Bilingual Banking Officer

Industry

Banking

Advert ID

CAN_583668

Location

Mississauga

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD27/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7

ContactNumber

877-876-7331

Job Description

Manpower is partnered with a Top Bank in Mississauga seeking Bilingual Funding Officers (French and English). This would be working within the Estates department.



If you have previous experience within the Banking industry and are fluently Bilingual- this is your next opportunity!



Please apply today for immediate consideration!



Job Details:

1 year contract, potential for hire

Mon - Fri, 8 am - 8 pm (8 hour shifts)

$27 per hour



Job Overview:



The Estates Centre of Excellence (ECoE) within Personal Banking Delivery Excellence is a centralized department dedicated to providing guidance in the settlement of Estate files nationwide for Executors and business partners and customers while ensuring legendary customer and partner experiences. We work in an exciting, fast paced environment and our commitment is to be knowledgeable Estates experts delivering compelling value for our customers and business partners. The Estates Centre of Excellence works directly with Executors and supports Retail Branches, Direct Investing, Financial Planning and Private Investment Advice. We also work closely with Private Trust by referring executors to their team of experts who can provide professional executor services. You will have a unique opportunity to learn the particulars of various products, while also expanding your network.



Candidates must be comfortable being on the phone. Must be able to be compassionate and show empathy towards clients who are dealing with a loss.



MUST HAVE:

* English / French fluency is a requirement

* Ability to thrive in a high volume and fast paced environment

* Superior customer service and problem resolution skills

* Ability to engage customers and provide needs-based solutions

* Strong interpersonal and relationship building skills

* Excellent verbal and written communication skills

* Shown time-management, prioritization and multitasking abilities to balance own workflow and meet established Service Level Agreements

* Proven ability to remain resilient and positive in difficult and sensitive situations

* Previous banking experience

*Must be able to pass credit and criminal background check



NICE TO HAVE:

* Knowledge of estates