Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: McAllen
    Job Type : Contract
    Date: Thursday, 24 September 2020
    At-Home Call Center Representative-$12.00-$14.00

    What's In It For You?
    *Weekly pay
    *At-home work
    *Great team environment

    What Is The Job?
    *Act as an advocate for customers and be empathetic in all customer interactions
    *Provide extraordinary service to customers via phone, email and chat
    *Place orders with customers, answer questions about products and services

    What Do You Bring To The Job?
    *Telephone etiquette
    *Own equipment-pc, headset, reliable internet
    *Minimum one (1) year call center experience

    Select APPLY NOW to hear from a recruiter

    Share this job with friends and family and earn dollars for every successful hire
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Thursday, 24 September 2020
    Position: Bilingual Call Center/Data Entry
    Location: Work from Home
    Paying: $14.50 hourly
    Training Hours vary from 5:00am to 8:00am start 15 business days and cannot miss any time during training
    Schedule: 5:00am-2:30pm
    Length: Contract

    Hiring 25 candidate to start on 10/05/2020-Must provide updated resume.
    Job requirements: Client is a public health insurance program for low- to medium-income residents of Massachusetts. Client combines the national health insurance program called Medicaid and the Children's Health Insurance Program (CHIP) into one program. If you have health insurance, you may still be eligible for Program. CSR's are trained and have access to 7 systems in order to assist Massachusetts residents that participate in the state Medicaid. Agents are required to transfer or provide referrals to the appropriate department or agency as needed. Those CSR's that have been Health Plan trained also have the ability to assist applicants in enrolling into health plans.

    Requirement: Bilingual, Computer literacy 70% and Typing 30+ wpm, Background and Drug Screen
  • Valid City, State or Zip Code: El Paso
    Job Type : Temporary
    Date: Thursday, 24 September 2020
    Are you looking to work from home? Have a computer and internet service? We have plenty of opportunities at Manpower. We are looking to fill several temp-to-perm positions and welcome an opportunity to speak with you and schedule you to interview with our hiring recruiters.

    Do you enjoy speaking with people? Do you excel in providing excellent customer service to everyone you speak with? Are you detail oriented and great at capturing notes from your conversations? Are you looking for a company that can offer you growth opportunities? If so, we may have that opportunity for you! We are looking for candidates like you who have this type of drive and work experience. Some duties are noted below:

    Inbound Calls for Assistance on Medicaid

    1 Pay Rate $14-$14.50/HR

    2 Training and work hours can start anywhere from 6AM-6PM

    3 Providing Customer Service and assisting on questions

    4 Document and note all calls.

    5 Other duties and special projects as needed to meet overall company objectives.

    Still interested? If you possess the minimum requirements and have the above experience please apply at: www.manpower.com OR
    Give us a call at 915-592-6196 OPT 2

    Qualifications:

    - Education: High School Diploma or equivalent.
    - 1-year minimum work experience.
    - Computer literacy with Microsoft applications.
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Thursday, 24 September 2020
    Position: Call Center/Data Entry
    Location: Work from Home
    Paying: 14.00 hourly
    Training Hours vary from 5:00am to 8:00am start 15 business days and cannot miss any time during training
    Schedule: 5:00am-2:30pm
    Length: Contract

    Hiring 25 candidate to start on 10/05/2020-Must provide updated resume.
    Job requirements: Client is a public health insurance program for low- to medium-income residents of Massachusetts. Client combines the national health insurance program called Medicaid and the Children's Health Insurance Program (CHIP) into one program. If you have health insurance, you may still be eligible for Program. CSR's are trained and have access to 7 systems in order to assist Massachusetts residents that participate in the state Medicaid. Agents are required to transfer or provide referrals to the appropriate department or agency as needed. Those CSR's that have been Health Plan trained also have the ability to assist applicants in enrolling into health plans.

