Bilingual Collections Agent

Industry

Banking

Advert ID

CAN_603100

Location

Mississauga

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD20.5/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7

ContactNumber

877-876-7331

Job Description

Manpower is hiring a Bilingual(English/French) Collections Agent for a top banking client in Mississauga.



What's in for you?

* 6 Month Contract - with possibility of extension

* Pay Rate: $ 20.5/hour

* Monday to Friday: 8am-5pm

* Work location: Mississauga



Skip tracing environment/Calling out on a predictive dialer for overdrafts as a result of chargeback cheques / non-contact offsets funds from clients' accounts

Key Accountabilities:



locate and develop information to allow BMO to locate the client resulting in collection of delinquents and over limit accounts; not customer facing

Try to locate contact information for the clients that don't have to up to date contact information

Arranging payments when applicable***

Deliver high quality and professional customer service

Knowledge & Experience:

- BILINGUAL - ENGLISH/FRENCH

* 2 to 4 years financial or collection agency experience required

* Customer service and negotiation skills

* Skip tracing for phone number and addresses *** very important

* Windows laptop



Soft Skills:

* Excellent verbal and written communication skills

* Attention to detail

* Ability to work independently and manage one's time

* Ability to accurately document and record customer information



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal