Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Edmonton
    Job Type : Permanent
    Date: Thursday, 16 January 2020
    Manpower is currently looking to hire Bilingual Customer Service Representatives for a permanent opportunity for one of our clients located in Edmonton.
    Hours: Mon-Thu, 6am-8pm, Fri-6am-5pm, Sat, 7am-1pm
    Duties and Responsibilities:
    * Assist and answer general customer inquiries
    * Perform a variety of customer/dealer service requests (electronic/paper)
    * Provide superior service on each customer/dealer/employee interaction
    * Provide solutions to customer/dealer concerns while maintaining positive and professional conduct.
    Qualifications:
    * Must be fluent in both French and English
    * Previous experience working in a call center (Inbound / Outbound calls) is required
    * Having experience in collections with accounts will be an asset.
    * Highshool Diploma or Equivalent is required
    * Strong communication skills both written and verbal (French and English)
    * Proficient in using technology and computers
    * Able to multi-task and work in a team environment
    * Valid Class 5 license and own vehicle is required

    Our client is proud of their competitive compensation package, quarterly bonus and pension plan. They also offer comprehensive benefits package, tuition reimbursement program and modern office amenities, including free access to the fitness room.
    To apply to this position, send your resume to gurleen.salaria@manpower.com or call us at 587-926-0831.
    Follow us on Facebook (ManpowerAlberta), Instagram (Manpower.AB), Twitter (ManpowerAB) & LinkedIn (ManpowerAB) for more information on our current Companies and Job Postings.
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Thursday, 16 January 2020
    Bilingual Customer Service Representatives Needed

    Part Time and Full Time Positions Available at Multiple Locations!

    $300 Sign On Bonus!

    Attendance Bonus After 30 Days!

    What's in it for You?
    * Temp to hire position
    * Day shifts available between 7 am - 6 pm
    * Monday to Friday - No weekends
    * Full and part time positions available
    * Great Pay

    What is the Job?
    * Fast paced environment
    * Assist customers with scheduling needs
    * Use multiple databases to assist customers
    * Provide exceptional customer service while multitasking

    What Do You Bring to the Job?
    * High school diploma or equivalent
    * Bilingual- Spanish speaking
    * Previous customer service experience is helpful but not necessary

    Select APPLY NOW to hear from a recruiter within 24 hours.

    Share this job with friends and family and earn free dollars for every successful hire.
  • Valid City, State or Zip Code: Oak Ridge
    Job Type : Permanent
    Date: Thursday, 16 January 2020
    Do you have great customer service skills? Are you organized with the ability to communicate in a clear and effective manner? Are you looking for a great company to work for where you can put your people skills to work for you? Manpower has immediate openings for a Call Center in Oak Ridge, TN
    What's in it for you?
    * Direct hire opportunity
    * Wages starting at $10.75 up to $13 + monthly incentives
    * Benefits such as health insurance, 401k, and PTO yearly
    * 2nd shift hours (Candidates must be able to work 1 weekend-day)
    What is the job?
    You will provide support to our customers through the pre-approval and post-approval stages of our loan and/or credit card lifecycle by:
    * Helping answer questions specific to customer needs via phone (inbound/outbound), emails, and/or instant messages
    * Listening, analyzing, and providing solutions to complex problems
    * Identifying fraudulent documents
    * Verifying information and processing application
    What do you bring to the job?
    * Ability to pass a computer literacy test
    * Ability to work mandatory overtime
    * Must be able to pass a Background Check, school verification and drug test
    * Prior experience in Call Center, Customer service or any other related field (preferred)
    And… Benefits?
    Absolutely!!!
    * Relaxed dress code
    * Generous vacation and paid sick leave package
    * Paid Parental Leave
    * BlueCross/BlueShield Medical & Dental Insurance
    * VSP Vision Insurance
    * 401k with a 4% match
    Stop the job hunt & find your new career with Manpower today!
    We E-Verify.
    Visit www.manpower.com to apply!
    Follow us on Facebook @ManpowerKnoxvilleTN
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Thursday, 16 January 2020
    We are in need of Customer Service Representatives to start ASAP.

    These positions are temporary but will move to permanent with hard work and dedication.

    Have you always wanted to go back to school to finish your GED? What about college credits that will work around your work schedule? Apply now and you could qualify for all of these plus plenty more and all of it is FREE! We also offer FREE skills classes to help you take your employment needs to the next level. The benefits are endless when you work with us.

