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  • Valid City, State or Zip Code: Waterloo
    Job Type : Permanent
    Date: Monday, 30 January 2023
    Dynamic Call Center, Helping People Mon-Fri $14 hour + Bonus, Cedar Falls

    Need a new career helping people? If you have retail experience, are outgoing and have good attendance as well as computer skills, we would love to meet with you!

    Manpower is currently seeking people to help people with their needs by speaking with them through outbound phone calls. These Direct Hire positions start just in time to earn Holiday Cash! Apply today to secure your seat!

    * Beautiful building, great co-workers!
    * Excellent starting wage + performance-based, uncapped commission plan!
    * Excellent benefits!
    * Ongoing training & support!
    * Career culture with many opportunities for advancement!

    Purpose of the Position: As Telephone Representative you will be responsible for helping people in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

    * Do you meet the following requirements? If yes, apply today!

    * At least 18 years of age
    * Ability to pass a drug screen and background check
    * High School Diploma or GED
    * 9+ months of work history (customer service experience preferred)
    * Computer and typing skills required
    * Excellent attendance
    * Self-starter with great attention to detail
    * Customer service mindset
    * Strong communication, persuasion, and negotiation skills
    * Ability to handle multiple tasks simultaneously
    * Strong work ethic
    * A competitive spirit, an unrelenting drive to be the best
    * Ability to learn new information and integrate processes
    * Achieve schedule adherence and compliance expectations
    * Meet productivity and call quality standards as set by the company
    * Problem solving skills & ability to recommend solutions

    Additional Information:

    * Training: 7 weeks of paid training, no call center experience necessary!

    * Work schedule: 4 days with shifts between 8am-5pm; 1 day 11am-8pm OR 4 days with shifts 11am-8pm; 1 day 8am-5pm
    * Compensation: $14.00 per hour plus commissions. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.
    * Location: Positions will be located in Cedar Falls.

    If outgoing, competitive, and committed, apply today!