Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Edmonton
    Job Type : Permanent
    Date: Monday, 29 May 2023
    Manpower Staffing is currently recruiting a Bilingual Call Centre Rep for our client located in Edmonton, AB.

    Schedule: Varied

    Length of Assignment: Approx. 6 months with chance of extension

    Job Description:

    * Provide courteous, prompt, and professional service to customers over the phone with the goal of resolving customer questions and concerns with first contact resolution
    * Work with peers and management to ensure that customer concerns are addressed in the most efficient manner
    * Follow up with customers to identify and support their needs
    * Offer value-added solutions and promote customer loyalty by providing exceptional customer support
    * Correspond with retailers and customers verbally and electronically
    * Maintain up to date knowledge of new policies, procedures, and products

    The ideal candidate will have:

    * Bilingual in French and English
    * Previous experience in a call center or customer service environment required
    * Professional phone and email etiquette
    * Utmost discretion with confidential customer information
    * Excellent data entry and keyboarding skills
    * Intermediate knowledge in Microsoft Office, particularly Excel, Word, Outlook, and Teams

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:

    * Weekly pay via direct deposit
    * Medical, Dental, and Life Insurance benefits
    * Vacation and General Holiday Pay
    * Complimentary access to Manpower's online university with over 5000 courses
    * Referral bonus program

    Apply today by visiting our website and/or creating and managing your profile at www.manpower.ca or contact Alina Ahmed at 780-239-5329.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    Manpower is dedicated to building a diverse workforce that reflects the diversity of Canada. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our services and programs. We encourage all to participate in our staffing and workforce development opportunities, including people of any ethnic or national background, religion, sex, sexual orientation, gender identity, Indigenous Peoples and persons with disabilities

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, like Manpower Alberta on Facebook, follow us on Instagram @manpower_alberta, and follow us on Twitter @ManpowerAB
  • Valid City, State or Zip Code: Phoenix
    Job Type : Permanent
    Date: Monday, 29 May 2023
    Customer Service Specialist with local Manufacturing Company
    Pay Rate: $17.00/hour and paid weekly.

    Local medical company in Central Phoenix is looking to add to their customer service staff. Long term assignment that is Temp to Hire.

    Why You'll Love Working With Us

    Tuition Assistance Benefit
    Weekly paycheck
    Benefits after 30 days

    What Will You Be Doing

    Process new or revise existing customer orders based on communication received from the customer. Responsible for initiating calls to potential clients using a prepared selling script. Confirm accuracy and material availability then prepare correspondence and fulfill customer needs to ensure customer satisfaction. Promotes and sells products and services of company.


    What You Bring to the Job

    High School Graduate or GED
    0-2 years experience. Positive attitude
    Willingness to learn

    Interested?

    Select APPLY NOW and call me Terri at 480-980-5844 so I can move you to next step.

    Share this job with friends and family and earn dollars with every successful hire.


    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup we are committed to providing accommodations and will work with you to meet your needs.
  • Valid City, State or Zip Code: Phoenix
    Job Type : Permanent
    Date: Monday, 29 May 2023
    No Sales, Medical Call Center - $17 an hour
    Our client in North Phoenix is looking for hardworking, motivated talent to join their team.


    What's in it for you?




    * $17 an hour
    * 1st Shift
    * Paid training
    * Full time hours
    * Clean and safe work environment

    What will you be doing?




    * Making outbound call to Medical Providers requesting missing medical records

    What do you bring?




    * HS Diploma or GED
    * Excellent computer skills
    * Clear background check
    * Clear drug test

    Are you Interested?
    Stop your job search and apply today! Please email for more info.
    Share this job with friends and family and earn dollars with every successful hire.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Zion
    Job Type : Permanent
    Date: Monday, 29 May 2023
    Order Processor/Customer Service Representative - $21-22 p/h

    Manpower is recruiting for an Account Manager/Customer Service Rep in Zion, IL. We are looking for a CSR that will be responsible for handling specific accounts when it comes to processing orders, setting up shipments, invoicing and overall customer maintenance.

    What's in it for you:

    * $21-22 p/h
    * 1st Shift, 7:30 am - 4:30 pm, M-F
    * Temp-to-Hire
    * Room for growth

    Job Duties:
    Processing orders for materials, obtaining freight quotes on carrier sites, setting up shipments, creating shipping paperwork, working with inventory and also invoicing. The CSR will wear many hats and handle the order process from start to finish.


