Bilingual French English Work from Home Customer Service!

Industry

Call Center and Customer Service

Advert ID

CAN_511855

Location

Ottawa

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Toronto, ON - Banking - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1

ContactNumber

416-225-4455

Job Description

We are currently looking for a Bilingual (French/English) Customer Service Rep? As a virtual customer service representative, this opportunity allows you to stay at home, while continuing to use your skills and earn a steady income.



What's in it for You?

* Work from home - no need to spend time and costs commuting

* Paid training to set you up for success

* Full-time contract with possibility for extension

* Pay Rate: $18/hour



What is the Job?

* The candidate is primarily responsible for providing Customer Care solutions according to the Service Level Agreements and the Company quality and quantitative standards, by ensuring that customer care needs are resolved in a timely fashion.

* Sense of achievement providing excellent customer service in a outbound customer contact environment

* Fulfilling work satisfying customer expectations in a way that also complies with best practices

* Demonstrating empathy by listening attentively to customer concerns

* Maintaining high customer satisfaction ratings and service level agreements



What Do You Bring to the Job?

* Availability to work a scheduled shift any time between Monday to Friday 7:30AM EST- 10:00PM EST and Saturday and Sunday 7:30AM EST - 7:00PM EST

* 1 year of experience in telephone customer service

* High school diploma or equivalent

* Language: English and French

* Internet Access

* Active Reliability/Security Clearance



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations and will work with you to meet your needs.