Bilingual CSR Needed ASAP

Industry

Call Center and Customer Service

Advert ID

USA_511246

Location

North Richland Hills

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD17.00/hr

No. of Openings

1

Branch Information

Fort Worth, TX - (USA) 3851 Northeast Loop 820 TX Fort Worth , TX 76137

ContactNumber

817-306-0505

Job Description

Client Job Description: ***BILINGUAL IS A MUST - SPANISH/ENGLISH***

Location: North Richland Hills

Pay$17

Temp to Perm.

Hours: 2nd Shift 2pm to 9pm

Please send me your updated Resume

Processes inbound and outbound customer service calls professionally, efficiently, courteously and with appropriate discretion and sense of urgency. Takes and dispatches messages accurately while following strict protocols provided by clients. Assists with representative training, as needed. Works on special projects, as needed. Education and Experience Required: Education equivalent to a High School diploma/GED or the equivalent in related work experience. Exceptional telephone etiquette is required as well as the ability to maintain complete confidentiality of any and all information gained while performing this role. Previous customer service or call center experience preferred. Demonstrated ability to type 30 words per minute preferred. Proficient in the English language. Bilingual (Spanish) a plus. Demonstrates a good working knowledge of Microsoft Office, in order to successfully navigate through the multiple computer systems. Demonstrates the ability to gain a basic understanding of the Infinity system and the associated call center systems (a plus).



No time off can be granted during first 3 weeks of assignment. The role could ultimately lead to a full time job offer



Must be able to type 30-35wpm



Please forward me your most recent resume.