Automotive Customer Service Rep



Advert ID



Ann Arbor

Job Type




Salary Range

Up to USD15.00/hr

No. of Openings


Branch Information

Ann Arbor/Ann Arbor - Professional, MI - (USA) 173 Parkland Plaza Suite D MI Ann Arbor , MI 48103



Job Description

Manpower is currently seeking an Automotive Customer Service Representative to work for one of our premier clients in Ann Arbor, MI. This is a full-time position working Monday - Friday, 10:30am - 7:00pm, and pays $15.00 per hour. This is a great opportunity for someone looking to advance their career from an automotive technician into a corporate support role.

The selected candidate will be working in an office environment and responsible for:

- Using an internal CRM system to set service appointments.

- Answering inbound calls from customers.

- Using documented policies, procedures, and guidelines for carrying out all duties.

- Troubleshooting product failures and escalating issues when necessary.

The ideal candidate will:

- Have a high school diploma or equivalent.

- Have three (3) years of successful customer service experience.

- Have prior call center experience with heavy inbound calls.

- Have two (2) ears of customer service in an automotive environment.

- Be proficient in using a standard desktop computer with Windows and MS Office.

- Have the ability to interact professionally and work effectively with all levels of employees and a highly diverse workforce and client base.

- The ability to accurately enter data and call documentation.

- Be able to work a flexible schedule during assigned shift and may be asked to cover absences on other shifts. good communication and documentation skills.

- Bilingual in Spanish and English is preferred.

Call or text "AUTOMOTIVE CSR" to 734-665-3757. Get a head start by creating an account at and then give us a call!

Know of others looking for work? Please share this post! You could earn a $100 referral bonus for each successful referral.

To see more openings with Manpower across Southeastern Michigan, visit or follow us on social media.

Manpower, Inc. of SE Michigan is an Equal Opportunity Employer.