1st Shift Customer Quality Representative



Advert ID




Job Type




Salary Range

USD30.00 - USD33.00 per hour

No. of Openings


Branch Information

Los Angeles, CA - Metro - (USA) 15821 Ventura Blvd Suite 148 CA Encino , CA 91436



Job Description

Why Work Here?

"Manpower helps put people to work! We're dedicated to helping you find a job and providing our clients with incredible people."

Customer Quality Representative is responsible validate and review product to ensure they meet company and industry standards. Will understand customer special quality requirements. They will work with company internal departments to conclude quality analysis. CQR purpose will include coaching and counseling inspection and problem-solving thinking.

Representative Contact Information -

Name: Miguel Carabez


Phone: 213-519-7695

What's in it for you?

Full time hours

Shift: 1st Shift

Payrate: $30.00 - $33.00

Weekly pay (every Friday)

Free training

Free college tuition program

What you'll be doing:

Investigate and resolve customer rejections and claims

Provide corrective action and root cause analysis as needed

Manage customer related issues, waivers, DPPM, etc. via-customer portal

Work jointly with customer and suppliers on resolving supplier driven rejections

Support Inspection team on clarification of customer requirements and flow downs

Quarantine defective stock while taking measure to ensure the issue is caught and resolved

Support Supplier Quality Team on supplier corrective actions that pertain to your customer

Manage daily customer claims in 48 hours or less

Manage customer's quality rating on a monthly basis

Coordinate and support on-site audits conducted by external providers

Evaluate audit findings and implement appropriate corrective actions

Develop, recommend and monitor corrective and preventive actions

Able to perform audits internally and externally

Works on special or ongoing projects.

Prepares metrics and delivers to management

Perform additional duties as requested

The skills/requirements we are looking for:

High School diploma or equivalent (such as a GED).

A minimum of 3 years' experience in a similar role.

Certification in Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma

Certification on blueprint reading and shop math

SAP experience preferred

Quality inspection, auditing and test experience

Experience with implementation of corrective action programs

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Stop your job search and apply today. Email your Resume

We love referrals so please share our job with friends and family.