    Requirement: Computer literacy 70% and Typing 30+ wpm, Background and Drug Screen
  • Valid City, State or Zip Code: Bethel
    Job Type : Contract
    Date: Thursday, 24 September 2020
    Manpower has full-time Customer Service position in Bethel, PA.
    Learn about this customer service role that offers you:
    ● steady hours- 1st, 2nd and 3rd shift
    ● $14.50
    ● temporary to permanent opportunity
    As a customer service agent you will:
    ● play an integral role in logistic company
    ● communicate with customers via telephone, email and chat
    What do you bring to the role?
    ● With at least 1 year customer service experience in retail, or call center, you make customers feel at ease and comfortable
    ● Strong interpersonal and communication skills help you to understand what customers really want
    ● Multi-tasking and communicating with multiple customers while using your strong computer skills is no problem for you - you like fast-paced and busy environments.
    Interested and excited about this career opportunity? Select APPLY NOW to hear from a recruiter within 24 hours.
    Share this job with friends and family and earn dollars for every successful hire.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Bangor
    Job Type : Contract
    Date: Thursday, 24 September 2020
    We have an immediate, 2-week temporary assignment for a phone-based Customer Support Representative in Bangor. This is a perfect opportunity to earn some extra money without a long term commitment.

    This assignment will run from October 13-October 23. Apply today!

    Perks of the Position:
    -2 week assignment
    -$15+ per hour
    -Set schedule
    -Comfortable & professional work environment
    -Contactless hiring process

    What you will be doing:
    -Help contact customers that signed up for online banking
    -Help walk customers through process of creating account

    Skills necessary:
    -Professional & courteous phone presence
    -Self-motivated
    -Technologically savvy

    Let's make it easy for you to apply to be a temporary Customer Support Representative in Bangor. Simply choose the option below that is most convenient for you.

    Apply Online: see below

    Text: "customer" to 207-560-0913

    Call: 207-942-6178

    Email: [email protected]
  • Valid City, State or Zip Code: La Plata
    Job Type : Contract
    Date: Thursday, 24 September 2020
    Excellent communication skills to dispatch delivery drivers (talk with drivers who are on the road) as well as talking with clients directly. The successful candidate must be detailed oriented. Part of the daily responsibilities is calling clients and notifying them of their next day delivery, organizing each of the drivers paperwork from the day before and proving all the documents were turned in and accurate (basic math skills required), enter daily petroleum products current inventory levels into tracking systems, place inventory replenishment requests (requires scanning, basic math and emailing skills), enter the previous days total hours each driver worked in a spreadsheet, enter and process client invoices. Needs dependable person with own transportation.

    Must have general office skills, Outlook, Windows, data entry, and math skills..

    8:30am to 5:30pm Monday through Friday with a 1 hour lunch and the possibility of working occasionally on Saturday
  • Valid City, State or Zip Code: Toronto
    Job Type : Temporary
    Date: Thursday, 24 September 2020
    Job Title: French/English Customer Contact Centre Representative

    Location- Downtown Toronto
    Hours - Must be able to work Monday-Friday - rotating shifts from 8am-8pm
    Length of assignment- 9 month
    Pay: $21-$22/hour

    Position Purpose:
    Professionally front face all internal/external parties including Clients/Advisors/Investors who contact to the Customer Contact Centre requiring additional support services offered by Investor Services.

    Primary Responsibilities:

    * Primarily responsible for professionally answering all incoming calls from Clients/Advisor/Investors of the Customer Contact Centre
    * Able to provide professionalism and composure when dealing with Clients internal/external
    * Perform all required responsibilities as a representative of the Contact Centre
    * Front facing with internal departments and internal/external Clients
    * Interaction with Team members of Contact Centre
    * Participate in monthly Self/Peer Call Coaching Evaluations
    * Daily/Monthly reporting to Management relating to self/team metrics
    * Work with Team/Supervisor to provide and produce above average Quality+ and SLS statistics
    * Escalate problematic issues to Management

    Knowledge/Skill Requirements
    * Mutual Fund experience is an asset
    * 1 to 3 years Call Centre or client service experience
    * Strong communication skills (both written and verbal)
    * IFIC (Mutual Funds) Operations course for CSC (Canadian Securities Course) in progress or completed is an asset
    * Bilingual (French + English) communication are must have

    Work hours:
    * Contact Centre's operational hours: 8am to 8pm.
    *Rotating shifts must be available

    If you are ready to apply, simply click 'apply'.
  • Valid City, State or Zip Code: El Paso
    Job Type : Contract
    Date: Thursday, 24 September 2020
    What is the job?
    - An Opportunity for a REMOTE CSR to Provide In-bound Customer Service for a Health Program
    - Use of OWN computer with high internet speed
    - Basic computer skills
    - Bilingual OR English

