Bilingual Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

CAN_586921

Location

Burnaby

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD25/hr

No. of Openings

1

Branch Information

Vancouver, BC - (CAN) 1021 West Hastings Street 9th Floor, Office # 805 BC Vancouver , BC V6E 0C3

ContactNumber

604-682-1651

Job Description

We are currently recruiting for a temporary remote Bilingual Customer Service position for our client, a medical device manufacturer located in Burnaby, BC.



What's in it for you?



Pay rate: $25/hour



Monday to Friday, 7am to 4pm

Location: Burnaby (temporarily remote)

Great work culture and safe work environment



What will you do?



Assist in executing and maintaining any mailed or emailed transition communications



Serve as first point-of-contact (phone, mail, email) for patients



Creating or updating patient records for transitioning customers



Enter any new persons or organizations into a database and maintain existing accounts



Placing first orders for transitioning customers



Support daily inside sales operations and identify new sales opportunities



Perform simple reporting and utilize reports to track task completion



What do you need to succeed?



* French/English skills (ability to communicate orally and to read/interpret documents in both languages)



* Knowledge of MS Office and SalesForce (strong asset)



* Being comfortable with calling customers and performing data entry



* Ability to multi-task and prioritize workload



* Strong attention to detail and ability to process large amounts of information accurately



Interested?



Select Apply Now and Recruiter will reach out as soon as possible.



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Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.