Administrative Assistant I

Industry

Banking

Advert ID

CAN_604924

Location

Toronto

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD16.79/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7

ContactNumber

877-876-7331

Job Description

Manpower is hiring Administrative Assistant I for a top bank in Toronto.



What's in for you?

* 6 months contract to start as soon as possible, potential for extension

* Pay Rate: $ 16.79 per hour

* Monday to Friday: 9.30am - 6.30pm

* Work location: Hybrid (soon return back to office - King St W, Toronto)

* Fully vaccinated (COVID)



RESPONSIBILITIES INCLUDE:

* Responsible for maintaining

* Contributes to the overall success of the Corporate, Commercial and Small Business maintenance service team in Canada ensuring specific individual goals, plans, initiatives are executed / delivered

* Each Admin Assistance will be working in a hybrid role as a Mortgage Fulfillment Officer, performing some secretarial duties while working collaboratively with multiple assigned Broker Relationship Managers (BRM) or Home Financing Lending Managers (HFLM). The BRM/HFLM and MFO are the single point of contact for the Mortgage Broker/Home Financing Advisor throughout the entire underwriting/funding process.

* The MFO, on average, would be responsible for funding 800 + or - mortgage originations, annually representing over $225 Million.

* Sets up the customer and mortgage information onto multiple internal systems, instructing the lawyer, preparing and packaging the file and dispersing mortgage proceeds.

* Responsible for ensuring all additional credit adjudication is identified and accurately communicated to the branch staff to assist the branch in reaching their cross-sell objectives.

* Provides an excellent, differentiated level of customer service to assigned Broker Relationship Managers/Home Financing Lending Managers and high-volume Mortgage Brokers/Home Financing Advisors, as well as, all internal and external contacts including

Branches, Solicitors and Business Partners.

* Ensures strict adherence to internal Bank policy and procedures including "Know Your Customer" Guidelines, Privacy Code, Anti-Money Laundering Regulations, such that the Bank's legal, operational and reputational risks are protected at all times; determines and escalates all out-of-policy exceptions for resolution



MUST HAVE SKILLS:

* Customer Service Experience - 1-2 years

* Ability to function and operate computer and systems (Windows, Outlook, Microsoft, PDFs, Excel)

* Ability to multitask

* Strong interpersonal skills

* Organized and detail orientated

* Excellent customer service focus

* Flexible to the changing priorities

* Excellent communication skills (written & verbal)

* Strong problem-solving, and time management skills

* Comfortable working in a fast paced, deadline driven environment



NICE TO HAVE SKILLS:

* Data entry skills

* Previous banking experience

* Bilingual English/French

* Previous experience working in mortgages