    What's in it for you?
    - Full time hours!!!
    - Training administered for 2 weeks and hours of training vary starting at 5:00am OR 8:00am
    - Competitive wages: $14 to $14.50
    - Option to take free college courses and skills training as a Manpower employee as well as paid training

    What you bring to the job?
    - Professional CSR
    - Have your own computer and WIFI!
    - A Texas resident
    - Able to pass BG/Drug screening
    GED/HS diploma
  • Valid City, State or Zip Code: Fredericton
    Job Type : Contract
    Date: Wednesday, 23 September 2020
    Are you looking for an exciting position in customer service? Do you have that 'something special' that allows you to deal well with people? Do you live in the Fredericton, NB area? If you have answered "Yes!" to these questions, we have the job for you!!

    Manpower is currently recruiting for Bilingual Contact Care Associates for NB Power in Fredericton, NB. Qualified candidates will possess the following skills and qualifications: Fluently Bilingual (English/French); good telephone manner; ability to work in a team environment; able to multi task in a busy work environment; proven problem solving skills; excellent communication skills; ability to empathize and help customers.

    Also, you must have a minimum of one-year experience working in customer service, be comfortable working with a variety of computer programs, including Internet, e-mail, and a variety of in-house systems. These full time positions are to begin in October 5, 2020.

    If you are looking for an exciting position in Customer Service, then Manpower is the employer for you! Manpower offers benefits, referral bonuses, web-based training from the privacy of your own home and much more!
  • Valid City, State or Zip Code: Broken Arrow
    Job Type : Temporary
    Date: Wednesday, 23 September 2020
    Bilingual Outbound Customer Service Representative

    Responsibilities:
    * Ensures excellent service by explaining features, advantages, and disadvantages of various policies to promote the sale of plans and services, handling of multi-line/multi-rating of carriers
    * Maintain strong knowledge of all company products, pricing, and policy features
    * Manage large amounts of outbound calls in a timely manner
    * Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
    * Build sustainable relationships and engage customers by taking the extra mile
    * Keep records of all conversations in our call center database in a comprehensible way
    * Frequently attend training's to improve knowledge and performance level
    * Meet personal/team qualitative and quantitative targets

    Job Requirements:
    * Be comfortable/confident over the phone
    * Previous sales and/or experience in a customer support role
    * Effective communication and interpersonal skills
    * Strong phone and verbal communication skills along with active listening
    * Customer focus and adaptability to different personality types
    * Ability to multi-task, set priorities and manage time effectively
    * Highly motivated and competitive
    * Bilingual (English/Spanish) required

    What we offer:
    * Weekly Pay
    * Bi-Weekly Commissions
    * Paid Training
    * Health Insurance Benefits
    * Career Growth Opportunities

    Schedule: Monday-Friday; 1:30 PM-10:00 PM
    * Mandatory Overtime on Saturday's currently

    Base Pay: $11.00/HR + Uncapped Commissions
  • Valid City, State or Zip Code: Jacksonville
    Job Type : Contract
    Date: Wednesday, 23 September 2020
    Now is the perfect time to explore! Check out our exciting opportunities at Manpower!

    We have an immediate opening for Collections Representative in Jacksonville, FL.

    What's in it for you:

    · Location: 4600 Touchton Road Bldg. 200 Jacksonville, FL

    · Shift Schedule: Must be available Monday to Saturday between 8:00am-10:00pm as shifts will be between these hours

    · Shift premium (10%) applicable to candidates who work at least 5 hours after 5pm

    · Pay Rate: $15.50/hr without experience, $16/hr with experience

    · Contract: 6 months contract (temp to perm)

    · Weekly paycheck

    · If/When COVID19 settles, candidates must be able to work on site

    Job Summary:

    · Demonstrates sufficiency in a range of processes, procedures and systems to perform assigned tasks

    · Understands how the assigned duties relate to others in the team and how the team integrates with others

    · Handles own workload, coordinates tasks and services with others

    · Recognizes and solves routine problems that can occur in their own work area without supervisory approval

    · Evaluates and selects solutions from established options

    · Follows standardized procedures and practices and recommends opportunities to improve processes in their own work area

    · Uses communication skills to exchange technical or process information with composure and ensures underlying details are clarified

