Bilingual Service Rep in a Bank



Advert ID




Job Type




Salary Range

Up to CAD14.80/hr

No. of Openings


Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7



Job Description

If you are looking for new job opportunities in banking sector, then this role could be for you.

We are looking for a Bilingual Service Representative for a reputable client in banking sector.

What's in it for you?

* 6-month contract

* $14.80 per hour, plus 4% vacation pay

* Paid weekly, every Friday

* Work Hours: 6am - 2pm EST

* Work Location: Le Gautinere, Montreal

* Safe, clean work environment

What is the job?

* Establishes specialized support service in a specific function or technology.

* Fulfills transactions, internal business partner and/or external customer inquiries/ requests, and/or audit/ reconciliation activities in accordance with Bank and industry standards.

* Follows procedures in the analysis and resolution of internal and external inquiries, requests and issues, ranging from routine transactions to complex portfolio management referring more complex issues to senior team members and/or manager.

* Processes timely and accurate transactions, audit/reconciliation transactions and resolves discrepancies according to established standards.

* Records and verifies data for fulfillment and/or further handling.

* Ensures adherence to all aspects of First Principles, Code of Business Conduct and Ethics, Corporate policies, procedures and applicable regulatory requirements.

* Reviews transactions and requests for compliance with regulatory and Bank requirements.

* Communicates with internal partners and external customers to respond to inquiries according to guidelines. Follow-up with business units to ensure issues are resolved.

* Participates in continuous improvement of business processes and procedures within the scope of the work team.

* Participates in testing and implementation of projects and new/ revised products/ services or processes.

* Completes complex & diverse tasks within given rules/limits.

* Analyzes issues and determines next steps; escalates as required

What do you bring to the job?

* Bilingual English/French (spoken at a very minimum)

* MS Office tools (Word, Excel)

* Able to adapt to new technology

* 1 - 2 years of relevant experience

Select Apply Now and qualified applicants will hear from a recruiter within 24 hours. We love referrals. Visit to easily share this opportunity with friends and family and increase your compensation for each successful referral. Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

CNESST permit: AP-2000535 // permis CNESST: AP-2000535.