Bilingual Customer Service Representative (12-month contract)

Industry

Banking

Advert ID

CAN_548711

Location

Toronto

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD18.50/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7

ContactNumber

877-876-7331

Job Description

Recruiting Bilingual Customer Service Representative for one of the leading Banks in Canada.



If you are passionate about Banking Service Industry, then this could be an excellent opportunity



What's in it for you?



* Full 12-months contract with an opportunity for extension

* Competitive pay rates

* Safe, clean work environment

* Work Location - Downtown Toronto (Currently Remote)



What is the job?



* Providing accurate and professional service to clients by telephone or email

* Resolving client queries by creating tickets for each email and phone call

* Assigning tickets to developers and following up on resolved queries to close outstanding tickets

* Analyzing reports produced from system to determine and locate any discrepancies

* Processing client service requests according to established guidelines

* Creating and maintaining computer records on all systems to ensure accuracy of client information



What do you bring to the job?



* 2+ years of relevant experience in a similar role

* Prior customer service experience

* Ability to communicate proficiently in French & English (both written & verbal)

* Tech-savvy individual with strong computer and writing skills



Select Apply Now and qualified applicants will hear from a recruiter within 24 hours. We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family.



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.