Bilingual Operations Officer

Industry

Banking

Advert ID

CAN_492063

Location

Mississauga

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1

Branch Phone Number

877-876-7331

Job Description

Bilingual Operations Officer



Pay: $21/hour

5 months contract



Must haves:



* verbal and written must be strong

* Self-starters

* Streamline process

* Understand various scenario

* Attention to details

* College or university

* New grad and or banking experience

* Bilingual French and English.







*Job Description



* Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.

* Reports to a Team Manager within the Team Structure.







*Job Requirements



* Ability to provide sound advice and solutions utilizing established customer service framework

* Provide subject matter expertise for internal and external parties



* Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements

* Utilize existing data entry skills ensuring speed and accuracy are balanced out

* Must be able to communicate effectively and professionally (verbal and written)

* Demonstrate excellent time management skills

* Ability to make decisions in order to mitigate loss

* Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings

* Knowledge of administrative applications, CIF, Creditlink etc…