    * Processing orders that are sent via email, phone, EDI or fax.
    * Obtain carrier quotes and determine shipping means for orders
    * Process shipping paperwork (BOL's, packing slips) for shipments
    from outside warehouses
    * Check and understand inventory per order
    * Invoice and send out invoices via email, mail or submitting on EDI
    * Process RMA's and credits, send requested documents like data sheets or SDS
    * Process PO's for 3rd party suppliers for drop ship orders to customers
    * Approve freight bills from carriers for payment
    * Create and maintain customers in Ross ERP
    * Work daily with sales consultants

    What do you bring:

    * High School Diploma
    * 2+ years order entry/customer service with a manufacturing company.
    * Familiar with a manufacturing operating system
    * Basic computer skills customer service skills, including professional phone etiquette and follow through, organizational skills and verbal and written communication skills
    * Ability to multi-task and understand how to prioritize
    * Experience in Microsoft Outlook
    * Bilingual, English & Spanish speaking is a plus but not required

    Interested?

    Click on the APPLY NOW button and hear from a recruiter within 24 hours. Or for more details, text "Oats" to 847-689-2217.

    Share this job with friends and family and earn extra dollars for every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Temporary
    Date: Saturday, 27 May 2023
    Call Center Agent (Inbound Calls, Remote) - $14.15 -14.75/Hour

    Manpower is looking for call center agent to work remotely, you can be anywhere in Canada. Are you an experienced call center team lead looking to work from home? Don't wait join us!

    What's in it for you?

    * $14.15 to $14.75 per hour,
    * Eligible for 4% vacation pay
    * Eligible for general holiday pay
    * Work from comfortable home (anywhere in Canada)
    * Paid weekly, every Friday
    * Day shift afternoon shift
    * Free access to Manpower University Up-skill Program

    What's the job

    * Handle incoming calls from customers
    * Answer questions, receive complaints, or troubleshoot

    Requirements:

    * Education equivalent to a High School diploma/GED.
    * One years prior call center experience preferred.
    * Must have your own work fom home equipment.
    * Must have the flexibility to work eight hours shift between 6am and 7pm
    * Available to work five days a week including weekends and holidays.
    * Experience with contact center software
    * Requires a positive attitude, the ability to work independently or as part of a team and have a genuine interest in people and desire to help.
    * Legally to work in Canada without restriction
    * Must be able to work weekends. Hours of support may change later.

    Work at Home Computer requirements:

    * Personal computer or laptop with Windows 10. (We Do Not Support Mac Computers)
    * 2 monitors - preferable
    * Headset - Can not be wireless
    * Camera
    * 8.00 GB of RAM
    * 64-bit operating system
    * High speed internet - LAN cable connection is preferable
    * Must have your own home office/space to work without disruption

    Are you Interested?
    Stop your job search and apply today! A recruiter will be in touch within 24 hours.
    Share this job with friends and family and earn dollars with every successful hire.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Westbrook
    Job Type : Permanent
    Date: Thursday, 25 May 2023
    Customer Support Consultant at IDEXX

    Pay: $20.50 per hour
    Schedule: M-F 9a-6p

    Do you have previous phone customer support experience? Are you looking to work for a company with an excellent reputation? We are now hiring a Customer Support Consultant for IDEXX! Apply now!

    IDEXX offers great job perks to all Manpower Associates such as:

    * Excellent employment reputation
    * Many opportunities for career advancement
    * Work at one of Maine's top companies
    * State-of-the-art facility with incredible amenities
    * Access to health, vision, and dental benefits
    * Maine Earned Paid Leave

    Get your foot-in-the-door at a great company that will keep you busy while providing you with satisfying work that is right up your alley!

    What you'll be doing:

    * Providing customers technical support for products and services
    * Determining customer needs, researching, and providing solutions
    * Ensuring customer satisfaction and continuing strong customer relationships
    * Supporting compliance requirements

    What do you bring to the table?

    * Phone customer support experience
    * Excellent multi-tasking and critical thinking skills

    We have made it easy to apply to be Customer Support Consultant at IDEXX. Simply contact us by choosing an option below:

    Apply Now: see below
    Call or Text: 'SUPPORT' to 207.774.8258

    Not sure this is the right position for you? We have many other positions available that you may be interested in - apply now to start the conversation.

    Job ID: 5478875

    #33703
  • Valid City, State or Zip Code: Fredericton
    Job Type : Permanent
    Date: Wednesday, 24 May 2023
    Are you looking for a career that values professional growth and allows for progression within Customer Care to maximize your earning potential?

    Join our growing team of Bilingual Customer Service Associates with our client NB Power located in Fredericton, NB. Our client offers employment in a structured, safe and clean work environment that begins on June 5.

    Students welcome to apply but must be able to start on June 5th. Full time hours during summer than moved to part time once returned to school.

    What's in it for you?



    * $16- $18 per hour, plus 4% vacation pay
    * Paid weekly, every Friday
    * Health and Medical Benefits after three months
    * Monday to Friday day shift with occasional overtime
    * Various Perks and Incentives (Cash, Gift Cards, Days Off, etc.)
    * Potential for permanent placement

    What is the job?



    * Supporting NB Power customer care through multi-channel services in account information and other areas supporting customer inquires

    What do you bring to the job?



