Bilingual CSR

Industry

Financial Services

Advert ID

CAN_487859

Location

Markham

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to CAD23.50/hr

No. of Openings

1

Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON L3R 1AB

Branch Phone Number

905-695-1271

Job Description

Our client, a leader in Automotive credit located in Markham is currently looking for a Bilingual Customer Service Representative. This position is responsible for answering inquiries from customers and dealers in regard to automotive lease and finance accounts.



What's the job?

*Maintain queue priority to answer customer inquiries within department standards

*Professionally respond to all customer requests received by phone, fax or mail, accurately in a timely manner

*Able to work in a high volume environment with accuracy and attention to detail.

*Respond to customer requests with a Customer First approach

*Maintain customer contact notes in the mainframe system.

*Complete other departmental duties as required



What do you bring to the job?

*University Degree or College diploma - a Business discipline preferred

*Superior communication skills in English and French

*Microsoft Office applications: Word, Excel

*Prior inbound customer service experience an asset

*Ability to work shifts between the hours of 8am to 8pm, Monday to Friday

*Rotating the evening shift (12-8:00) every 5th week. Its 4 weeks day shift, one week evening



Apply today! Not the job for you? Please feel free to refer a friend or family member you believe would be suitable and visit manpower.ca for more opportunities.



As a leader in employment services, Manpower connects you to the right job - the job that fits not only your skills and experience, but also what's important to you. Whether you're just entering the workforce or making a career change, we have the resources to guide you through your journey, including expert career advice, an online assessment portal, and access to thousands of free courses and jobs opportunities. We're here to help you win in the world of work.



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

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