Automotive Support Specialists needed in Farmingdale, NY!



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Branch Information

New York City, NY - Metro - (USA) 99 Park Avenue 6th Floor NY New York , NY 10016



Job Description

Automotive Support Specialists- Farmingdale, NY- $20-$22 PER HOUR!

Manpower is partnering with one of the world's leading manufacturers and suppliers of professional diagnostic tools, equipment, and accessories in the automotive industry. We are currently hiring for Automotive Support Specialists. These are permanent positions with benefits based out of Farmingdale, NY. Open to remote work, if not local.

If you have strong Customer Service skills and basic automobile knowledge, this is the opportunity for you!

What is in it for you?

-Permanent Employment with benefits

-Shift Timings Available:

9:00AM - 6:00PM Monday to Friday

12:00PM - 9:00PM Monday to Friday

- Pay Rate: $20-22 based on experience

-Clean and Safe work environment

-Fast Interview and Intake process to get you started ASAP

What is the Job?

- Confidently communicate with customers via email, live chats, and telephone.

-Provide technical support to end users and dealers for our automotive service tools, including code readers, diagnostic scanners, TPMS activation and programming tools.

-Assist end users with tool questions like how to perform software updates, tool registration, questions for proper operation of tools, tool warranty, and repair procedures.

-Will work with large existing Technical Support Team to learn our company procedures to provide optimal customer support via phone, chat and email.

-Opportunities to perform R&D testing with our products on vehicles.

What you Bring?

* Excellent customer service skills over telephone, email, and live chats

* Ability to work with customers and assist in identifying what their issue is and how to resolve it

* At least two years working knowledge of body, chassis, powertrain and computer systems on domestic, European, and Asian vehicles.

o Auto dealer experience, Body shop, Insurance adjusting, windshield installation backgrounds are a plus!

o At least 1 year experience as an automotive repair technician highly preferred.

* ASE/ICAR Certifications, electrical or ADAS related are a plus

* Must have computer skills.

* Must have excellent verbal and written communication skills.

* Maintain positive attitude.

* Spanish speaking a plus!


Click on the APPLY NOW button and hear from a recruiter within 24 hours.

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.