Administrative Asssistant


Not for Profit and Charities

Advert ID




Job Type




Salary Range

USD17 - USD20 per hour

No. of Openings


Branch Information

Frederick, MD - (USA) 7470 New Technology Way MD Frederick , MD 21703



Job Description

Administrative Assistant - Nonprofit

Frederick, MD


* Do you enjoy being a critical support to your customers?

* Do you have strong office clerical and organizational skills?

* Are you detail-oriented and good with follow up?

A local nonprofit organization is seeking a friendly customer advocate to provide consulting and support services to a variety of business clients.

In this position you will correspond directly with local businesses that are pursuing accreditation and credentialing to advance their organization. You will advise, direct and serve as a strong advocate for your customers. You will maintain critical customer data and build an extensive knowledge base for services and credentialing procedures. You will enjoy a standard M-F daytime work schedule, a beautiful modern office setting, casual dress, and a moderate work pace.

This job will require you to:

* Build strong working relationships with your customer base

* Answer customer inquiries relating to services, credentialing status and accreditation

* Become the Subject Matter Expert for services, policies and procedures

* Be a vigilant problem-solver pursuing exemplary customer satisfaction

* Provide support to internal management and your clients

* Accurately track and maintain critical accreditation and customer information

Strongest candidates for this job will have:

* HS diploma

* Residency in the Frederick County, MD area

* Five years of Customer Service, Marketing or Sales work experience

* Proficiency with MS Office, Word and Excel required

* Strong typing and critical thinking skills

* Excellent written and verbal communication skills

* Experience with a CRM or data management platform is preferred

* Bilingual skills a plus!

What this job offers you:

* Starting salary of $17-20/hour

* M-F, daytime work schedule

* Skill development and advancement opportunity