Bilingual Customer Service Representative



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Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7



Job Description

Recruiting Bilingual Customer Service Representative for one of the leading Banks in Canada.

If you are passionate about Banking Service Industry, then this could be an excellent opportunity.

The Funding Coordinator is accountable for providing processing, monitoring, coordination and follow-up of all lending terms and conditions for Automotive Finance, to ensure funds are advanced in a timely manner. This role is accountable to provide exceptional customer service throughout the fulfillment process by responding to client inquiries and escalating issues as appropriate

What's in it for you?

* Full 12-months contract with an opportunity for extension

* Competitive pay rates

* Safe, clean work environment

* Work Location - St-Martin West, Laval (on-site)

What is the job?

* Facilitates decision and analysis of all types of credit information to support lending decisions and processes for the bank

* Provides accurate financial analysis and risk assessment of new and existing customers

* Partners with internal stakeholders for accurate, detailed client information

* Develops credit information to make lending decisions on new, renewal and extension loans

* Assists in negotiations of terms and conditions of all decisions made via phone and e-mail interaction with clients

* Prepares summary, present facts and offer opinions concerning credit worthiness

* Minimizes bank's risk exposure by adhering to internal credit policies and procedures with respect to lending decisions

What do you bring to the job?

* 1+ years of relevant experience in a similar role

* File review experience (file management)

* Previous bank/auto finance experience

* Prior customer service experience

* Must be able to communicate proficiently in French & English (both written & verbal)

Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

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Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.