Bilingual Customer Service Opportunity in Manhattan, NY.

Industry

Call Center and Customer Service

Advert ID

USA_589151

Location

Manhattan

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

New York City, NY - Metro - (USA) 99 Park Avenue 6th Floor NY New York , NY 10016

ContactNumber

212-557-9110

Job Description

Bilingual (Chinese, Spanish, Russian, Bengali) Customer Service- $15-$16.50 per hour depending on language.



Manpower is looking to hire customer service associates who are bilingual in Russian, Spanish, Chinese and Bengali to work for a health-care giant assisting families with Health-care benefits. For more than 40 years, our client has partnered with federal, state and local governments to make public health insurance programs run effectively for the individuals and families they serve. They provide complete solutions, making large, complex systems and programs run smoothly. They support communities and reach out to individuals, helping them get the services they need to improve health outcomes.



What's in it for you?

Monday - Friday 8:30am - 8:00pm, and Saturdays 10:00am to 6:00pm (8 hour Shifts)

Duration: Temp to Perm

Salary: $15 - 16.50 per hour

Clean and safe work environment

Opportunity for growth



What's the Job?

· Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns.



· Assesses client's health care needs and assists clients in enrolling/disenrolling in health plans.



· Receives and sorts enrollment/disenrollment forms.



· Assists or performs mail room functions, when assigned.



· Some Saturday work is required.



· Meets all standards established for this position as outlined in the attached performance criteria.



· Performs other duties as may be assigned by the Call Center Supervisor or Management.



What do you Bring to the Job?



· Excellent Customer Service and Communication skills



· Bilingual, fluent in one of the following languages [REQUIRED]



Chinese, Russian, Spanish, or Bengali.



·At least 2 years of relevant work experience



· Type at minimum 35 words per minute



· Self-motivated individual



· High School Diploma or equivalent required



*Must be able to work from home, have Windows 10 desktops/PCs and private workspace*



Interested?

Stop your job search and apply today! A recruiter will be in touch within 24 hours.



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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.