Bilingual Customer Service Representative

Industry

Financial Services

Advert ID

CAN_530640

Location

Oakville

Job Type

Permanent

Hours

Full-Time

Salary Range

CAD40000.00-45000.00 per year

No. of Openings

1

Branch Information

Stoney Creek, ON - (CAN) 435 McNeilly Road Suite 106 ON Stoney Creek , ON L8E 5E3

ContactNumber

905-527-1534

Job Description

Our growing Oakville client who is a leader in the Financial industry is looking for a Bilingual (French) Customer Service Representative to join their team. The ideal candidate will have a minimum of 6 months experience and recent graduates are welcome. The following are the responsibilities:



This full-time position reports to the Manager, Customer Service. The candidate will be responsible for answering all telephone and email inquiries from customers, brokers and internal personnel relating to active, up-to-date lease contracts. The position also involves following up for expired insurance certificates and negotiating insurance claims. Team members in this role receive exposure to a large number of internal processes and departments. They deal directly with brokers and work to find mutually workable solutions for our strategic partners.

The position also provides switchboard relief and scanning of all customer service related documents.

Requirements:

The successful applicant will have a strong attention to detail and have the ability to work well under pressure and tight deadlines. A positive attitude with the ability to work well both in a team environment as well as individually is crucial. The applicant must be able to remain calm under pressure in a deadline oriented environment, with the capability to effectively manage competing priorities and timelines.

The successful candidate must be organized and accurate. Strong written and oral communication skills are required and proficiency in Microsoft Office is a must.



PLEASE NOTE THIS IS NOT A CALL CENTRE!



Salary 40K-45K.



If you are interested in this fantastic opportunity then please email your resume directly to [email protected] asap.