Bilingual Customer Service Representative English+French


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Up to CAD18.50/hr

No. of Openings


Branch Information

GTA West - (CAN) 2 Sheppard Avenue East Suite 7000 ON Toronto , ON M2N 7E7



Job Description

Are you unemployed and seeking immediate employment in a safe, clean, well-lit work environment? Join our growing team of Customer Care Specialist

Bilingual Customer Care Specialist $18.50/per hour

What's in it for you?

* $18.50 per hour

* Paid bi-weekly

* Monday - Sunday, 7:00 AM - 11:00 PM

* Permanent position with perks like vision, health, and dental

* On-site to Remote opportunity

* Need to have a direct internet connection

What is the job?

* Answer client calls on conventional credit card questions, transactions, account maintenance,

* Provide a pleasant, courteous, professional, and well-informed response to client inquiries.

* Identify customer needs through customer contact in conjunction with on-screen customer information when reading/updating customer information on the system.

* Analyze the information provided by the consumer and take appropriate next steps based on the nature of the inquiry.

* When dealing with complaints/escalations on the first contact, follow established escalation processes.

What do you bring to the job?

* Excellent communication skills, both verbal and written.

* Fluent in English; Bilingual (French) an asset.

* Demonstrated analytical and problem-solving skills.

* Demonstrated ability to work within time constraints.

* Working knowledge of PCs and strong keyboarding skills (min 25 wpm).

* Positive attitude and demonstrated ability to perform in a team-based environment

Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

We love referrals. Visit to easily share this opportunity with friends and family and increase your compensation for each successful referral.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunities to access our services. At Manpower Group, we are committed to providing accommodations and will work with you to meet your needs.