Bilingual Absence Management Case Manager


Health and Safety

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Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7



Job Description

Manpower is hiring for a Bilingual Absence Management Case Manager with one of Canada's top financial institution.

Contract Length: 12 Months

Pay: $30/hr

Location: Montreal, QC

The Montreal Absence Management Solutions department is looking for an individual with a high focus on customer service to join their team as a Case Manager. Reporting to the Associate Manager, Absence Management Solutions, the Case Manager will provide case management services to reduce the duration of plan sponsors' employees work absences. The position will contribute to the overall profitability of Group Disability by facilitating a timely return to work for our plan sponsors' employees.

This role is front-line client facing and has accountability for delivering superior client services and effective communication to employees and employers throughout the life of the case. The focus of the Case Manager is to work towards health, productivity and positive financial outcomes for the plan sponsor and its employees

Job Description:

Develop, monitor and implement innovative case management services focusing on reducing the duration of plan sponsors employee work absences

Identify and resolve disability and workplace issues through direct contact/phone consultation with plan sponsors, employees, physicians and other health care professionals

Makes recommendations on referrals to appropriate work facilitation resources

Manage medical/non-medical and complex cases using a goal oriented plan



University degree in Occupational Health, Psychology, Kinesiology or related rehabilitation field or equivalent industry experience

3+ years of work experience in a clinical setting in a health related field, preferred

2-3 years of case management experience preferred

Sound knowledge of occupational health issues, vocational rehabilitation and disability insurance

Good understanding of medical terminology

Strong PC skills - Windows, Word and Excel

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunities.