2nd shift Call center

Industry

Insurance

Advert ID

USA_606979

Location

Jacksonville

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD16.00/hr

No. of Openings

1

Branch Information

Jacksonville, FL - (USA) 9823 Tapestry Park Circle Suite 10 FL Jacksonville , FL 32246

ContactNumber

904-807-9608

Job Description

Are you looking for a new REMOTE Call center position with a well established Insurance company?

We have a new position that starts on 1/17/22, that we are sourcing for now.

Pay $16- weekly

First 90 days will be a training schedule of 9-6 then the schedule will move to 11-8! Monday-Friday

This position is remote but you must live near one of the call center facilities for consideration for permanent placement opportunity. Must live in the US for any position.

Locations: FL-Jacksonville, Tx-Dallas, AZ-Chandler, outside of these areas would only be considered for a temp position..



What You Will Be Doing:

The Customer Care Center provides customer service support, via the telephone to policyholders, agents, and brokers regarding various supplemental life and health products while providing prompt, efficient, accurate and high quality customer service in a courteous and professional manner.

The position is responsible for answering customer inquiries on currently marketed supplemental life and health products. Customer inquiries include billing, claims and basic policy changes. The position is 100% telephone support in a fast pace contact center. The representative may need to escalate request and concerns to the appropriate external departments to meet customer needs or requests.

Experience Required:

AN ASSESSMENT WILL BE GIVEN PRIOR TO SCHEDULING AN INTERVIEW WITH THE CLIENT

At least 2 years of prior customer service experience in an inbound call center

Insurance background including knowledge of health insurance terminology is preferred

Excellent communication skills both verbal and written required

Have no need for time off in the first 90 days to ensure no training is missed.(ANY missed days in the first 30 days will result in immediate termination)

High school diploma required

Proficient in Microsoft Office (Outlook, Word)

Apply today or text "Call Center" to 904-299-5302 for more information!