Bilingual Call Center Agents- INCREDIBLE company to work for


Call Center and Customer Service

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Branch Information

New York City, NY - Metro - (USA) 99 Park Avenue 6th Floor NY New York , NY 10016



Job Description

Bilingual Call Center Agents- INCREDIBLE company to work for! $15/hour

Manpower recently partnered with federal, state, and local governments to make public health insurance programs run effectively for the individuals and families they serve. This is an INCREDIBLE company to work for! This company has a very upbeat, positive, employee focused culture. This is a temporary to permanent opportunity, with an additional $1 increase if going turn into a long-term career! Stop your search and apply today!

What's in it for you?

* Mon-Fri 8am-5:30pm (Mon-Fri 8am-8pm - Saturdays 10am-6pm when returning to office)

* FULL ON REMOTE (2-5 months before going back to office)

* Full time / Part time

* Competitive wages:

* Chinese: $16.50

* Russian: $16

* Spanish and other languages: $15

* Supportive management team with career growth opportunities

* Your own work area, but still team focused

* Focus on business need, quality assurance score and other performance metrics

What's the job?

* Providing program education and processing enrollment/disenrollment/transfer transactions

* Case management and problem solving

* Providing ALL callers with outstanding service - no exceptions

* Meeting ALL performance standards

* Protecting and Respecting Protected Health Information (PHI) and Personally Identifiable Information (PII)

What do you bring?

* Fluency in any or all the following languages: Spanish (must also be able to read Spanish), Russian, Chinese (Mandarin/Cantonese), Arabic, Polish, Bengali and Korean.

* Excellent organizational, interpersonal, effective written and oral communication skills.

* Proficiency in Microsoft Office Applications such as Excel, Power Point, and Word

* Flexibility and reliability

* Attention to detail, accuracy, and meeting performance standards

* High School Diploma or GED

Why Manpower?

* Voted #1 best places to work by Glassdoor 2020

* Weekly pay with direct deposit

* Free upskill training programs available

* Paid referral program


Stop your job search and apply today! A recruiter will be in touch within 24 hours.

Share this job with friends and family and earn dollars with every successful hire.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.