Admin Assistant


Admin and Secretarial

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Branch Information

Manpower CORE 100 Manpower Place , WI 53212



Job Description


The main function of an administrative assistant/executive assistant is to provide high-level administrative support by conducting research, handling information requests and performing clerical functions. A typical administrative assistant acts as information and communication managers for an office.

Job Responsibilities:

* Supports 4-5 District Managers and 35-40 TRs/ATRs/SRs

* Answers phone and e-mail/texted requests

* Orders all new hire supplies

* Tracks equipment/ Orders equipment

* Tracks and coordinates installs either with creating a case in Salesforce or coordinating the DM/TR

* Tracks Corporate account initiatives; insures that any challenges ie. Equipment missing, case unable to close, work order completion and communication between the field and the Corporate Accounts Team

* Idle machine tracking; coordinates with DM and Team information to work with removal, pickup, collections and/or write off of machine.

* Orders all no charge/demo products

* Processes credits using the credit/rebill form/system

* Works with DM/TRs to resolve Pre-Idle and collection issues, pulling invoices, statements, viewing unused credits and assisting with the application.

* Compiles weekly reporting for Area leadership on Idle/Pre-Idle, Corporate Accounts and Installs

* Completes other projects given by FSC Supv, DM and/or AM.

* Handles sales/ order processing that may include: reviewing and routing orders; processing invoices; coordinating pick-ups and cancellations; and facilitating product returns.

* Works with associates and customers to resolve financing issues.

* Tracks, compiles information, and produces reports on competitive prospects, contests and other special initiatives.

* Covers other FSC admins on vacations


Ability to successfully manage multiple, competing priorities to meet deadlines

Excellent verbal and written communication skills, with a strong customer service focus

Organization skills and attention to detail

Ability to anticipate needs, be resourceful and use sound judgement and tact

Critical thinking, analytical and problem solving skills

Learning agility: ability to quickly gain knowledge of organization operations, procedures, and staff

Ability to work independently, as well as in a collaborative team environment

Minimum Qualifications:

High School Diploma or equivalent

Intermediate proficiency in MS Office (Outlook, Excel, PPT)

Preferred Qualifications:

Bachelor's degree

1+ year of administrative experience

These workers will be responsible for responding to and resolving a wide variety of inquiries, the manager described this role as being a detective and a jack-of-all-trades. The manager is seeking candidates with two years of admin experience (ideally not property management admin), preferably having previously supported a sales team. The ideal candidate has intermediate to advanced excel skills (pivot tables, vlookups, macros, etc.), strong customer service skills, and is excellent with communication and follow up.

There is high potential for a strongly performing worker to convert to FTE after 6-12 months on this assignment.