Benefit Specialist $20/hr Madison, WI


Admin and Secretarial

Advert ID




Job Type




Salary Range

Up to USD0.00 per year

No. of Openings


Branch Information

Madison, WI - (USA) 6709 Raymond Road WI Madison , WI 53719



Job Description

Benefit Specialist $20/hr - Customer Service - Madison, WI

What is in it for you?

* Long Term Contract

* Remote after 6 weeks training

* $20/hour, paid weekly

* Access to free educational and certification programs

* Partnership with a career coach to achieve your career goals

* Start wok immediately

What is The Job?

* Work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to ETF's benefit programs (health, life, disability, and ICI) and retirement programs.

* You'll use the knowledge you learn through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members.

* Responsible for monitoring and updating changes to health insurance benefits, including changing how a retiree's health insurance premiums are paid, assisting employers with benefit adjustments, and adjusting members' monthly payments as needed.

What do you bring to the Job?

* High school education or equivalent.

* 2+ years' experience in customer service.

* Effective customer service techniques.

* Ability to analyze records to determine eligibility for benefits.

* Proof of COVID-19 vaccination.

* Ability to understand and communicate complex information.

* Provide complex and detailed benefit information.

* Effectively communicating benefit options.

* Effective customer service techniques.

* Research, interpret and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to ETF-administered programs.

* Participate and provide input regarding benefit policy and administrative rules.

* Obtain relevant information without disclosing confidential information.

* Ability to interact positively with a variety of persons at different levels within and outside the organization.

* Ability to use complex and sophisticated personal computer-based software systems (e.g., Microsoft Windows applications such as Word, Excel, Access, etc.)

* Ability to use complex case management, customer relationship management, and benefit processing software.

* Excellent written, oral and interpersonal skills required.

* Good phone presence.

APPLY TODAY! - A recruiter will contact within 24 hours to discuss your application.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.