1st Shift Inbound Call Center Agent

Industry

Call Center and Customer Service

Advert ID

USA_510535

Location

Anaheim

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD15.00/hr

No. of Openings

1

Branch Information

Orange County, CA - (USA) 290 S Clementine Street CA Anaheim , CA 92805

ContactNumber

714-533-1800

Job Description

Are you tech savvy? Do you have excellent customer service skills and enjoy helping people via telephone? Are you ready to go to work immediately? If you said yes, we want to speak to you about our 1st Shift Customer Service Agent with our client who is a leader in extermination services.



What's in it for you?

* Full time hours.

* Remote position (work from home)

* 1st Shift Schedule

* Monday-Friday Work Week

* Schedule between 7 am - 8 pm

* Weekly pay (Every Friday).

* Competitive pay starting at $15 per hour

* Free College Tuition Program



What you'll be doing:

* Answer incoming telephone calls and satisfy customer needs.

* Confirm; schedule; and reschedule services for the customer.

* Work with sales representatives and service specialists to maintain accurate customer records, monitor account receivables and process accurate payroll information.

* Perform general clerical duties as assigned.

* Maintain customer satisfaction.

* Answer simple billing questions.



Who were looking for:

* At least 1 year of customer service experience

* Positive communication skills and manners with customers.

* Possess excellent listening skills.

* Ability to follow company policies, practices, and procedures.

* Ability to type 40 words per minute.

* Tech savvy individuals

* Individuals who are flexible regarding scheduling needs.

* Individuals who are punctual for scheduled arrival, departure, and break times.

* Individuals able to work the required days and hours for the position, which is integral to the success of the role, and may include mandatory overtime due to business and staffing needs, especially during the peak seasons of the business.



We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance



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