Account Receivable Enquiries and Cash Administration



Advert ID



North York

Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Toronto, ON - Regional - (CAN) 305 Milner Avenue Suite 903 ON Toronto , ON M2J 5C2



Job Description

Cash Administration and AR Enquiries

Hours: 8am-4pm

Location: Yonge and Sheppard

Length of assignment: July 2020- May 2021


* Responsible for ensuring customer payments are applied accurately to the corresponding customer account. Processing of all payment types with specific daily, weekly and monthly deadlines

* Responding to internal and external payment inquiries. Reviewing historic payment reports. Required to comprehend financial and numerical reports coming from various ERP systems

* First point of contact for customer's general email inquiry. Must be able to promptly determine the customers' needs and redirect or resolve the issue(s) accordingly

* Provide a high level of customer service and clear communication to all parties involved

* Processing of debit and credit adjustments in customer accounts ensuring high accuracy and all backup documentation is filed accordingly

* Requesting and documenting AR bad debt write-offs and customer refunds

* Processing of customer insolvencies and filing claims as required

* Administration of debtors listed with third party collections and related requests

* Promote good relationships between customers and the company

* Sharing knowledge and training colleagues when required

* The successful applicant must be able to work in a very busy and demanding environment; thoroughness, accuracy, tracking issues and following up, high quantity and high quality of work output is a must


* High School graduate

* Previous customer service and customer conflict resolution courses or has demonstrated these skills

* Specific Business/Accounting/Financial courses are an asset


* 2-5 years' experience in a Financial Administration role or equivalent

* Knowledge of basic accounting principles required. Previous Payment Applications experience is a significant asset

* Computer literacy is required to succeed in this role. The position is almost entirely computer based. The most successful employee will be comfortable with multiple computer programs and learning how to use and leverage new programs when required

* Exemplary email etiquette and strong knowledge of Microsoft Outlook is a must

* Demonstrated ability to work under pressure and meet strict timelines

* Attention to detail and a strong work ethic is a must

* Good numeric keyboarding skills, speed and accuracy are important

* Good knowledge of Tyco and Johnson Controls products and how they operate

* Previous experience with / knowledge of a global corporate structure with multiple lines of business is an asset

* Must pass a criminal background check

If you are ready to apply, simply click 'apply'.

Do you need more information? Call us at 416-436-1049 or sent us an email at [email protected]

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.