    What is the job?
    As a customer service agent you will:
    ● assist customers with scheduling transportation to and from appointments.
    ● work alongside other agents to help provide exceptional customer service.
    ● communicate with customers via telephone, email and chat

    Learn about this customer service role that offers you:
    ● steady and flexible hours
    ● 8 hour shifts available between 7 AM to 6 PM Monday through Friday
    ● competitive wages
    ● temporary to permanent opportunities
    ● access to tools, paid education and more, allowing you to advance in the workplace

    What do you bring to the role?
    ● Strong interpersonal and communication skills help you to understand what customers really want
    ● Multi-tasking and communicating with multiple customers while using your strong computer skills is no problem for you - you like fast-paced and busy environments.

    Interested and excited about this career opportunity? Apply at Manpower.com

    We love referrals so please share this job opportunity with friends and family.

    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Jacksonville
    Job Type : Contract
    Date: Thursday, 16 January 2020
    Do you have experience with Release of Information and HIPAA compliance?

    Are you looking for the next step in your career? If so, we'd love to talk to you about an exciting opportunity we have on the Westside of Jacksonville.

    What will be expected?
    - Interprets and responds to requests for protected health information.
    - Ensures the privacy of the patient by safeguarding and protecting protected health information in the performance of duties.
    - Fulfills release of information requests in an accurate and professional manner within timeframes established in contracted Service Level Agreements with the customer.
    - Adheres to Customer policy and Company policy, as well as state and federal regulatory guidelines surrounding the release of protected health information.
    - Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles.

    What do you bring to the job?
    * High School Diploma or GED required, Associate's Degree preferred. R.H.I.T. desired.
    * A minimum of 1-3 years of customer service experience, records management or healthcare experience required.
    * Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred.
    * Strong organizational and interpersonal skills; attention to detail and the ability to multitask.
    * Solid oral and written communication skills.

    Shift:
    12 hour shifts. Either Sun-Wed or Wed-Sat. 6AM - 6PM
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Wednesday, 15 January 2020
    Vous êtes un génie du soutien technique ? Vous aimez aider les clients à résoudre leur problème ?

    Vous avez de l'expérience en tant que conseiller support technique bilingue ?

    Alors n'hésitez plus et venez postuler chez une entreprise de renommé dans le domaine de la technologie.

    Environnement de centre-d 'appel convivial et dynamique, près du métro Champs de mars.

    Salaire de 20$

    Être disponible 24h/7jrs

    Le profil recherché
    - Minimum le secondaire 5 complété
    - Parfaitement Bilingue
    - Expérience en centre-d 'appel
    - Rapidité dans l'exécution de taches

    Faites-nous parvenir votre Cv au plus vite et ayez la chance de faire parti d'une entreprise d'envergure mondiale !

    Rania Hicham
    Rania.hicham@manpower.com
    514-848-9922 Ext 4111
  • Valid City, State or Zip Code: Fayetteville
    Job Type : Contract
    Date: Wednesday, 15 January 2020
    Are you looking for an exciting opportunity?!?! Do you have a passion for customer service?!?! If so, look no further! Manpower is looking for Bilingual (Spanish/English) customer service professionals to join our team in Fayetteville, NC.

    The ideal candidate will have:

    FLUENT in Spanish/English
    2-3 years experience in a call center environment
    Passion for helping people
    Professional demeanor
    As an employee of Manpower, you we offer competitive wages and qualify for full benefits including Medical, Dental, 401(k) and more!!

    If you are an experience Bilingual Customer Service Professional and looking for a new opportunity, apply now!!
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Wednesday, 15 January 2020
    Vous avez de l'expérience en centre-d 'appel ? Vous êtes bilingue (Anglais et Français ) ?

    Vous aimez la technologie ?

    Alors n'hésitez plus et venez postuler chez une entreprise de renommé dans le domaine de la technologie.

    Localisation: Métro Champs de mars

    Contrat de 21mois
    Salaire de 20$

    Être disponible à travailler sur des quarts de jour- soir- nuit.

    Le profil recherché
    - Minimum le secondaire 5 complété
    - Parfaitement Bilingue
    - Expérience en centre-d 'appel
    - Rapidité dans l'exécution de taches

    Faites-nous parvenir votre Cv au plus vite et ayez la chance de faire parti d'une entreprise d'envergure mondiale !

