Associate Software Support Technician

Industry

Call Center and Customer Service

Advert ID

CAN_606734

Location

Halifax

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD25/hr

No. of Openings

1

Branch Information

Halifax, NS - (CAN) 50 Eileen Stubbs Avenue Unit 130 NS Halifax , NS B3B 0M7

ContactNumber

902-422-1373

Job Description

Manpower has partnered with a leading North American Medical Equipment Manufacturer that is expanding its workforce in Halifax. Join our growing team of Associate Software Support Technicians. Apply today and gain access to the following perks if selected to start:



Associate Software Support Technician - $25 per hour



What's in it for you?



* $25 per hour, plus 4% vacation pay

* Monday to Friday, shift times may vary

* Full-time contract, 3-6 month contract with potential for permanency

* Remote work to start, with a return to office

* Safe work environment



What is the job?



* Handling a high volume of inbound contacts, both internally and externally

* Oversee resolution of software support, device support, and general customer education

* Respond to customer issues in a timely manner, including escalation of issues

* Meet contact centre metrics and case documentation standards



What do you bring to the job?



* Two years experience working in a contact or support centre

* One year experience in Techincal Support Operations

* Proficient in Microsoft Office and Network Administration

* Proficient in Microsoft and Apple OS Systems

* Associate Degree in Computer Science (or higher) preferred



Select Apply Now and qualified applicants will hear from a recruiter.



We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.