour.

    Shifts will be scheduled based on need. Must be available to work mornings, nights, and weekends. Schedule may vary week to week.

    Duties include: providing prompt and friendly customer service; merchandising product on the floor; directing customers to proper sales team member for assistance; performing inventory duties; assisting with bill pays; light clean up of store

    Select APPLY NOW to hear from a recruiter within 24 hours. Share this job with friends and family and earn dollars for every successful hire!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Thursday, 30 September 2021
    Manpower recherche actuellement pour son client, un joueur principal en support informatique mondial, de nouveaux agents au support technique de premier niveau. Ce poste est 100% en télétravail en raion de la pandémie.

    Vos tâches :
    Supporter à distance les employés de différents clients de la compagnie lorsqu'ils appellent la ligne de soutien informatique pour obtenir du dépannage informatique sur; des mises à jour de programmes, des reconfigurations de mots de passe, des connections aux imprimantes, des problèmes de VPN ou tout autre problématique.

    Pour réussir dans ce poste, vous devez aimer faire des recherches afin de trouver la source d'un problème. Vous devez également aimer venir en aide à des gens qui peuvent parfois manquer de patience lorsque la résolution d'un problème prend trop temps. Vous aimez parler et chercher? Vous aimerez ce poste!

    40 Heures par semaine, 8h par jour.
    Salaire de 21$/h
    Mandat long terme de 21 mois.
    Vous devez être disponible 7 jours sur 7, le centre d'appel est ouvert 24h/24, la majorité des horaires auront lieu dans la page horaire 5h AM à minuit.

    Les horaires sont fixes pour une période de 5 à 6 semaines et change aux 6 semaines.

    Nous recherchons des gens bilingues ayant une expérience en environnement de centre d'appel ainsi que des connaissances ou des études de base en informatique.

    Jumeler service à la clientèle bilingue et informatique vous intéresse? Appliquez dès maintenant

    Manpowergroup reconnaît l'importance de fournir un environnement accessible et exempt d'obstacles. Nous sommes déterminés à créer un environnement accueillant, équitable et inclusif en offrant des chances égales d'accès à nos services
  • Valid City, State or Zip Code: Regina
    Job Type : Contract
    Date: Thursday, 30 September 2021
    Manpower is looking for Bilingual (French/English) Customer Service Representatives (Work from Home)- $17.00HR in Saskatchewan.

    You'll be responsible for providing courteous, accurate and timely responses to incoming inquiries. This is an extremely important role within the team as you are often the first point of contact for customers with questions. You'll partner closely with other departments in making the customers feel valued and appreciated!

    What's in it for you?
    Hourly Rate - $17.00HR plus 4% vacation pay
    Work from Home opportunity, 3 months full time work with possible extension
    Fulltime Hours from Monday to Friday between 8:00 am to 8pm (EST), which means no late evenings and no weekend

    What's the Job?
    Effectively troubleshoot/resolve email inquiries using various systems and tools in a timely fashion
    Provide accurate responses to customers while maintaining the highest level of customer service
    Actively participate in an ongoing learning environment where you'll receive developmental opportunities

    What Do You Bring to the Job?
    High school diploma or equivalent is a MUST
    Excellent communication skills in French and English
    Superior customer service skills and are an effective listener
    Minimum of 35WPM with 95% accuracy
    Excellent Microsoft Office skills and an ability to learn multiple computer systems, both Windows based and other decisions
    Previous customer service experience and/or call center is required
    Ability to pass a background check
    Resilience and ability to handle the stress of a 'real-time' environment
    Strong organizational and time management skills
    Must have fast internet connection (100 mbps required)

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Regina
    Job Type : Contract
    Date: Thursday, 30 September 2021
    Manpower is looking for Customer Service Representatives (Work from Home)- $17.00HR in Saskatchewan.

    You'll be responsible for providing courteous, accurate and timely responses to incoming inquiries. This is an extremely important role within the team as you are often the first point of contact for customers with questions. You'll partner closely with other departments in making the customers feel valued and appreciated!

    What's in it for you?
    Hourly Rate - $17.00HR plus 4% vacation pay
    Work from Home opportunity, 3 months full time work with possible extension
    Fulltime Hours from Monday to Friday between 8:00 am to 8pm (EST), which means no late evenings and no weekend

    What's the Job?
    Effectively troubleshoot/resolve email inquiries using various systems and tools in a timely fashion
    Provide accurate responses to customers while maintaining the highest level of customer service
    Actively participate in an ongoing learning environment where you'll receive developmental opportunities

    What Do You Bring to the Job?
    High school diploma or equivalent is a MUST
    Superior customer service skills and are an effective listener
    Minimum of 35WPM with 95% accuracy
    Excellent Microsoft Office skills and an ability to learn multiple computer systems, both Windows based and other decisions
    Previous customer service experience and/or call center is required
    Ability to pass a background check
    Resilience and ability to handle the stress of a 'real-time' environment
    Strong organizational and time management skills
    Must have fast internet connection (100 mbps required)

