Bilingual Technical Support

Industry

IT

Advert ID

CAN_561633

Location

Toronto

Job Type

Permanent

Hours

Full-Time

Salary Range

CAD50000-51000 per year

No. of Openings

1

Branch Information

Toronto, ON - Regional - (CAN) 305 Milner Avenue Suite 903 ON Toronto , ON M2J 5C2

ContactNumber

416-510-1211

Job Description

Bilingual Technical Support Representative/ Spanish and English - Permanent Opportunity - $50,000 annual salary

Our client an international leader in providing comprehensive IT management solutions is looking to recruit an awesome candidate who will contribute to the Support department as a Technical Support Representative.

We're seeking a sharp, fast learner who will deal with a broad spectrum of tasks. You'd be working with a highly motivated team that constantly evolves and reinvents itself. We love challenges and creative solutions and we expect the same from you.



If you think this is an environment you want to work in, keep on reading.



* 1-2 years of experience as a software support representative offering post-sales phone and email support to customers for a cloud-based (SaaS) product

* English and Spanish a must

* Knowledge of DNS, TCP/IP, and other networking concepts

* Understanding of relational databases

* Familiarity with Windows and Linux operating systems

* Ability to work in shifts, including weekends

* Team player with excellent interpersonal skills

* Quick learner with a desire to learn new tools and techniques

* Computer science student



Bonus Skills:

* Familiarity with ITSM tools

* ITIL certification- Huge bonus

* Familiarity with application servers

* Familiarity with LDAP configuration

* Strong work ethic with the willingness to do what it takes to get the job done

* Proactive with a positive attitude



If this is what you see for yourself, and you meet the above qualifications, please reply to this ad with a copy of your Resume.



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.