    · Determines reasons for customer delinquencies and uses standard methods and procedures to secure payment; Identify reasons why customers can or cannot pay

    · Identifies type of loan product involved, including residential mortgages, home equities, indirect loans, mobile homes, lines of credit, unsecured loans, recreational vehicles, overdrafts and others and modify approach accordingly

    · Develops familiarity with debt management counseling and information to provide to customers as necessary

    · Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities

    What you need to succeed:

    · High School Diploma or GED

    · Excellent verbal and written communication skills

    · Able to commit to any/all of the shifts outlined (between 8AM - 10PM)

    Stop your job search and apply today! Do you need more information? You may call Kalvin at (414) 269 3151 extension 1036. Also, check out the Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Duluth
    Job Type : Temporary
    Date: Wednesday, 23 September 2020
    Job Details:

    Start Date - ASAP
    Work-from-Home
    Client will provide the equipment
    $14.00 per hour
    Must be available to work any available shift - available shifts are from 9:00a-11:00p Mon-Fri and Sat 9:00a-6:00p

    Manpower Perks:

    Benefits:

    * Medical/Dental Insurance, Life Insurance and AD&D (Accidental Death and Dismemberment), 401(k) Savings Plan, and more.
    * Eligibility for Paid Holidays
    * $25.00 Referral Bonus
    * City/State Paid Sick Leave Ordinances
    * Equal Employment Opportunity
    * Family & Medical Leave Act
    Satisfaction & Recognition:

    * MyPath Medals Program
    * Career Development
    * Opportunity to pursue a Bachelor's Degree

    Key Responsibilities

    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
    * A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges

    What you will bring to the job?

    Call center experience
    High speed internet
    High School Diploma or GED

    Interested? Send me an email with your updated resume at [email protected] Your referrals are appreciated so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Tuesday, 22 September 2020
    Bilingual French - Customer Service Representatives (Work from Home/Permanent)

    Powering yourself is a big thing, but usually through small jobs you've ever taken.
    If you think ….

    you are a problem-solver with good communication skills;
    you have the ability to respond quickly with positive attitude and make clients feel comfortable;
    you have enough patience and confidence to handle difficult scenarios and;
    you want to practice hard skills to level up yourself……

    Just join us to be a Customer Service Representative,
    we believe you can grow up with big clients,
    develop your skills at fast pace,
    and create the best version of yourself.

    What's in it for you?

    * Hourly - $15.00
    * Part-time Roles
    * Permanent opportunities
    * Various shift, can be mid/evening
    * 5 Days in a week
    * No sales will be involved.
    * Easy to access in the comfort of your home
    * Career advancement and more

    What's the Job?

    * Responding to calls regarding client inquiries, among them 95% calls are Inbound Calls
    * Assisting with client subscribers with their purchases
    * Handling different scenarios from different customers

    What Do You Bring to the Job?

    * High school diploma or equivalent.
    * Strong hold of communication skills in English and French
    * Minimum of 35-45 WPM with 90% accuracy
    * Superior experience in Microsoft Office Suites (Outlook, Word, Excel)
    * Previous customer service experience is preferred.
    * Able to pass background checks is needed
    * Able to provide own technical hardware and software equipment.
    * Technical List of equipment will be sent via email for successful candidates
    * Will start on October 2020

    Easy Hiring Process and Deadline Submission is on October 10,2020

    Now power yourself and seize the opportunity…. Be the first to APPLY!

    To learn more about the changing environment of work, please visit our website www.manpower.ca and follow us on Facebook 'Manpower Manitoba' .
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Tuesday, 22 September 2020
    Manpower is looking for Bilingual Spanish Inbound CSR (Work from Home) for $16.00 Hourly

    If you think ….

    you are a problem-solver with good communication skills;
    you can respond quickly with positive attitude and make clients feel comfortable;
    you have enough patience and confidence to handle difficult scenarios and;
    you want to practice hard skills to level up yourself……

    Just join us to be a Customer Service Representative,
    we believe you can grow up with big clients,
    develop your skills at fast pace,
    and create the best version of yourself.

