Automotive Customer Service Rep

Industry

Automotive

Advert ID

USA_526840

Location

Ann Arbor

Job Type

Temporary

Hours

Full-Time

Salary Range

Up to USD15.00/hr

No. of Openings

1

Branch Information

Ann Arbor/Ann Arbor - Professional, MI - (USA) 173 Parkland Plaza Suite D MI Ann Arbor , MI 48103

ContactNumber

734-665-3757

Job Description

Manpower is currently seeking an Automotive Customer Service Representative to work for one of our premier clients in Ann Arbor, MI. This is a full-time position working Monday - Friday, 10:30am - 7:00pm, and pays $15.00 per hour. This is a great opportunity for someone looking to advance their career from an automotive technician into a corporate support role.



The selected candidate will be working in an office environment and responsible for:

- Using an internal CRM system to set service appointments.

- Answering inbound calls from customers.

- Using documented policies, procedures, and guidelines for carrying out all duties.

- Troubleshooting product failures and escalating issues when necessary.



The ideal candidate will:

- Have a high school diploma or equivalent.

- Have three (3) years of successful customer service experience.

- Have prior call center experience with heavy inbound calls.

- Have two (2) ears of customer service in an automotive environment.

- Be proficient in using a standard desktop computer with Windows and MS Office.

- Have the ability to interact professionally and work effectively with all levels of employees and a highly diverse workforce and client base.

- The ability to accurately enter data and call documentation.

- Be able to work a flexible schedule during assigned shift and may be asked to cover absences on other shifts. good communication and documentation skills.

- Bilingual in Spanish and English is preferred.



Call or text "AUTOMOTIVE CSR" to 734-665-3757. Get a head start by creating an account at manpower.com and then give us a call!



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To see more openings with Manpower across Southeastern Michigan, visit manpowermi.com or follow us on social media.



Manpower, Inc. of SE Michigan is an Equal Opportunity Employer.