    Rania Hicham
    Rania.hicham@manpower.com
    514-848-9922
  • Valid City, State or Zip Code: Fremont
    Job Type : Permanent
    Date: Wednesday, 15 January 2020
    Job Description: Customer Service Rep (Fremont)

    Essential Duties and Responsibilities:
    Resolve most escalated customer problems and issues
    Review customer calls and problem documentation
    Analyze current and recommends new procedures and processes
    Work with production and other operating functions regarding delivery and service matters
    Diagnose problems and determine when to escalate to the next level
    Assist with all other administrative tasks
    Work independently with moderate supervision

    Desired Knowledge, Skills, and Abilities:
    Knowledge of industry and the use and impact of the product within the customer's context
    Strong verbal and written communication skills
    Solid MS Office, Outlook, Word, Excel and PowerPoint skills
    Ability to sit for prolonged periods and occasionally walk, bend, and lift up to 25 lbs.

    Desired Education, Certifications and Experience:
    2+ 3 years customer service or related work experience
    High School Diploma or equivalent
    Previous experience using MRP database and ERP systems
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Wednesday, 15 January 2020
    Customer Service Representatives for Busy Collections Office Needed

    $300 sign on bonus

    What is the job?
    As a customer service agent you will:
    ● assist customers with setting up payment options on accounts
    ● work alongside other agents to help provide support for collection agency
    ● communicate with customers via telephone, email and chat

    Learn about this customer service role that offers you:
    ● steady and flexible hours
    ● 8 hour shifts available between 7 AM to 6 PM Monday through Friday
    ● competitive wages between $10.50 and $12 per hour, depending on position
    ● temporary to permanent opportunity
    ● access to tools, paid education and more, allowing you to advance in the workplace

    What do you bring to the role?
    ● Strong interpersonal and communication skills help you to understand what customers really want
    ● Multi-tasking and communicating with multiple customers while using your strong computer skills is no problem for you - you like fast-paced and busy environments.

    Interested and excited about this career opportunity? Apply at www.manpower.com

    We love referrals so please share this job opportunity with friends and family. This is also a great way to earn FREE MONEY!

    Check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    When you sign up to work with Manpower, there are a lot of free things available to you. Free money, free education, including college classes, and free skills classes and testing to help you advance further in your career!

    Call or text Manpower today at 785-228-7800 to learn about all of the ways to earn free money. Don't delay, act today!
  • Valid City, State or Zip Code: Scranton
    Job Type : Temporary
    Date: Tuesday, 14 January 2020
    Great three month opportunity with a leading business advisory firm. Hours of work are 9:00 am - 5:30 pm, Monday - Friday. Our client, located in the Clarks Summit Area, is looking for someone with at least two years of consultative Customer Service experience in a Call Center. The Customer Relations Representative will take inbound calls from customers who have FSA's (Flexible Spending Account) . Previous knowledge is a big plus. The Representative is empathetic and detail oriented to provide accurate information and create an excellent client experience.

    For consideration for this opportunity in this very pleasant, professional call center, please apply online at manpower.com today. Or visit our Dickson City office (in the same shopping plaza as 5 Guys Burgers & Fries)