    What we Offer:

    * Range of Wages: $16.00 Hourly
    * Temporary to Permanent
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week (Hours may fluctuate)
    * Inbound call center (Back Office)
    * Start date: October 15,2020

    To qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 11:00PM
    * High School Diploma or equivalent with a minimum of one-year experience in the field or in a related area
    * Strong hold of communication skills in both languages English and Spanish
    * Excellent written communication skills
    * Fantastic experience in Microsoft Office Suites (Microsoft Word, Outlook and Excel)
    * Must able to provide technical equipment on their own
    * Minimum of 35 WPM with 90% Accuracy

    Essential Functions

    * Show case the highest level of ethical standards and donor stewardship to every call and ensure these principles remain at the heart of our client management and internal teams
    * Responsible on providing responsive, proactive and flexible solutions and ideas when servicing our clients' needs and obtain customer information by answering telephone calls, assisting clients and verifying information.
    * Responsible for handling clients' complaints, questions and inquiries concerning billing, products, equipment, technical challenges, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
    * Deal with business transactions associated with new customer account activation on the terminal of the computer while providing alternative solutions with an aim to retain the customer's business
    * Communicate and confer with customers by using various web based tools while Working in a single or multiple skill sets or queues over different channels of customer contact
    * Use mechanized systems to handle customer request and organize as well as complete service orders
    * Keep track of the improvement in the customer retention through programs and provided services
    * Make recommendations on upgrades, features, rate plans and accessories as per the requirement of the clients
    * Stay updated with the knowledge of each service, product and promotion.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for several years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook "Manpower Manitoba".
  • Valid City, State or Zip Code: Waterville
    Job Type : Contract
    Date: Tuesday, 22 September 2020
    Our client, a reputable local non-profit agency, is now hiring a Client Services Representative in Waterville! Put your administrative and customer service skills to use in a friendly and professional environment while doing rewarding work that helps members of the local community. Apply today!

    What's in it for you?
    -Full time, long-term employment with temp-to-hire potential
    -$13.16/hour, paid weekly
    -Excellent Monday-Friday schedule working 7am-4:30pm
    -Great work environment

    What will you be doing?
    -Meeting with clients face-to-face or over the phone to complete intake applications
    -Collecting the required information and application materials to determine eligibility for programs
    -Assisting with the scheduling of client appointments
    -Performing data entry, and maintaining accurate daily counts of approved and denied applications

    What will you bring to the job?
    -Prior experience working in a call center or providing customer service in an office setting
    -Excellent communication skills
    -Strong typing and computer skills, including the ability to create documents and reports
    -A valid driver's license, and the ability to travel within the company's service areas as required
    -Ability to successfully complete pre-employment screenings, including background and MVR checks

    Let's make it as easy as possible for you to apply to be a Client Services Representative in Waterville. Simply choose the option below that is easiest for you.

    Apply Online: see below

    Text: "CSR" to 207.560.0909

    Call: 207.622.1535

    Email: [email protected]

    You'll love working with Manpower - but don't take our word for it! Here's what one of our associates had to say about their experience: "Manpower helped me get a job that I love - thank you!" - K.R., Biddeford
  • Valid City, State or Zip Code: Evansville
    Job Type : Contract
    Date: Tuesday, 22 September 2020
    We are currently recruiting for 4 Contact Center Specialists. This role will start as a work from home opportunity but will end up needing to report to the office. If you have customer service skills, sign up at www.manpower.com, fill in your information, attach a resume and call me at 812.429.7321

    Responsibilities:
    * Drive brand awareness and build consumer relationships to acquire and retain consumers, and extend the use of Enfamil products
    * Manage personal productivity, accuracy and quality to achieve personal and departmental performance goals
    * Follow through on commitments and recommend well thought out solutions for the consumers
    * Create awareness and assist in the growth of our e-commerce Home Delivery Service
    * Projects as assigned by management

