Bilingual Customer Service Representative job in Montreal

Industry

Financial Services

Advert ID

CAN_512024

Location

Montréal

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7

ContactNumber

877-876-7331

Job Description

Bilingual Customer Service job in Halifax



6 months contract to start with!



The Bilingual Customer Representative will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills.



Who are we looking for?



It is M-F, rotating shifts, no weekends.

We ask for high school or equivalent. No post-secondary required but definitely welcome!



Hours of operation are 9am to 9pm AST.

* Communicators

* Doers

* Learners

* Team Players

* Thinkers



What do we need from you?



* You excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner

* You have exceptional technical capabilities, research skills and your attention to detail is always a priority

* You are confident in your ability to learn and apply information quickly

* Previous customer service experience in a contact center, retail environment or service industry

* Previous experience in a contact center environment would be considered a tremendous asset, however, not required

* Knowledge of financial services would also be an asset



This is a Work From Home position. You must have a wired internet connection (modem to computer via ethernet cable) to fulfill your duties.