Bilingual Spanish Call Center Agent

Industry

Admin and Secretarial

Advert ID

USA_583456

Location

North Richland Hills

Job Type

Temporary

Hours

Full-Time

Salary Range

Up to USD17.00/hr

No. of Openings

1

Branch Information

Fort Worth, TX - (USA) 3851 Northeast Loop 820 TX Fort Worth , TX 76137

ContactNumber

817-306-0505

Job Description

Bilingual Spanish Call Center Agents needed in North Richland Hills TX!



Email resume to [email protected]



Potential Temp to Hire



Starts Monday, 08/30/2021 so please reply ASAP!!



$17 per hour



***Will train from M-F 830am-5pm but after training is completed schedule will fall between 12pm-9pm & will include 1 weekend day.***



Client Job Description: Processes inbound and outbound customer service calls professionally, efficiently, courteously and with appropriate discretion and sense of urgency. Takes and dispatches messages accurately while following strict protocols provided by clients. Assists with representative training, as needed. Works on special projects, as needed.



Education and Experience Required: Education equivalent to a High School diploma/GED or the equivalent in related work experience.



Exceptional telephone etiquette is required as well as the ability to maintain complete confidentiality of any and all information gained while performing this role. Demonstrates a general knowledge of medical terminology (a plus).



Previous customer service or call center experience. Demonstrated ability to type 30 words per minute preferred. Demonstrates a good working knowledge of Microsoft Office, in order to successfully navigate through the multiple computer systems. Demonstrates the ability to gain a basic understanding of the Infinity system and the associated call center systems (a plus).



Bilingual - Spanish

Customer Service

Medical Terminology a +

Multi tasker

PC Literate

Must be able to work at least 1 weekend day

Schedule flexibility for later hours

Ready to work on site as needed

Good communication skills

Experience with White Glove Customer Service



Must be able to pass client required background check & drug screen.



Email resume to [email protected]