    Requirements:
    * Minimum of high school diploma or equivalent. Post high school education preferred
    * Designated remote work space, to create an office-like environment conducive to productivity expectations
    * High Speed Internet Service
    * Personal Computer/laptop with camera capabilities for virtual interviewing and training
    * Minimum of 2 years of working experience in a customer-oriented field
    * Experience in diversified customer contacts preferred; i.e. phone, email, chat and social media
    * Effective and efficient problem solving skills. Able to listen to understand, review, analyze, interpret and provide solutions
    * Excellent writing skills are required
    * Strong organizational, time management, interpersonal, and computer skills with attention to details
    * Must be proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work
    * Strong work ethics with good attendance record; dependable and trustworthy
    * Self-motivator; ability to work independently and take initiatives
    * Positive team player; works well with others, considers other's perspectives to provide constructive solutions
    * Capability to adjust quickly to changing priorities, guidelines and processes in a dynamic contact center environment
    * Strong desire to assist consumers with attentiveness, patience and genuine sincerity
    * Open to feedback and coaching; apply learnings for continuous improvement
    * Flexible schedule with expectation to work late schedules, Saturday schedules, and mandated overtime as required by business needs
    * Contact Center operates Mon-Fri 7a-7p and Saturday 8-4:30p CST.
  • Valid City, State or Zip Code: Neosho
    Job Type : Contract
    Date: Tuesday, 22 September 2020
    Are you seeking a part-time or full-time position, something with a flexible work schedule?

    Neosho Manpower is currently seeking friendly, outgoing Customer Service Reps for local client. Starting pay $11/hour.

    What will you be doing?
    -Entering data accurately and efficiently
    -Process customer calls
    -Resolve customer concerns
    What will you bring to the job?
    -Basic computer skills
    -Excellent verbal communication skills
    -Problem solving skills
    -Ability to multi-task
    What's in for you?
    -Flexible work schedule
    -Referral bonus
    -Weekly pay, direct deposit
    -Ability to shop in client store
    Apply today and call the Neosho Manpower office at 417-451-2444 for an interview.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Tuesday, 22 September 2020
    Manpower is looking for Inbound Customer Service Representative (Work from Home) for $12.00 Hourly

    If you think ….

    you are a problem-solver with good communication skills;
    you can respond quickly with positive attitude and make clients feel comfortable;
    you have enough patience and confidence to handle difficult scenarios and;
    you want to practice hard skills to level up yourself……

    Just join us to be a Customer Service Representative,
    we believe you can grow up with big clients,
    develop your skills at fast pace,
    and create the best version of yourself.

    What we Offer:

    * Range of Wages: $12.00 Hourly
    * Temporary to Permanent
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week (Hours may fluctuate)
    * Inbound call center (Back Office)
    * Start date: End of October 2020

    To qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 11:00PM
    * High School Diploma or equivalent with a minimum of one-year experience in the field or in a related area
    * Strong hold of communication skills in both languages English
    * Excellent written communication skills
    * Fantastic experience in Microsoft Office Suites (Microsoft Word, Outlook and Excel)
    * Must able to provide technical equipment on their own
    * Minimum of 35 WPM with 90% Accuracy

    Essential Functions

    * Show case the highest level of ethical standards and donor stewardship to every call and ensure these principles remain at the heart of our client management and internal teams
    * Responsible on providing responsive, proactive and flexible solutions and ideas when servicing our clients' needs and obtain customer information by answering telephone calls, assisting clients and verifying information.
    * Responsible for handling clients' complaints, questions and inquiries concerning billing, products, equipment, technical challenges, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
    * Deal with business transactions associated with new customer account activation on the terminal of the computer while providing alternative solutions with an aim to retain the customer's business
    * Communicate and confer with customers by using various web based tools while Working in a single or multiple skill sets or queues over different channels of customer contact
    * Use mechanized systems to handle customer request and organize as well as complete service orders
    * Keep track of the improvement in the customer retention through programs and provided services
    * Make recommendations on upgrades, features, rate plans and accessories as per the requirement of the clients
    * Stay updated with the knowledge of each service, product and promotion.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for several years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Jacksonville
    Job Type : Temporary
    Date: Tuesday, 22 September 2020
    We are in need of Call Center / Collections specialists in Jacksonville, FL
    Job details:
    · $15.50/ hr
    · Temp to perm opportunity
    · Temporary work from home until COVID is under control
    · Laptop will be provided

    Basic Qualifications:
    · Recent university / college graduates
    · Excellent communication skills
    · Must be available Monday to Saturday between 8:00am-10:00pm as shifts will be between these hours, Shifts will vary: 8a-5p, 9a-6p, 10a-7p, 12p-9p, 1p-10p

    If interested, reply back with a copy of your updated resume or send to [email protected] You may also call 414.312.5144 for further details! I look forward to hearing from you and having you as part of our team! We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.