    Manpower
    761 Scranton Carbondale Hwy.
    Scranton, PA 18508
    570-347-3317
    manpower.com
  • Valid City, State or Zip Code: Oak Ridge
    Job Type : Permanent
    Date: Tuesday, 14 January 2020
    Do you have great collections experience? Are you organized with the ability to communicate in a clear and effective manner? Are you looking for a great company to work for where you can put your people skills to work for you? Manpower has immediate openings for Collection Agents in the Oak Ridge, TN area. Apply today!
    What's in it for you?
    * Direct hire opportunity
    * Wages starting at $10.75 up to $13 + monthly incentives
    * Benefits such as health insurance, 401k, and PTO yearly
    * 2nd shift hours (Candidates must be able to work 1 weekend-day)
    What is the job?
    * Assisting customers with credit card payments
    * Negotiating payments and terms with customers
    * Helping customers with credit limits and increases
    * Working with the team while staying accountable for individual metrics
    * Help better service customers by identifying process improvement opportunities
    What do you bring to the job?
    * Type at least 35 WPM
    * Ability to pass computer literacy test
    * Ability to work mandatory overtime
    * Must be able to pass a background check, high school diploma/GED verification and drug test
    * Preferred prior experience in call center, customer service, collections or any other related field
    We E-Verify.
    Stop the job hunt & find your new career with Manpower today!
    Visit www.manpower.com apply!
    Come by our office at 7826 Montvue Center Way, Knoxville, TN 37919
    Call our office 865.690.1468 to schedule a time with your recruiters
    Follow us on Facebook @ManpowerKnoxvilleTN
  • Valid City, State or Zip Code: Morgantown
    Job Type : Contract
    Date: Tuesday, 14 January 2020
    Manpower is currently seeking a Customer Service Representative to join a locally owned and operated company in the Morgantown area. The CSR is responsible for ensuring quality service for both new and existing clients, answering phones, processing payments and changes to policies, data entry, and any other duties as assigned. Ideal candidates will be service minded, detail oriented, and professional.

    Qualifications:
    -Professionalism
    -Customer Relations experience
    -Excellent verbal and written communication skills
    -Microsoft Office proficiency
    -Insurance industry experience preferred
    -Some college preferred

    Who is Manpower?
    Locally owned, but globally connected, Manpower is a full-service staffing and human resources company that provides thousands of jobs every year across West Virginia, Ohio and Kentucky. Manpower provides recruitment and assessment, training and development, career management, outsourcing and workforce solutions across the region.
    For more information on exciting local employment opportunities and to register with us, please visit www.Manpower.com.
    Manpower is an EEO/AA/ADA/Veterans employer
  • Valid City, State or Zip Code: Calgary
    Job Type : Contract
    Date: Monday, 13 January 2020
    Manpower is currently seeking a Member Service Associate to fulfill a contract position in a call center with highly reputable financial services company in Calgary, AB.
    Hours: Monday to Friday, 9am to 5pm
    Summary of Key Responsibilities (job functions include but are not limited to):
    * Deliver exceptional customer service on the phone and in person
    * Manage call from various stakeholders, from corporate clients to customers
    * Address the customer's needs and challenges while keeping team members updated with ongoing requests and requirements
    * Answer inquiries and ensure they are resolved in a timely manner
    * Perform administrative duties as assigned
    Qualification and Requirements:
    * Minimum High School Diploma
    * Fluency in English is required and fluency in a second language is considered an asset
    * Previous experience working in brokerage and/or financial services
    * Familiarity with common financial concepts (RRSP, TFSA, ETFs, MER)
    * Previous experience of working in a call center or a related role
    * Proficient in Microsoft Office (Word, Excel, and PowerPoint)
    * Familiar with Zendesk
    * Strong analytical and problem-solving skills with acute attention to detal
    * Comfortable in a fast-paced and constantly changing environment.
    Please email your resume directly to carmen.kowalewski@manpower.com or call 403-836-5688.
    Alternatively, you can view our current open positions on manpowerab.com
    In becoming a Manpower associate, you will have the opportunity to learn and grow in industry leading companies. You will also gain access to Manpowers comprehensive benefits package including:
    * Competitive pay
    * Medical and dental benefits
    * Life insurance
    * Weekly pay by direct deposit
    * Access to Manpower online university
    Follow us on Facebook (manpoweralberta), Instagram (Manpower.AB), twitter (ManpowerAB) & LinkedIn (ManpowerAB).
  • Valid City, State or Zip Code: Littleton
    Job Type : Contract
    Date: Monday, 13 January 2020
    We are looking for a Customer Service Representative for a prominent vehicle action and remarketing service company in Littleton, CO. Temp to perm/ long term role. Full time, Monday - Friday 8am-5pm. $16 / hr.

    Main Job Tasks, Duties and Responsibilities

    * Receive and process payments.
    * Update lot (vehicle) notes in the system.
    * Answer multi-line telephone in a professional manner.
    * Face to face customer interaction.
    * Use company resources to gather information and offer solutions to meet customer needs.
    * Contact clients to obtain vehicle pick-up information.
    * File documents according to criteria.
    * Process mail incoming and outgoing per criteria.
    * Read and interpret various reports and documents.
    * Proper completion of sale documents.
    * Other duties as assigned.