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Los Angeles
    Job Type : Contract
    Date: Wednesday, 29 September 2021
    Long term VIRTUAL position, work from the safety of your home!
    In this role you will review unemployment claims with outstanding issues and fact find to resolve them. You need to have critical thinking skills as you will review and analyze all documentation to identify gaps.
    You will communicate with claimants and employers by phone to obtain missing information. Documenting your research and results is important, so your ability to communicate well in written form by entering data in the system is needed, along with Microsoft Word and Excel knowledge.
    Experience & Qualifications
    * Bachelor's degree preferred, HS/GED required
    * 1-2 years' experience in claim or case management
    * Proficient technical writing skills to support detailed case notes
    * Critical thinking & time management skills
    This position requires that you have a quiet work space, your own up to date computer or laptop, and reliable internet plus a smart phone to log time. If this describes you, apply now as the position starts October 18! We love referrals, so share our job post with friends/family that may also qualify.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Harlingen
    Job Type : Contract
    Date: Wednesday, 29 September 2021
    Manpower is currently looking for an experienced IT & Network Support Technician.

    What does this IT & Network Support Technician does for you?
    ● Full time position
    ● Monday to Friday day shift with overtime
    ● $12.00 an hour
    ● Temp to Hire position

    What are the job responsibilities?
    ● Support and Maintain Company Information Technology Infrastructure
    ● Install, Configure and Support all Corporate software and hardware in a networked environment.
    ● Able to seek resolution to issues and problems as they arise in the Infrastructure environment.
    ● Proficient in Cisco wired and wireless LAN equipment and technologies

    What are the experiences and qualifications that you bring to the role?
    ● Minimum 1-3 yrs. of experience managing networks and supporting a user-base
    ● Bachelor's Degree a plus
    ● Knowledge managing Windows Servers (versions 2008 and greater) and Windows computer operating systems (Windows 7 and Windows 10)
    ● Strong verbal, written communication and organization skills

    You can see it, more challenging work, and more interesting work environment. The opportunity to use your finely honed skills to make a real difference, an opportunity that reflects your talent and expertise. If this is what you see for yourself, apply now.

    We love referrals so please share our job with friends and family.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Meridian
    Job Type : Contract
    Date: Wednesday, 29 September 2021
    PRIMARY PURPOSE:
    The Customer Care Representative (CCR) is an essential partner in the USS inbound sales process and inbound and outbound service support providing world-class front-line support through multiple channels (phone, email or chat) to USS Customers. The CCR is responsible for providing an exceptional customer experience while discovering and resolving customer concerns in a professional, and timely manner. The CCR will be primarily responsible for properly qualifying and managing all USS customer's needs and B2B service inquiries and all sales and service B2C requests to ensure they are handled with speed, efficiency, clarity and quality. This role should have a clear understanding of USS's sales process, service model, and methodology as well as system and product knowledge. We are looking for someone who has a positive and professional attitude, enjoys problem solving and thrives in a fast pace rewarding environment.

    ESSENTIAL FUNCTIONS:

    * Demonstrate strong safety awareness and leadership
    * Hold professionally engaging verbal (phone) and written (e-mail, chat) conversations
    * Professionally answer a high volume of inbound calls within performance guidelines
    * Answer all e-mail contacts within performance guidelines
    * Meet Quality Assurance Standards
    * Meet KPI's as set by Supervisor
    * Uncover opportunities to offer additional products to all customers that meet their business needs
    * Follow-up on all customers' needs and manage accordingly through identification, qualification and follow through
    * Maintain highest quality, long-term partnerships with all USS customers
    * Maintain a comprehensive knowledge of all USS products and services: act as the subject matter expert
    * Clearly communicate and coordinate with various departments and systems within the company to ensure customer requests are handled appropriately and in a timely fashion.
    * Act as liaison between customers, sales, field operations, and office personnel to resolve general inquiries
    * Produce quotes and work orders through company systems
    * Reduce escalations and outward transfers, promoting one call resolution
    * Accept feedback positively
    * Ensure customer's needs are met while adhering to the USS sales process
    * Adhere to all company policies, scheduled breaks, and lunch periods
    * Document sales activities and leverage business intelligence through Salesforce.com
    * Demonstrate desire to succeed and win as well as grow career opportunities
    * Demonstrate Polite and Positive Professionalism in all work-related activities
    * Demonstrate desire to provide a world class customer experience
    * Recognize peers for outstanding work utilizing USS Achievers
    * Champion, demonstrate, and uphold our values: Easy, Safe, & Clean
    * Perform other duties as required by management.

