Bilingual Account Analyst Call Center



Advert ID




Job Type




Salary Range

Up to CAD17/hr

No. of Openings


Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7



Job Description

We are looking for Bilingual Account Analyst for Personal & Commercial Lines Call Center role for our client in Insurance sector.

What's in it for you?

* $17 per hour, plus 4% vacation pay

* Paid weekly, every Friday

* Contract length - 3 months

* Contract to Permanent opportunity

* Work location: Montreal

* Safe, clean work environment

What is the job?

* Handle all incoming calls and emails for Personal Lines & Commercial Lines

* Modify billing methods

* Modify banking information

* Transaction & application of credit card payments

* Reinstatement of cancelled policies based on approved guidelines

What do you bring to the job?

* Bilingual

* Ability to handle several tasks quickly and precisely in a proactive environment

* 1+ years of customer service experience

* Precise and proficient typing skills

* Logical and Analytical

* Knowledge of basic Accounting Principles

* Good knowledge of Excel and Word

* Ability to adapt to change

French Description/Description en français:

Quel est le travail :

* Répondre et traiter tous les appels et courriels entrants pour les lignes personnelles et lignes commerciale

* Modification de la facturation

* Modification d'information bancaire

* Transaction et application de paiement par carte de crédit

* Réinstallation de police selon les normes spécifié

Qu'apportez-vous au travail?:

* Bilinguisme obligatoire

* Posséder les habilités nécessaires afin de pouvoir effectuer plusieurs taches de façon rapide et précise dans un environnement de travail proactif

* 1-2 ans d'expérience dans un centre d'appels

* Doigté, rapidité et précision

* Organisé

* Sens logique et analytique

* Connaissance des principes comptables

* Connaissance du Général (atout)

* Bonne connaissances des logiciels Excel et Word

* Capable de s'adapter facilement aux changements

Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

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Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

CNESST permit: AP-2000535 // permis CNESST: AP-2000535.