    Education and Experience

    * High School Diploma or equivalent
    * One year of office support experience in a customer service role.
    * Excellent customer service skills and attitude.
    * Excellent written and verbal skills.
    * Proficient with office equipment.
    * Basic math skills.
    * Attention to detail.
    * Problem solving.
    * Computer proficiency - MS Suite.
    * Typing speed 45WPM.
    * Basic 10 Key proficiency.
    * Professional appearance.
    * Ability to multi task in a fast-paced environment.
    * Bilingual skills a plus.
    * Occasional overtime as needed.

    Submit your resume for immediate consideration

    For additional information or questions contact Matt Levy at (303) 228-1622 ext. 1626 Matt.Levy@manpower.com
  • Valid City, State or Zip Code: Lewiston
    Job Type : Permanent
    Date: Monday, 13 January 2020
    Deposit Representative (Lewiston, Maine)
    Would you like to put your administrative and telephone customer service experience to use in a great professional environment? Join a friendly, hardworking, and customer service-oriented team as a Deposit Representative for our client, a thriving financial institution in Lewiston!

    What's in it for you?
    Steady full-time hours and work/life balance: Monday-Friday schedule working 8:30am-5pm
    Competitive wage of $15/hour, paid weekly
    Gain resume-building experience in the banking industry

    What will you be doing?
    Taking inbound calls to resolve issues for internal customers
    Processing paperwork to ensure accuracy and completion
    Submitting completed work to lead staff for review
    Entering data into computer systems related to paperwork, deposits, and other information
    Escalating any unusual issues to supervisory staff for resolution

    What will you bring to the job?
    Previous administrative and telephone customer service experience
    Strong customer service skills, including a friendly and professional demeanor
    High level of proficiency with data entry and Microsoft Office, including intermediate Excel skills and the ability to use macros
    Punctuality and reliability

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-784-9353, or texting "Deposit Rep" to 207-560-0906.

    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - here's what one of our associates had to say about their experience: "Manpower took great care in finding me work that was the right fit for my needs. Thank you!" - C.B., Bangor
  • Valid City, State or Zip Code: New York City
    Job Type : Permanent
    Date: Monday, 13 January 2020
    Manpower is currently hiring for Bilingual Customer Service Representatives to join a leading provider of health and human services worldwide. Must speak one of the following languages: Chinese, Japanese, Korean, Polish, Portuguese, Tagalog, or Vietnamese.

    If you are bilingual and have exceptional Customer Service skills, this is the opportunity for you!

    Job Title: Customer Service Representative
    Location: New York, NY 10036
    Duration: Direct Hire (6+ months)
    Shift Timing: Full-time and Part-time shifts available between hours of 7:00 AM - 2:00 AM
    Pay Rate: $19-20 per hour

    GENERAL SUMMARY (Scope, Summary and Impact of Job)
    This is an entry-level position that involves using scripted responses to answer questions from the public, entering information required to process fulfillment requests for Census forms, and collecting and entering Census data into an Internet Self Response (ISR) instrument. The information will be entered into screens on an application via computer. Training will be provided.

    JOB RESPONSIBILITIES
    Handle inbound and outbound contacts in a courteous, timely, and professional manner.
    Adhere to Census approved scripts in conducting interviews and completing forms.
    Enter data into desktop application to accurately capture all responses.
    Adhere to the Title 13 requirements for maintaining confidentiality of all Census data.
    Follow defined Census guidelines as they apply to completing Census forms.
    May be required to work some weekends. Overtime maybe required.
    Part-time, weekend, and night shifts available.

    EDUCATION
    High school diploma or GED required.

    QUALIFICATIONS
    Fluency in one of the following languages required:

    * Cantonese
    * Mandarin
    * Polish
    * Portuguese
    * Japanese
    * Korean
    * Tagalog
    * Vietnamese

    Six months customer service or contact center experience preferred.
    Must be authorized to work in the U.S. and provide documentation.
    Position contingent on ability to obtain low risk suitability clearance.
    Must be able to read and speak English clearly and professionally.
    Ability to effectively work within established contractual service levels required.
    Must have demonstrated excellent interpersonal skills..

    Why Manpower?
    At Manpower we are dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for more than 60 years. We care about you and the role of work in your life, and focus on enabling you to achieve your goals in work and in life.

