Bilingual CSR


Financial Services

Advert ID




Job Type




Salary Range

CAD40000.00-45000.00 per year

No. of Openings


Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON L3R 1AB

Branch Phone Number


Job Description

Our client, a leader in Automotive credit located in Markham is currently looking for a Bilingual Customer Service Representative. This position is responsible for answering inquiries from customers and dealers in regard to automotive lease and finance accounts.

What's the job?

*Maintain queue priority to answer customer inquiries within department standards

*Professionally respond to all customer requests received by phone, fax or mail, accurately in a timely manner

*Able to work in a high volume environment with accuracy and attention to detail.

*Respond to customer requests with a Customer First approach

*Maintain customer contact notes in the mainframe system.

*Complete other departmental duties as required

What do you bring to the job?

*University Degree or College diploma - a Business discipline preferred

*Superior communication skills in English and French

*Microsoft Office applications: Word, Excel

*Prior inbound customer service experience an asset

*Ability to work shifts between the hours of 8am to 8pm, Monday to Friday

*Rotating the evening shift (12-8:00) every 5th week. Its 4 weeks day shift, one week evening

Apply today! Not the job for you? Please feel free to refer a friend or family member you believe would be suitable and visit for more opportunities.

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