Bilingual Customer Experience Representative $18.50/hr

Industry

Call Center and Customer Service

Advert ID

BBBH5043659

Location

Jefferson

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD0.00 per year

No. of Openings

1

Branch Information

Madison, WI - (USA) 4656 East Washington Avenue WI Madison , WI 53704

ContactNumber

608-299-7901

Job Description

Are you looking for an employer who offers advancement opportunities? Manpower is working with a busy manufacturing plant in Jefferson looking for bilingual (Spanish/English) customer service rep.



What is in it for you?



" Starting at $18.50/hour, paid weekly



" Access to free educational and certification programs



" Partnership with a career coach to achieve your career goals



" Internal Career Opportunities



" Start work immediately



What is the Job?



" Achieves incoming call goals of standard, less complex calls, while ensuring queue management and workload volumes are handled in a timely manner and customer service levels are met (internal and external)



" Seeks out answers to questions utilizing the material and tools available, remaining current on products, services, and promotions.



" Maintains product knowledge through training and continuing education



" Escalates calls as appropriate ensuring a soft transition if an inquiry is beyond scope of knowledge



What do you bring to the Job?



" 6-month customer experience



" high school diploma



" Basic use of Microsoft Office Suite



" Excellent verbal and written communication skills



" Ability to type while on the phone with customers



" Strong customer service skills



" Excellent problem-solving skills



" Ability to evaluate a situation objectively and review situations in a supportive and empathetic manner



" Ability to troubleshoot issues and offer accurate information



" Ability to work independently with a high attention to detail



" Accurate grammar, punctuation, and spelling



APPLY TODAY! www.manpower.com - A recruiter will contact within 24 hours to discuss your application.



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We



are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to



Access our services. At ManpowerGroup, we are committed to providing accommodations, and will work



With you to meet your needs.