    * Excellent verbal and written communication and strong customer service skills
    * Fluently Bilingual - French and English
    * Reliable and act with tact and diplomacy
    * Able to multi-task in busy environment
    * Competent with various computer programs, including Microsoft Office
    * Ability to work in a team environment
    * A criminal record check is required

    Stop your job search and apply today! A recruiter will be in touch within 24 hours.

    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Chicago
    Job Type : Contract
    Date: Tuesday, 23 May 2023
    Problem Solver. Forward Thinking. Crafter of Concise Communications.

    All these terms make up our Customer Care Support Representative. The Customer Care Support Representative delivers world class experience through knowledge, building rapports, aiding and education to the subscribers. They perform ongoing support and service activities to ensure a high level of satisfaction. The Customer Care Support Rep acts as an advocate for the subscribers in assisting them with the navigation of web-based tools and assessing identity theft situations to determine escalation.

    Note: The location for this role is located at the Merchandise Mart in Downtown Chicago, IL.

    Interested in learning more about this role?
    Bring your high school diploma or GED equivalent; associate or bachelor's degree preferred. Bilingual/Spanish speaking is a plus. Have 1+ years of professional customer service experience. Possess the following attributes:

    * Able to navigate multiple software applications
    * High proficiency in computer comprehension
    * High proficiency typing skills
    * Dependable with strong work ethic
    * Have passion to provide a great customer experience
    * Highly adaptable and focused on self-development

    This job offers you:

    * Competitive wage at $23.00/hr.
    * Full-Time hours offered.
    * The assignment is temp to perm - if meeting requirements potential hire in 3-4 months.
    * Days and hours of work are varied and will change periodically. The Customer Care Center is open 7 days per week.
    * Hours vary daily and employees are expected to be available for the hours assigned to work. Working days can also include holidays.

    * Business Casual Work Environment, where suits are overrated!

    Manpower doesn't stop there. We also offer:

    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill Certification Courses specific to Call Center, Accounting and Team Lead roles
    * Recognition Programs-A time to celebrate YOU and your accomplishments
    * Weekly Paychecks
    * Health, Dental Benefits as well as stock options

    You will be expected to:

    * Act as the first resource for Allstate Identity Protection subscriber questions and requests.
    * Take alert inquiries and log in assistance customer service calls.
    * Demonstrate a high degree of empathy, compassion, and professionalism.
    * De-escalate difficult subscriber situations.
    * Collaborate with other team members.
    * Utilize strong professional verbal communication skills.
    * Champion change and innovation.

    *Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you!

    Stop your job search and apply today! I love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Buford
    Job Type : Permanent
    Date: Tuesday, 16 May 2023
    BUFORD, GA

    We are seeking a driven and motivated individual to join our team as an Customer Service Representative

    Our sales team is responsible for making 80-100 outbound calls per day to manufacturers and distributors. This role requires a positive attitude, exceptional phone skills, and the ability to close sales quickly. The successful candidate will be responsible for achieving sales quotas and building strong relationships with our clients.

    Responsibilities:

    - Make 80-100 outbound calls to manufacturers and distributors per day.
    - Manage a high volume of inbound leads and follow up on them in a timely manner.
    - Identify potential customers and generate new business relationships.
    - Provide outstanding customer service and support to existing clients.
    - Maintain accurate records of all sales activities and customer interactions in our CRM system.
    - Meet or exceed daily, weekly, and monthly sales quotas.
    - Participate in sales meetings and training sessions as required.

    Requirements:

    - Strong experience in phone sales.

    Are you Interested? Stop your job search and apply today! A recruiter will be in touch within 24 hours.
    Share this job with friends and family and earn dollars with every successful hire.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Cincinnati
    Job Type : Permanent
    Date: Tuesday, 09 May 2023
    Customer Service Rep / Service Rep

    Our client in Blue Ash, Ohio is looking for hardworking, motivated talent to join their team. Get your foot in the door with a leading industrial distributor (and Fortune 1000 company). Don't wait… apply today!
    What's in it for you?


    * $19.00- $20.50 per hour or more, depending on experience.
    * 1st shift Monday - Friday from 8am - 5pm
    * A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
    * Professional development and training
    * Great work / life balance
    * Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice

    What will you be doing?
    In the fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.


    * Process customer inquiries, quotes, order processing, expediting / returns
    * Sourcing parts
    * Assist in generating sales
    * Help in the stockroom as needed

    What do you bring?


    * 1+ year customer service or inside sales experience
    * Strong attention to detail
    * High school diploma or equivalent
    * Must be able to lift up to 50 lbs.

    Why should you choose Manpower?


    * Free training to upgrade your skills, including a free college tuition program
    * Medical, dental, vision, 401k
    * Weekly pay with direct deposit
    * 24/7 Manpower customer care support
    * Dedicated Career Partner to help you achieve your career goals
    * Voted #1 best places to work by Glassdoor 2021

    Are you Interested?
    Stop your job search and apply today!
    Share this job with friends and family and earn dollars with every successful hire.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.