B2B Account Management/ Client Success Specialist

Industry

New Media and Internet

Advert ID

CAN_652737

Location

Toronto

Job Type

Temporary

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Toronto, ON - Regional - (CAN) 305 Milner Avenue Suite 903 ON Toronto , ON M2J 5C2

ContactNumber

416-510-1211

Job Description

Are you passionate about providing outstanding customer service experience coupled with having superior communication skills? Let Manpower introduce your next employment opportunity as a Customer Success Specialist.



B2B Account Management/ Client Success Specialist- $27 per hour



What's in it for You?



- $27 /hr

- Temp position for up to 6 to 12 months with a possibility for perm.

- Paid weekly, every Friday

- Monday-Friday

- Opportunity to work from home and office

- Safe, clean, work environment



What is the Job?



*Communicate via phone or email

*Work closely with our internal Sales, Product and Technical teams

*Foster and grow relationships with our clients, offer personalized service and support them in their end goal of making hires.

*Manage brand new and existing client accounts, ensuring campaigns are hitting their strategic targets.

*Measure success and return on investment by monitoring and analyzing trends on the account

*Become a product specialist, which will allow you to best optimize clients'accounts and set them up for success.

*Diagnosing and solving technical problems

*Working through new and existing integration setups, and working heavily with our job

*Collaborate with our Product, Operations, Search Quality and Aggregation teams to troubleshoot problems, improve processes, and ensure client satisfaction

*Assist new clients with their account set-up; make suggestions as an industry specialist, thoroughly explain products & services, and give an overall great first impression (a few boolean searches go a long way!).

*Conduct online presentations on product and campaign performance to clients



What Do You Bring to the Job?



*1+ years experience in B2B, Tech, Customer Service, Account Management. Related experience can also include: Industry (Recruitment, Staffing, Dot com, HR Tech, Ad/ Media Agency),

*B2B or B2C relationship management, servicing internal or external customers or retail customer service.

*Learn quickly and exhibit tech savviness; your curiosity and passion mean that you can get up to speed and have an impact from day one.

*Relationship management and churn prevention skills, and the drive to engage clients on new products and features



Interested?



Select APPLY NOW and Recruiter will reach out within 24 hours.



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Manpower Group recognizes the importance of providing an accessible and barrier-

free environment. We are committed to creating a welcoming, fair and inclusive

environment by offering equal opportunity to access our services. At ManpowerGroup,

we are committed to providing accommodations, and will work with you to meet your

needs.