Bilingual Customer Experience Representative $18.50/hr


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Up to USD0.00 per year

No. of Openings


Branch Information

Madison, WI - (USA) 4656 East Washington Avenue WI Madison , WI 53704



Job Description

Are you looking for an employer who offers advancement opportunities? Manpower is working with a busy manufacturing plant in Jefferson looking for bilingual (Spanish/English) customer service rep.

What is in it for you?

" Starting at $18.50/hour, paid weekly

" Access to free educational and certification programs

" Partnership with a career coach to achieve your career goals

" Internal Career Opportunities

" Start work immediately

What is the Job?

" Achieves incoming call goals of standard, less complex calls, while ensuring queue management and workload volumes are handled in a timely manner and customer service levels are met (internal and external)

" Seeks out answers to questions utilizing the material and tools available, remaining current on products, services, and promotions.

" Maintains product knowledge through training and continuing education

" Escalates calls as appropriate ensuring a soft transition if an inquiry is beyond scope of knowledge

What do you bring to the Job?

" 6-month customer experience

" high school diploma

" Basic use of Microsoft Office Suite

" Excellent verbal and written communication skills

" Ability to type while on the phone with customers

" Strong customer service skills

" Excellent problem-solving skills

" Ability to evaluate a situation objectively and review situations in a supportive and empathetic manner

" Ability to troubleshoot issues and offer accurate information

" Ability to work independently with a high attention to detail

" Accurate grammar, punctuation, and spelling

APPLY TODAY! - A recruiter will contact within 24 hours to discuss your application.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We

are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to

Access our services. At ManpowerGroup, we are committed to providing accommodations, and will work

With you to meet your needs.