Application Support Analyst / 75K-85K / Permanent


Financial Services

Advert ID




Job Type




Salary Range

CAD75000.00-85000.00 per year

No. of Openings


Branch Information

Stoney Creek, ON - (CAN) 435 McNeilly Road Suite 106 ON Stoney Creek , ON L8E 5E3



Job Description

Our growing Oakville client who is a leader in the Financial Industry is looking for an Application Support Analyst to join their team. The ideal Candidate will have a minimum of 3 years related experience and will be responsible for the following:

This full-time permanent position reports to the Manager of IT Operations as an application support analyst on the operations team. The candidate will be responsible for tier-2 technical support of in-house applications, with duties including but not limited to design, testing and implementation of SQL data fixes, reports, Web APIs, documentation and applications. The individual must be highly adaptable and focused on solutions, with good attention to detail, and the ability to work independently. The right candidate is passionate about programming, problem-solving and learning different technologies.

Key Responsibilities:

* Monitor IT Service Desk and provide support on in-house business applications

* Develop and enhance in-house systems and software

* Fix defects and add features to applications

* Develop and execute SQL database scripts for ad-hoc queries and data fixes

* Report and Document design (SSRS, Crystal Reports, Power BI, ad-hoc)

* Create and maintain process documentation

* Participate in after-hours on-call rotation for emergencies


The successful candidate will be a self-starter who will be expected to respond to and resolve application and data-related incidents and requests according to SLAs. They must possess strong analytical skills, can solve problems under pressure and work well as part of a team but also have the ability to be self-directed. They should be skilled in the following: Microsoft Visual Studio, XML, IIS, Strong knowledge of Microsoft SQL Server (including SSRS and SSIS). Knowledge of ASP.Net, C#, HTML/XHTML, and Azure DevOps is considered an asset.


A minimum of 3-5 years' experience in a similar role and a college diploma in computer science, software engineering, technology or equivalent is the minimum requirement. Industry courses/certifications such as Microsoft MCSD and ITIL would be considered an asset.

SALARY- $75K-85K

If you are interested in this fantastic opportunity then please email your resume directly to [email protected] asap.