Bilingual Remote Collections Agent- ANYWHERE IN CANADA


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Up to CAD20.81/hr

No. of Openings


Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7



Job Description

Manpower is hiring for a Collections Agent - Bilingual Role for one of our leading banking clients

What's in it for you?

* 12 months Contract Duration - potential for hire

* Pay Rate: $20.81 per hour

* Remote

What is the job?

* accountable to answer internal inbound calls regarding billing and payment inquiries from the Sales and Service Team.

* Calls often require the ability to troubleshoot by evaluating payment history and reviewing online invoices.

* processes all payments, refunds and collections for Insurance. Delinquency and Collections processes include creating and validating delinquency letters, preparing registered letters and outbound calls to customers to reschedule payments.

* Refunds or credits to clients may be system issued or by cheque.

* Transnational work is typically distributed via email or shared folders.


- Able to communicate with clients (written and verbal communication skills)

Bilingual in English & French

- Attention to detail - verifying amounts for clients

- Flexible - open to change

- Phone experience - in any industry, 1+ years

- Customer service experience - 1+ years

- Able to handle difficult conversations

- Time management


- Computer literacy skills Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

We love referrals. Visit to easily share this opportunity with friends and family and increase your compensation for each successful referral.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.