    Stop your job search and apply today. Do you need more information? Contact stefanie.perez@manpower.com.

    We love referrals so please share our job with friends and family. Also, don't forget to ask your Recruiter about our FREE College and Professional Training & Development Courses through our MyPath program. Arm yourself with the tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    Looking forward to working with you soon!
  • Valid City, State or Zip Code: Longueuil
    Job Type : Contract
    Date: Monday, 13 January 2020
    Notre client, un leader mondial de l'aérospatiale, recherche présentement un représentant service à la clientèle pour la succursale de Longueuil. Ce client se définie comme l'avenir de l'aviation d'affaire, générale et régional ainsi que des hélicoptères et GAP.

    Vos tâches :
    Stratégiquement réparti, leur réseau de représentants d'expérience sur place leur permet d'assurer à leurs clients tout le soutien dont ils ont besoin, quand et où il le faut. Leurs représentants sont des ambassadeurs partout dans le monde et s'occupent de régler une vaste gamme de problèmes, qu'ils soient d'ordre technique, opérationnel ou commercial.

    Vous devez :
    - Représenter la compagnie
    - Offrir un service à la clientèle hors pair
    - Répondre au besoin des clients et des fournisseurs
    - Répondre au téléphone ou par courriel selon la demande
    - Offrir des offres exclusives aux clients et/ou aux fournisseurs

    Compétences recherchées :
    - Bilinguisme obligatoire (français et anglais) parlé et écrit
    - Au moins 2 ans d'expérience en service à la clientèle
    - Compétences techniques aérospatiales (un atout majeur)
    - Compétences informatiques très fortes

    Avantages :
    - Horaire de semaine : du lundi au vendredi, entre 8h00am et 17h00pm
    - Temps plein - poste contractuel 1 an, renouvelable
    - Poste temporaire long terme, contractuel 1 an, renouvelable
    - Travailler pour une compagnie de renom sur la rive-sud de Montréal
    - Salaire : Entre 22$ et 23$ de l'heure, selon l'expérience

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Marion
    Job Type : Contract
    Date: Sunday, 12 January 2020
    Job Summary: Process all Military and Veterans Health (MVH) claims from receipt through resolution in accordance with MVH regulations, guidelines, and quality standards, with expertise in coordination of benefits (COB), eligibility, and claims development. Job Responsibilities This section explains the what, how and why of the position.
    ▪ Analyze claims to determine if eligibility requirements and claim filing requirements are met and make determinations.
    ▪ Calculate multiple Other Health Insurance (OHI) COB amounts using data from claims, such as the EOB or prior payment information given. Identify when to pend to other departments based on guidelines.
    ▪ Process all claim types by determining corrective action to be taken on various types of errors pended by system and resolving interactive edits.
    ▪ Process beneficiary-submitted claims.
    ▪ Process the highest priority claims from Customer Service.
    ▪ Translate, research, and verify claim information to determine if all requirements have been met.
    ▪ Review submitted claim information and select correct procedure code and diagnosis code using ICD-9, ICD-10, CPT4, and HCPCS manuals.
    ▪ Deal tactfully with people in a wide variety of situations to convey a favorable corporate image.
    ▪ Adjudicate specialty claims, including, but not limited to, pharmacy, ambulatory surgery, skilled nursing, dental, anesthesia, medical assistance, reprocessed claims, duplicate claims, ambulance, durable medical equipment (DME), or institutional based charges.▪ Write letters to providers and beneficiaries for missing claim information to process claim through.
    *
  • Valid City, State or Zip Code: Pharr
    Job Type : Contract
    Date: Sunday, 12 January 2020
    Hiring/Pharr/Call Center Representative-Inbound/Outbound/$12.50

    Looking to showcase your customer service skills with a company that prides itself on exceeding client expectations? Are you an empathetic customer service professional? If so, our client has an excellent opportunity for you as a Call Center Representative Inbound/Outbound. As a Call Center Representative Inbound/Outbound you will:

    *Answer client inquiries
    *Identify customer's needs, clarify information, research every issue and provide solutions
    *Build sustainable relationships by client engagement
    *Keep records of contact
    *Enter data into system

    Please bring your resume, high school diploma/g.e.d. and minimum 6 months call center experience to our office for a job that offers you:
    *Weekly pay
    *Great team environment
    *Weekends off