Bilingual and Medial Call Center Reps

Industry

Medical and Nursing

Advert ID

USA_550617

Location

Pittsburgh

Job Type

Contract

Hours

Full-Time

Salary Range

USD20.74-22.39/hr

No. of Openings

1

Branch Information

Monroeville, PA - (USA) 3944 William Penn Highway PA Monroeville , PA 15146

ContactNumber

412-373-0001

Job Description

Spanish Bi-Lingual Remote Call Center Vaccination Specialist $22.39/hour

Remote Call Center Vaccination Specialist $20.74/hour



What's in it for you?

* WORK REMOTE - No need to leave your home!

* On-the-job, full PAID training provided

* Full-time hours available



Must be available between the hours of 8 am and 12 am Sunday thru Saturday

You must reside in Allegheny, Beaver, Butler, Lawrence, Washington or Westmoreland to qualify!

What is the job?

* Answer incoming calls from citizens related to COVID-19 vaccination scheduling, including the general public.

* Make outgoing calls to follow-up on vaccination questions, should this become a requirement.

* Respond to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications.

* CSR will be required to evaluate the needs of the caller to determine the best course of action to assist in scheduling a time frame for the vaccine.

* CSR will use independent judgement to understand the logistics of the available timeslots and if the location/ distance / time of available vaccines is a reasonable distance/timeframe to accept the available appointment.

* Transfer/refer citizens to appropriate entities according to the established guidelines. Facilitate the fulfillment of caller requests for materials via email, email, or download.

* Maintain a current understanding of CDC Info regulations, policies, and procedures in order to provide knowledgeable responses to numerous telephone inquiries in a courteous, timely and professional manner.

What is required for this position:

* At least six months of experience in medical or public health discipline.

* Computer: Desktop or Laptop with these minimum characteristics:

o Intel Core i5 Processor with 8GM memory

o 256GM hard drive

o Windows 10

o 1 USB Type C 3.1 Gen 2 port (for headset)

o RJ-45 connection

* Headset: Wired headset and microphone with a USB C connection

* Internet Connectivity:

o Wired internet connection

o Download - 20 Mbps minimum

o Upload - 5 Mbps minimum

Stop your job search and apply today!

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.