Bilingual Customer Service Professional



Advert ID




Job Type




Salary Range

Up to CAD19/hr

No. of Openings


Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7



Job Description

Manpower is hiring for a Bilingual Customer Service Professional for one of our leading insurance clients

What's in it for you?

* 4 months Contract with possibility of extension

* Pay Rate: $19.22 per hour

* Work Location: Montreal

What is the job?

* Handle telephone inquiries and research and resolve inquiries within specified turnaround times;

* Handle sensitive issues in order to ensure customer satisfaction;

* Provide detailed oral and written communication to line areas regarding inquiry resolutions;

* Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives;

* Build sustainable relationships and engage customers by taking the extra mile;

* Meet personal/team qualitative and quantitative targets


* Excellent verbal and written communication skills;

* Bilingualism in French and English required;

* Previous experience in the customer service industry required;

* Proficient computer and keyboarding skills;

* Post-secondary education or equivalent work experience required;

* Confidence in your aptitude to learn and apply information quickly;

* Strong interpersonal skills;

* Ability to multi-task;

* Capability to work efficiently in a quick-paced, ever-changing environment in a professional manner;

* Customer centric: going above and beyond/proactive

Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

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Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.