    SKILLS:

    * Strong PC proficiency (Microsoft Office, Salesforce, etc.)
    * Time Management, Organization, and Excellent follow up skills
    * Strong written and verbal communications
    * Decision Making and Problem Solving
    * Ability to navigate company systems and tools efficiently
    * Teamwork with all sales channels and operations
    * Quality listening and communication
    * Time Management
    * Organization
    * Excellent follow through and follow up skills (leads, issue resolution, etc.)
  • Valid City, State or Zip Code: Reading
    Job Type : Contract
    Date: Wednesday, 29 September 2021
    Entry Level Customer Service Representative
    Manpower is currently seeking full-time Call Center Customer Service Representatives in the Reading area.
    This opportunity is in person until hired perm by company and then will be working remotely.

    What's in it for you:
    ● Full time hours
    ● 1st Shift - 8am- 6pm
    ● $12.50 per hour

    What the job is:
    Receiving inbound calls, creating notifications, performing account maintenance and inputting data; Documenting customer notes on accounts; Receiving and processing outage and emergency calls within company and regulatory guidelines; Utilizing independent analysis and judgment resolving customer concerns; Handling all emotional customers in a calm, courteous and professional manner; Analyzing and resolving customer inquiries

    Qualifications:
    - High school diploma or GED required
    - Must pass company approved CSR test before completion of temp to hire assignment
    - Strong customer service experience preferred
    - Ability to sit at desk and be on phone for long periods of time
    - Excellent communication skills including good grammar, tone of voice and diction
    - Basic computer and keyboarding skills
    - Excellent customer service skills
    - Ability to read and interpret documents and technical instructions
    - Ability to accurately calculate figures and amounts
    - Ability to work extra hours on short notice and report to work within 45 minute time frame
  • Valid City, State or Zip Code: Des Moines
    Job Type : Contract
    Date: Wednesday, 29 September 2021
    Do you prefer to work from the comfort of your home? Are you fluent in French and English and like to help others? Manpower has a unique call center opportunity for full-time or part-time hours!

    What's in it for you?
    *Competitive pay for your skills - $17/hour
    *Flexibility in schedule for afternoon/evening hours during the week, day hours on the weekends - perfect for a school schedule
    *Work with customers in the US and in Canada
    *Weekly pay checks
    *No cost Continuing education/certification benefits

    What is the Job?
    *Handling inbound calls for service requests
    *Address emergency situations that need service support
    *Dispatch service team

    What do you Bring to the Job?
    *Ability to read, write, and clearly speak French and English
    *High School Diploma or GED
    *Ability to pass background and drug test
    *Previous customer service experience helpful

    Stop your job search and apply today! Come see why our clients rely on us and see why our associates love working with us. Do you need more information? Call us at 515-288-6745 to speak to a Recruiter if you need more details. We love referrals so please share our job with friends and family to potentially earn more $$$ in Referral Bonuses.
    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We
    are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to
    access our services. At ManpowerGroup, we are committed to providing accommodations, and will work
    with you to meet your needs.
  • Valid City, State or Zip Code: Montgomery
    Job Type : Contract
    Date: Wednesday, 29 September 2021
    Manpower is working with one of the top employers in the market for Call Center Representative | Work from Home. Don't wait! Apply TODAY.

    JOB DETAILS:

    Position: Call Center Representative | Work From Home
    Location: All US states Following Central Time Zone (standard)
    Alabama
    Arkansas
    Illinois
    Iowa
    Louisiana
    Minnesota
    Mississippi
    Missouri
    Oklahoma
    Wisconsin
    Kansas
    Nebraska
    North Dakota
    South Dakota
    Texas

    Client: Cognizant
    Payrate: $15.25 per hour
    Duration: 5-6 months contract (can be extended)

    You will be working on an American provider of:
    human resource, payroll, and benefits outsourcing services for small- to medium-sized businesses. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 670,000 payroll clients in the U.S. and Europe.

    Duties include:
    telephone based job
    assisting callers with their concerns: human resource, payroll and benefits
    updating information on the data base

    Qualifications:
    able to pass the background check: includes (criminal, education, and work history)
    pass the Drug screening
    at least with a Highschool Diploma or GED certificate
    good communication skills, able to hold a conversation
    at least 6 mos of customer service experience (face-to-face, over the phone) or have worked in a call center work environment
    tech savvy (toggling through browsers, shortcut keys)

    Start date is still to be advised, tentative start date is around November

    INTERVIEW and HIRING PROCESS:

    Step 1: Initial Screening by the recruiter,
    Step 2: Client Interview via phone
    Step 3: Onboarding and paperwork
    Step 4: Background check and Drug test

    Stop your job search and Apply now or Email your Resume @ [email protected] call me at 414-269-3151 ext. 1391 We love referrals so please share our job with friends and family and you could earn $25. Ask me for details!